Lordy, what a conversation

And quite a bit of arrogance.
Presumabley, someone at Starbucks knows what they're doing, as they have a few branches, in a number of countries, as I understand it.
Maybe they've actually know what they're doing?
As I keep telling my 6 and 8 year old children - just because you don't like something, doesn't mean it's wrong.....:|
The proof will be in the pudding, lets check back in 5 years time and find out whether or not it worked.
Getting the re-brand covered on BBC news probably falls into the the positive side.
Meantime, no doubt this thread will have the board of Starbucks tossing and turning all night long worrying about whether or not they did the right thing.