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Who hosts your site?

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mboon

And what package deal are you on? any links to the hosts etc would be great.

How do I tell which one I need?
 
Vidahost.com for us.

Unbelievably good service, real people to talk to on the 'phone with good knowledge.

I think they are members of this forum too.

Finally, they are in Somerset like yourself so practically supporting local business!
 
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RapidSwitch for us http://www.rapidswitch.com - around £70 a month for a dedicated server, no problems so far with them.

Not recommended for newbies, since they charge around £30 per half hour if you mess anything up.
 
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chalkie99 said:
Vidahost.com for us.

Unbelievably good service, real people to talk to on the 'phone with good knowledge.

I think they are members of this forum too.

Finally, they are in Somerset like yourself so practically supporting local business!
Click to expand...


what package are you on through there site?
 
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We are on the £29 a year "starter" package which was the cheapest when we signed up although they now have an even cheaper option.

The one we have is more than adequate for us running a small e-commerce package.
 
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I highly recommend CS New Media, member here - superb and prompt customer service no matter what day of the week or time of day I've contacted them.

The choice of package with any host comes down to your own requirements:

- are you hosting one domain, several domains?
- what do you want your website to be able to do?
- how much traffic are you expecting?

etc, etc, etc.

If you talk to the hosts recommended on this thread and elsewhere on UKBF you'll probably get a better idea of which package is best for you.
 
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We are running a e-commerce site with 1000 plus products. We plan the site to be fairly busy but who knows.
The currect package we have with 1and1 is around £30 a year and its pants. Really really slow and not upto the job. This could just be one and one, when I asked them why I got a smug reply as you do.

Is there anything I need to look for when getting one? any specific thing I will need? they all say what the server its running on can do, but never the connection they have, and to me, the connection would be everything as it all has to go to and from this....
 
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What shopping cart are you using? And how busy is it now, do you expect it to be. I assume it is for the UK. There are some interesting cloud hosting offers starting to appear that scale for your needs - these are US at the moment which is not great if you are targetting UK buyers.

http://www.gogrid.com/
http://www.rackspace.com/solutions/cloud_hosting/index.php

Just found this while Googling for the above - claims to be UK:

http://www.elastichosts.com (Edit: Just checked this out - this is not cloud computing, but a standard virtual server)

Rackspace is the only one that I could personally recommend, but you'll pay top dollar.

HTH
 
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very confused at the moment, but running through each site and asking questions etc at the moment, thanks for all the replys.
 
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I've been through a few hosts and have moved several times becuase of unacceptable downtime.

I used Polarnet.com and they were good upto a point then started to get a lot fo downtime. I then moved to a VPS hosting hoping that it would be a lot more stable but it turned out to be more of a dud. The support were great but coudl not figure out why my sites kept on coming down.

I've just finished moving my sites to Hostgator.com and the support are excellent. So far, it has been good and my sites are loading fast.

There are some sites there that offer some good user reviews and I can't remember which site I used which offered lots of good user reviews. Try a google search.

Hope it helps.
 
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rackspace.co.uk are great for large sites.

webhosting.uk.com are great for VPS hosting

don't even think about using a shared hosting account - not secure, cheap, nasty
 
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Absolutely. After working in the hosting industry for 5 years I have seen plenty of shared servers that have been hacked.

So, if you value your security, and that of your customers, then a shared hosting solution isn't really a good option IMO.
 
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Dominic2000 said:
don't even think about using a shared hosting account - not secure, cheap, nasty
Click to expand...

Very odd statement, we are in the process of moving our hosted Ecommerce service onto a dedicated server but we've been on shared hosting for 2 years and its been brilliant.

Shared hosting is cost effective, fully supported and backed up with the right provider and the only reason we're now going to a dedicated server is to increase our capacity to handle the expanding number of shop owners using our service.
 
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Dominic2000 said:
Absolutely. After working in the hosting industry for 5 years I have seen plenty of shared servers that have been hacked.

So, if you value your security, and that of your customers, then a shared hosting solution isn't really a good option IMO.
Click to expand...

In that case you have been looking at companies who do not have a clue what they are doing. Making sweeping generalisations like that doesn't help anyone.

For a kick off, if the OP hasn't got a clue about server security et al then suggesting a VPS or dedicated server is pointless as they won't have a clue what to do with it and will, guess what, get hacked...:rolleyes:
 
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I think the bit about security is a fair comment to make.

Untill anyone who offers hosting (and all members of staff) are police
checked how can they possible claim to be secure?

No disrespect to any hosts on here, (I use at least 2, possible 3 of you)
but if truth be told I know very little about any of you.

Reseller hosting is a ticking time bomb in my opinion.
 
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Police checked? For what exactly?? And how would that make a server more secure?

You could have a hosting company run by a police checked monk or one run by an axe murderer, the fact that one is a god fearing saint doesn't mean he knows how to secure a server ;)
 
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openmind said:
You could have a hosting company run by a police checked monk or one run by an axe murderer
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That is my whole point.
It doesn't matter how secure the server is if the guy controlling it isn't.

I wonder how many people realise just how much they need to trust
their host/web developer?

I host 4 or 5 sites for other people, and they no absolutely nothing
about me other than a quick chat on the phone.
 
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UKSBD said:
I think the bit about security is a fair comment to make.

Untill anyone who offers hosting (and all members of staff) are police
checked how can they possible claim to be secure?

No disrespect to any hosts on here, (I use at least 2, possible 3 of you)
but if truth be told I know very little about any of you.

Reseller hosting is a ticking time bomb in my opinion.
Click to expand...

Eh.....

Police checks lol that would be interesting :)

The issue with hosting is the amount of bedroom host’s that are around, they are the ones to watch out for.

I would say our security is top notch, we have passed various PCI Compliance checks plus external security audits without any problems.

The biggest security risk for a host is users that have no idea how to code to a secure standard and leave their website vulnerable to attack, or the user who doesn't update Joomla / Wordpress :)
 
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"The issue with hosting is the amount of bedroom host’s that are around, they are the ones to watch out for."

Again, that is my whole point.
Anyone can set up a very profesional looking website, take out a reseller
package, and start selling hosting with the end user thinking they are
using a reputable *proper* company.

"I would say our security is top notch, we have passed various PCI Compliance checks plus external security audits without any problems."

Were these compulary?
in my opinion, the sooner anyone who provides any kind of hosting has
to pass checks like this the better.
 
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UKSBD said:
"The issue with hosting is the amount of bedroom host’s that are around, they are the ones to watch out for."

Again, that is my whole point.
Anyone can set up a very profesional looking website, take out a reseller
package, and start selling hosting with the end user thinking they are
using a reputable *proper* company.
Click to expand...

If they are a LTD company you can perform various checks yourself i.e. address, how long they have been in business, directors names & addresses

If they are a sole trader its not as easy all though if they are VAT Reg you can verify their number and who it belongs to.

UKSBD said:
"I would say our security is top notch, we have passed various PCI Compliance checks plus external security audits without any problems."

Were these compulary?
in my opinion, the sooner anyone who provides any kind of hosting has
to pass checks like this the better.
Click to expand...

The PC Compliance checks and security audits were for certain clients who required them for cc processing. .
 
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Obviously, the police checks are never going to happen and ultimately
it is down to the end user to check out who actually has control of
the hosting.

But it really should be enphasised a lot more than it is now how much
trust anyone should put in a host/web developer.
 
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UKSBD said:
I think the bit about security is a fair comment to make.

Untill anyone who offers hosting (and all members of staff) are police
checked how can they possible claim to be secure?

No disrespect to any hosts on here, (I use at least 2, possible 3 of you)
but if truth be told I know very little about any of you.

Reseller hosting is a ticking time bomb in my opinion.
Click to expand...

I can understand your point of view here. In that some people are essentially putting their website (which is often also their living) in the hands of somebody they do not know.

But is this not true for many forms of business. I have never met the people who handle my pension or my will and although I have met my accountant, for all I know he could be Al Capones son....

and don't even get me started with the banks! :)

Like DWEBS has said, I think if you do your research and choose wisely chances are you will not get bit.
 
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