3-D Secure - Corecommerce, Bigcommerce OR Bluepark

[JC_Illesa]

Hi all
I am in the processess of setting up my first webstore. I lack HTML skills and so am working mainly from the templates and intuition (the little that i have).
From my trawling I now know I need an all in, hosted shopping cart software compatible with 3-D Secure to allow the now mandatory Verified by Visa and Maestro Mastercard Securecard systems.

The above is a must have, I also would like it to have a decent back office and decent templates.

So far I am undeceided between corecommerce and Bluepark, although ideally I would like to use Bigcommerce but I am not clear whether they are compatible with 3-D Secure.

I would be very greateful of anyones thoughts on these carts in relation to 3-D secure (or SEO or any other major + or - s of these carts)

Many Thanks

JC

 

[snakeeyes121]

Is there any reason you have to have a hosted version? I have very limited knowledge of how hosting etc works but I managed to get a site up and running ok.

In the long run having a hosted site works out a lot more expensive, say £20 a month for a year its £240 compared to a license bought separately, I use cs-cart (one off cost of £140) I also hear openmindcommerce is quite good, but there's plenty of others around, and hosting, static Ip and ssl for around £80 a year.

Also with hosting it yourself you have the benefit of being able to move your site to another host as and when you want if they decide to play silly beggers.
A lot of the hosted versions wont allow you to move your complete site, you're effectively tied to them come hell or high water.

I have no experience of the carts you mention but any cart that markets to the UK should be able to handle 3D-secure, seemings its pretty much compulsory with most payment processors, if they don't you should give them a wide berth

 

[ICEY]

I have had both Bluepark and Interspire and whilst both are great systems there was a big problem with Interspire and the calculation of VAT for customers from outside of the UK which was a real shame because it is a great ecommerce package.

I currently have two sites with Bluepark and love it, the support is absolutely brilliant, it has a wealth of features that are included in the price and I wholeheartedly recommend it.

My sites are 3D secure but I use SecureTrading who act as the payment gateway.

I will ask on the Bluepark forum for you. I am assuming you will process the cards directly rather than use something like SagePay or SecureTrading?

 

[ICEY]

The 3D secure is done by the credit card processing facilities so you need to check with them but in terms of 3D secure compatability Bluepark is!

 

[Davef]

If you go with BigCommerce (Aussie/American) or CoreCommerce (American) your site would not be hosted on UK based servers which can have an effect on search engines rankings. Also remember support may not be quick because of the time differences between these countries and the UK.

As Icey says there are some VAT issues with BigCommerce but if you are not a VAT registered company then it won't be a problem.

Like Icey we have two sites with Bluepark and can highly recommend it in terms of stability, features, support and a friendly forum.

For the monthly fee everything is taken care of including hosting, installation, updates, backups, support and you get a feature rich package which is setup within an hour and most importantly works from day one leaving you to build the site and not firefight.

Be interested to know why BigCommerce is your preferred solution?

 

[JC_Illesa]

Thanks ICEY & Davef, having reviewed your responses and looked into Bluepark lot more in the sample area we were setup in, we are definately going to go with Bluepark for all the features, flexibility, UK hosting & UK setup, stability and 3D Secure compatibility.

Now with the 3D Secure issue solved, I have discovered some Bluepark customers seem to have experienced issues with PCI compliance, when using Sagepay and capturing customers card details on their site (SagePay Direct), and have been forced to conduct a very expensive quarterly audit or to move to re-direct payment method (SagePay Server), where customers are redirected to the Sagepay pages to enter card details.

Have either of you experienced such PCI compliance issues when taking direct card payments on your sites? (See '1273-Pci-Dss' thread on the Bluepark forum thread for further detail)



Cheers for the help!

JC

 

[Howicks Nursery]

Thanks ICEY & Davef, having reviewed your responses and looked into Bluepark lot more in the sample area we were setup in, we are definately going to go with Bluepark for all the features, flexibility, UK hosting & UK setup, stability and 3D Secure compatibility.

Now with the 3D Secure issue solved, I have discovered some Bluepark customers seem to have experienced issues with PCI compliance, when using Sagepay and capturing customers card details on their site (SagePay Direct), and have been forced to conduct a very expensive quarterly audit or to move to re-direct payment method (SagePay Server), where customers are redirected to the Sagepay pages to enter card details.

Have either of you experienced such PCI compliance issues when taking direct card payments on your sites? (See '1273-Pci-Dss' thread on the Bluepark forum thread for further detail)



Cheers for the help!

JC

You are reading an old post there from last september!

You were probably best asking this on the BP forum, but you will need to be PCI compliant which ever ecom software you use!

Blue Park is pci compliant though.

 

[websnail]

I'll be honest I despise the CEO of Interspire with every fibre of my core for his complete lack of reality in relation to the marketing BS he spouts... Irrelevant? Well not really... The reason I say this is that the BigCommerce [BC] (and circumspectly the Interspire Shopping Cart - hosted version of BC) have a number of marketed features such as:

Live RoyalMail shipping quotes
SagePay Form and SagePay Direct integration
Tax Zones
Product Variations

Those are just four examples and yes I've picked some of the ones that don't get delivered on.

SagePay Direct support for 3DSecure is something I actually had to debug myself, inform Interspire and then wait for months before they actually took the fix, rewrote it and still left out a critical fix. Oh and it takes you offsite for 3DSecure process and then hands you back which is definitely not what you would expect or want given that SagePay Direct is all about staying on your site.

Next we have Royal Mails "live quote" system... It's a spreadsheet of prices and for 11 months it was out of date in 2009-2010... It's out of date now for 2010-2011 pricing... Anyway I wrote my own module for that and included a load more functionality too...

Tax Zones... This part is, along with Variations just the worst joke if it was actually funny ever... For the full skinny you can read this low down on the whole thing:
http://www.interspired.net/forum/viewtopic.php?f=10&t=152&p=767&hilit=tax#p584
Suffice to say it doesn't work properly.

The Variation issue is basically down to really poor thinking, not to mention discount rules...


Oh I could go on for weeks... but the bottom line is that I would not rely on the marketing spiel that's trotted out by Mitch Harper or any of the paid blog/spam/adverts he has on twitter, or other forums.

If you are giving any consideration to BigCommerce I would read up on all the complaints about ISC on InterspireD.net test the cr*p out of a BigCommerce trial account with the points listed in mind and then make a decision...


Whatever you do, DO NOT buy an Interspire Shopping Cart license... Support is now non-existant, bugs are replete and it's too damned expensive to have this level of arrogance to a customer base.

... and yes, I fully admit I'm bitter and twisted but with good reason... Thousands of debugging/development hours wasted along with numerous fixes provided, bug reports and good advice from all over, completely ignored.


Anyway... to return to the point... I would not trust 3DSecure on BigCommerce as it stands...