Hi there,
this is my first post but hopefully it will help regarding this issue with Getty Images. I was in exactly the same position where a web developer had used an image that had not been licensed from Getty Images (I had no idea that they had done this) and tried to pinpoint them as the offender by asking my web host to tell me when the image had been uploaded and by whom but in my haste to try and rectify the situation with Getty I had erased the image already and along with it the trace to the developer who denied all knowledge to it! I finally got a solicitor to draw up a response to Getty's solicitors which did the trick and they stopped chasing me for payment.
I've attached it for you to use if you wish and hope it brings you the same luck!
The letter was as follows-
To [xxx]
This is with reference to your fax / email dated [xxx] whereby you have informed us that the copyright to one of the images used on our website [xxx] in fact belongs to you.
We may inform you that the website had been designed by an independent web designer and the images used on the website were provided by the same designer as a part of the contract.
If indeed, the image in question belongs to you and has been used without obtaining a valid and legal license or release from you, then without prejudice to our rights, we have already removed the said image from our website and from all relevant archives.
Since the image was provided by the independent web designer, whose details have been already provided to you, and had not been independently procured or used by us, we disclaim any and all legal liability for the use of the same.
We have, in good faith, and without prejudice to our rights, already offered GBP 45.90 in lieu of the licensing fee for an entire year. This offer still stands and is to demonstrate our good faith and desire to settle this amicably. We do not desire the use of your image, even if you were to accept the said sum of money.
Despite our best efforts to resolve this amicably, we are saddened to find that you are trying to saddle us with expenses and costs that we deem unacceptable and undeserved. We may reiterate that if the image indeed belongs to you, then your remedy lies against the designer who has used it without your approval and not against us who have had no role in the selection or use of the said image.
Since the i mage was used without our knowledge regarding copyright and in ignorance thereof, and especially since there is no contract explicit or implied between you and us, we do not feel that we are liable to pay the punitive charges / damages that you have demanded.
You may therefore kindly withdraw your mandate to your collection agency and drop all related proceedings and action against us. In case you decide to keep demanding any money from us on any account, we shall be compelled to retain legal counsel and to seek an appropriate injunction at your expense.
It may also be reiterated that even if the said image was used on our site, without our knowledge, the same was not being offered for sale, nor were we making any commercial gains from the same. We are therefore not liable to render any charges, profits or gains on any account to you.
The said image having been removed immediately on receipt of notice from you, and without even querying your title to the same, must be taken as a gesture of our honest intention and mustn't be taken advantage of. This was at worst a case of "Innocent Infringement" alone.
We may also add that you have not provided any evidence of registration of the image, since it is claimed to be of US origin and which registration is mandatory before an infringement suit can be filed. Without providing documentated evidence of registration of the copyright in the said image, you must of course be aware that you would only be entitled to an award of actual damages etc.
In the event, our offer to pay GBP 45.90, without prejudice or admission of any sort, and in complete settlement of this issue is most appropriate and shall remain valid for a period of 15 days. Should you be willing to settle on these terms, you may kindly convey your consent. In the alternative, you shall be responsible for any and all legal and allied expenses incurred in defending ourselves from any action that you may initiate or take on the issue.
Sincerely
[xxx]