£9 Per Day Electrical Standing Charge

[Jack O]

An electricity company [TotalEnergies] has raised £9 per day in standing charges. We got into a contract five weeks after possession at a reasonable rate, however, it has led to ~£400 in extortionate day rate charges for the period prior to the contract.

These charges are 1800% more than what the previous tenant was paying in standing charges!

TotalEnergies do not list their out-of-contract standing charges on their website, only the p/kWh rate.

I never received much of an answer from TotalEnergies and they have now transferred the case to a debt collection agency.

Do you have any advice on this? Thank you.

 

[japancool]

Were your standing charges not detailed in your contract?

 

[NickGrogan]

The standing charge will vary site by site, as detailed on their website.

Did you do a contract with Total or a different supplier? Total may offer a backdated contract.

 

[Jack O]

Were your standing charges not detailed in your contract?

I wasn't in a contract during the dates of the disputed amount.

The standing charge will vary site by site, as detailed on their website.

Did you do a contract with Total or a different supplier? Total may offer a backdated contract.

It was a different supplier.

 

[WaveJumper]

Och:

Deemed Rates | Total Connect

Find out our deemed rates - also known as out of contract rates

www.connect.totalenergies.uk

 

[Jack O]

I've seen this link but it doesn't provide standing charges for electricity. It seems very vague, saying it is "specific to the site".

 

[Newchodge]

I've seen this link but it doesn't provide standing charges for electricity. It seems very vague, saying it is "specific to the site".

It is also for those whose contracts have expired. I thought you took over a site without organising a supplier?

 

[WaveJumper]

I've seen this link but it doesn't provide standing charges for electricity. It seems very vague, saying it is "specific to the site".

As @NickGrogan pointed out standing charge rates will be dependant / vary from location to location, and to answer someone else's comment if they were supplying and you are using and no contract in place you're going to get unfotunatly stung badly.

 

[1111bill]

An electricity company [TotalEnergies] has raised £9 per day in standing charges. We got into a contract five weeks after possession at a reasonable rate, however, it has led to ~£400 in extortionate day rate charges for the period prior to the contract.

These charges are 1800% more than what the previous tenant was paying in standing charges!

TotalEnergies do not list their out-of-contract standing charges on their website, only the p/kWh rate.

I never received much of an answer from TotalEnergies and they have now transferred the case to a debt collection agency.

Do you have any advice on this? Thank you.

I have a standing charge of £3 a day from Total Energy, locked-in for 3 years. The supply is for a couple of lightbulbs in my hallway! It happened because the broker (Tritility) exagerated my consumption by about £10,000 to the supplier. So total gave a brilliant unit rate for power I cannot use, but with rip-off standing charge. There is a group of us miss-sold in this manner. I raised a case with the ombudsman against Tritility and Total... and lost both cases.