Why not my site?

So i started my online business in april this year, my products are cheaper than competitors but yet im still not getting very many orders in, can anyone offer some advice?

Ive added keywords etc to help me with SEO but nothing is happening.

If anyone wants to take a look fantasy wardrobe, i cant post links as this is my first post here.

I do sell fancy dress and party supplies.

Thanks and advice appreciated
Gemma
 
How many people are visiting your site and where do they go when they visit?

How are you promoting the site?
 
Upvote 0
Around 10 people per day, i just advertise on facebook on my social profile at the minute and other friend type sites. Im unsure where to market and where to advertise to get the best results.

Gemma
 
Upvote 0

TBD

Free Member
Sep 8, 2009
19
3
I use AdWords as one way to advertise my store. It's a great starting point where you can see almost instant results. It does take some time to get your head ahead around it and can prove quite costly. There's many guides on the internet that'll help you get started, which I strongly suggest you read before spending a penny.

A forum can prove useful for your customers and it also helps build a loyal customer base. However, if it's not very busy they can do more harm than good. I'd wait at least until you have a few regular customers and a steady volume of traffic.
 
Last edited:
Upvote 0
I tried the adwords however it was costing too much as fancy dress is sooo soo popular, any other methods of advertising?

Is my site putting people off buying?

Would leaflet distribution help? How long does it take to really get into google? Im in it for some words just not the ones i want to be in for.

Gemma
 
Upvote 0
I tried the adwords however it was costing too much as fancy dress is sooo soo popular, any other methods of advertising?

Is my site putting people off buying?

Would leaflet distribution help? How long does it take to really get into google? Im in it for some words just not the ones i want to be in for.

Online fancy dress is quite competitive nowadays - you have angels and jokers to compete with (and all their affiliates) plus M&S, Asda and heaven knows who else are also selling fancy dress stuff for very low prices.

It's a tough one really, but I would avoid pay per click or anything which involves spending money. You are going to have to use your imagination really - try to keep it local and look at promotion ideas which are free such as getting a story in your local press ('local fancy dress supplier gives free Halloween hire to local school kids - or something like that?), local shops (window posters and point of sale cards) or just doing a pub crawl dressed as a gorilla to get attention?

Hope that helps?
 
Upvote 0
C

Christiane

If you're online then online advertising will be best. Adwords does cost a lot of money but then it also brings the buyers. You can hire an expert to help you with your campaign, this will save you money.
10 visitors/day = no sales = no surprise. I'm sure some experts will tell you that some websites only convert 1 in 100 or 1 in 1,000. Your product might be cheaper but if you don't get the traffic, it won't matter.
Free advertising, try twitter and post only about your business every day. Participate to forums and always put a link to your website in your sig (make sure you behave responsibly as it can backfire).
Personally I think a forum on your website would be a waste of time. Such forums (when I visited them) are either very quiet or full of spam.
Lastly have you tried ebay? Again it's not free but if your prices are good, you could drive some customers to your website that way. Don't bother with auction, just do buy it now's and open a basic shop so you look professional, put a link of your website in your 'about me' page, put your email address as contact within your listing as ''[email protected]''.
 
Upvote 0
It must have taken those companies a while to get going and get in the top of google, even on the second page would be nice, they must spend quite alot on advertising though as they are all over the place.

I have some ideas, thanks for the thoughts above, have got a twitter account so will have to keep tweeting. I just need to attract more customers then.

Also is there anything off putting about the site once you get there?

Thanks for posting the link, it wouldnt let me do it

Gemma
 
Upvote 0
J

James.Dunford

I wouldn't buy, the first reason being the descriptions, i went on five different items and the longest description was barely a sentance? I assume you are drop shipping? The layout of the page just doesn't do it for me, too much space on the product pages and looks like no effort has gone into it :| Also a mobile number with a po box address and no contact email doesn't ever inspire confidence..!

Also you may want to look at your Ts and Cs, a change of wording is needed i believe on your returns policy.
 
Last edited by a moderator:
Upvote 0
R

Rhyl Lightworks

In my experience, when the site is not performing to your expectations, using Adwords for a bit (at a price certainly), seems to have an immediate effect. After a month or two this can be paused or switched off, to see if the site is performing better organically.

Barrie
 
Upvote 0
Heres some quick ideas:

Whats the conversion rate of the site? Forget traffic for a sec, whats your conversion rate?

I notice that there is no clear link to go to the shopping cart page.

Also when you start the checkout flow you have the little keys in the top right (what are they for?) if they are their to signify security then you need to make sure the page is https, not http.

I dont think you are using Google Analytics, its free... get it on their and then post back with the conversion rate. Then work on making changes to get this up in addition to promoting. Make sure that your current provider allows you to customise the code on the "thank you page".

Any problems PM me and I will help.

Get a high enough conversion rate and then you can afford to run those adwords campaigns :)

Marketing on a low budget, try this for a list of ideas:
http://www.easywebstore.net/Promoting-your-Online-Store
 
Upvote 0

quikshop

Free Member
Oct 11, 2006
3,644
714
54
Wolves
In my experience, when the site is not performing to your expectations, using Adwords for a bit (at a price certainly), seems to have an immediate effect. After a month or two this can be paused or switched off, to see if the site is performing better organically.

Barrie

If the site is not converting visitors there is no point in paying for more visitors. Address the issues with the website first, then resume or start your marketing programme.
 
Upvote 0
I

iboxsecurity

Just my 2cents - the site looks ok but the SEO on the site is pretty bad. Also images for the products could be bigger without the need to click to enlarge so customers can actually see what they are looking at. Product descriptions are short and not very detailed at all.

Few bits here and there.
 
Upvote 0
You need to talk to Mike , I'm sure he will be able to help with an Adwords campaign. Get active on forums, you will amazed at how word spreads;). A forum on your site and maybe a blog is also a good suggestion. It all takes time - believe me:rolleyes:. Lots of luck :D
 
Upvote 0

TBD

Free Member
Sep 8, 2009
19
3
Just to echo what the others have said really – you need to work on your conversion rate. Looking at your site, the first thing I’d do is have a complete re-design. It won’t be cheap but see it as a long term investment. Look at the key players in your industry and pick out what they’re doing right.

Little things really do count. I spent 20 or more seconds looking for you’re about us page and when I got there it wasn’t formatted very well and put me off your site completely. From looking at Google Analytics a VERY high percentage of visitors look at our about us page. To me this show’s people what to know who we are and what we do, so not only must it be easy for them to find, it should also be a good and informative read. Not the normal, we have X number of products, we’re based here, and so on. Make it personal; tell them who you are (pictures of you and your team are great, too), what experience you have in the fancy dress industry, what makes your products special, the list is endless. You may want to consider hiring a copywriter to do this and your product descriptions, you’d probably be looking in the region of £500.

Another point, your categories are very poorly organized. It wasn’t until I clicked on them that I saw you had a lot of sub-categories, you should make sure every product category is viewable. If I was looking for Ben 10 fancy dress costumes, would I necessarily click ‘Child Party Supplies’? To me that means accessories like paper cups and party poppers, not costumes by any stretch of the imagination. You should organize your categories so that you have no more than 6/7 sub categories, and make them relevant. Look at this shop; see how they’ve broken up their categories: http://www.allfancydress.com – that helps believe me!

There are a few other obvious faults with your site; no phone number, you only accept PayPal payments, images are too small, formatting isn’t consistent, descriptions are too short, on-page SEO is very poor, the list goes on and on – it shouldn’t!!

Only once your site is functional and looks good should you think about advertising. It’s a waste of time and money otherwise.

What others have said about AdWords I do not believe to be true. If you’re targeting keywords like ‘fancy dress’, then yes I would agree. However, people searching for ‘fancy dress’ are window shoppers so even though it has an expensive CPC, you’re unlikely to convert many sales from it. Look at getting TARGETED traffic – that is vital. By targeted traffic I mean getting visitors that are looking for exactly what you have on offer. Ok, so as an example I looked at the keyword ‘star wars costume’ which gets approx. 6,600 searches per month! Google suggest you should bid £0.27 for positions 1 – 3. I often bid half the price Google suggest and get top positions, I do this by making relevant and appealing ads to improve CTR (click through ratio). Just because Google are getting £0.27 from somebody, doesn’t mean they’ll make the most money if only 1 in 10 people click on it. If 1 in 3 people click on my ad, even though I’m bidding less, overall they’re making more money – so I rank higher. AdWords is a massive topic and believe me a very powerful means of advertising, I would not over look at as others have suggested.

Social networking is massive and you should certainly look to tap into this. We’ve had great success advertising on YouTube (the world’s second biggest search engine if you didn’t know already). In our industry people want tutorials, which perhaps isn’t relevant for you. However, you could look at just showcasing your costumes. There’s ways you can increase your exposure on there, again plenty of free guides on this. Twitter and Facebook are also very good. As are relevant forums, gain respect there and you can easily build a loyal customer base.

This is a huge topic, you’ve got to go out and find some information, it’s easily available. Best of luck with your site!
 
Upvote 0
What do i need in the about us page then? So i need a landline contact number, i guess this doesnt have to be an 08 number people are confident with a landline number? A business address i dont have as i work from home currently and havent got funding for premises at the minute, i was hoping this would change - catch 22 there at the minute. I will add more information to the products.

Thanks for the advice so far, keep it coming

Gemma
 
Upvote 0
Also i used paypal as it is simple and was in with the site, i dont know a place that have the contacts to do payments on the site through card payments that will go straight into my bank can anyone advise?

Gemma
 
Upvote 0
I wouldn't buy, the first reason being the descriptions, i went on five different items and the longest description was barely a sentance? I assume you are drop shipping? The layout of the page just doesn't do it for me, too much space on the product pages and looks like no effort has gone into it :| Also a mobile number with a po box address and no contact email doesn't ever inspire confidence..!

Also you may want to look at your Ts and Cs, a change of wording is needed i believe on your returns policy.

Hey James, Thanks will consider the address and getting a contact number.

The product pages do add extra items, 'customer also bought this product' once things start selling more

Gema
 
Upvote 0
M

My Little Customs

Another thing to work on, alongside all other comments, is your text - you have lots of grammatical errors throughout which look very unprofessional, ones that jumped out at me immediately were ones like:

"...please send an email and ill see what i can do" and on your Party Supplies - "...include licensed products including bob the builder, ben 10, hannah montana, high school music, thomas the tank, scooby doo and many more"

Your visabilty is poor, I personally have spent a lot of time over the weekend looking online for costumes & props for our upcoming halloween party and not once did I find your site :(
 
Upvote 0
B

bestforsextoys

Hello

Just had a look at your site and i can see that alot of time and money has gone into the site and the thing you want is it too pay off what hard work you have put in but i would still stick with adwrds if i was you i know it can cost alot but it will be worth it as you will rank higher and doing a google search on your website i get 1,720,000 this amount of websites.

But remember thay aint all fancydress websites what you need to do is try and put an ad in the now magazine as i know ppl will be looking to buy fancy dress for halaween.

Please let me know how you get on


Would you not like to add more lingerie if so try our wholesale and dropship site auzzwholesale.co.uk

Thanks
Austin
 
Upvote 0

fisicx

Moderator
Sep 12, 2006
46,841
8
15,469
Aldershot
www.aerin.co.uk
Woah!

If I wanted to get a fancy dress costume for my children I'd steer well clear of yours. I don't want to browse a site with my offspring looking at a site has 'adult party suppies' and 'ladies lingerie' links on the homepage and the category list.

That aside, the poor quality images, sparse descriptions and general lack of passion for the products you are selling don't inspire. And to tell you the truth - the costumes look cheap. I'd rather pay a little more and get a good quality costume.
 
  • Like
Reactions: oldeagleeye
Upvote 0

peterjhale

Free Member
Feb 10, 2004
244
39
UK
I would certainly echo fisicx's comments - fancy dress is for kids so kick off the adult stuff (I would certainly not visit with my daughter watching)

Also,

- I clicked on 2 of your special offers and added them to my basket - both were "out of stock"
- With 10 visitors a day you can't really say if your conversions are poor yet as you really need a few hundred to get real data
- The site looks unprofessional in any case and needs more descriptions and some of the layout is broken in IE7

etc

There is a lot of work to do - look at your competitors for ideas
 
Upvote 0
Adult party supplies is just candles and banners etc for parties or adults like anniversaries etc - nothing dirty or anything of that nature.

Child party supplies are themed for example bob the builder, in the night garden plates, cups etc


Gemma
 
Upvote 0
Working on the desciptions and more text, thanks

Im not saying its perfect - infact far from it - i do welcome all the advice and taking it onboard and added stuff all the time

Keep the comments and constructive critism coming
Gemma
 
Upvote 0

fisicx

Moderator
Sep 12, 2006
46,841
8
15,469
Aldershot
www.aerin.co.uk
Adult party supplies is just candles and banners etc for parties or adults like anniversaries etc - nothing dirty or anything of that nature.

Child party supplies are themed for example bob the builder, in the night garden plates, cups etc
But they are on the same site with the underwear. I think you will find a lot of visitors will be bouncing off the site as soon as they realise you sell more than just fancy dress. It's the implication that your are a little sleazy that will send the parents running.

Try making the site more focuessed, instead of trying to prove evey sort of fancy dress concentrate perhaps on themes - bob the builder with all the matching party supplies.

I'd also be very wary of being too cheap. The costumes really do look naff so maybe go for a slighty higer price and better quality.
 
Last edited:
Upvote 0

Naughty Vend

Free Member
Aug 5, 2007
942
179
It's the new marketing assumption...

Whilst everyone else is telling you about CTR and conversions you need to break this down into plain English, generally speaking that's the language most of your clients read in your target market from what I can see and for the love of the wee man get your stock control sorted "...temporarily out of stock..." in your line of products is just not good enough. Your suppliers all offer next day delivery and even Orion (their suppliers) ship in three days from Flensburg, get over to Venus and get your supply chain in order as it's really no good doing anything with a website if the engine in the real world has issues, online reviews last a long time.

Products; you need to work also upon the quality offered because you and I both know the mark-up on these items, even with Smiffys and Paladone making their margins... plastic handcuffs?! just scream much cheapness. Again that's under the supply banner, your USP isn't to be less costly it's to offer the same in a better way... think La Sensa... if you don't know what they did, find out as it will be a valuable lesson for you...

Online Shop, ok so you just browsed in having eventually found you in a search engine and wallop you get hit with a catalogue, compare that to the over-zealous salesman in a used car showroom or a flea market in your mind, "....you buy you buy, Sir Sir you buy now, looky looky Sir, buy buy..." and of course you go Bye Bye if you don't smack them one on the mouth before making your exit. The sub-categories are polluted with specials and upsells which are just clouding the path to purchase (if it's in stock that is) and there's no fantasy about the site which gives the impression of a cheap catalogue for B2B usage, go see the American Halloween websites and get the feel for what fantasy is, then get to eLance and get yourself a £300 template site to get you started where osCommerce is a good move only because at that level most designers can work with it easily = less cost for you.

Sorry to be harsh, but just because it's online doesn't mean it will be any easier or less challenging... your site is the window to your world, dress it up! :)

PS - Just because you don't think it's a bit naughty / dirty doesn't mean others do not, remember you are used to it...
 
Last edited by a moderator:
  • Like
Reactions: fisicx
Upvote 0
I have spoken to a business link adviser who directed me to an SEO company, they compiled a report for me that i completed last week so im shocked to hear that you think SEO is bad - obviously it must be as when i look at webmaster tools on google i have a low page rank - would love tips on how to get this up?

Gemma
 
Upvote 0
B

bestforsextoys

Woah!

If I wanted to get a fancy dress costume for my children I'd steer well clear of yours. I don't want to browse a site with my offspring looking at a site has 'adult party suppies' and 'ladies lingerie' links on the homepage and the category list.

That aside, the poor quality images, sparse descriptions and general lack of passion for the products you are selling don't inspire. And to tell you the truth - the costumes look cheap. I'd rather pay a little more and get a good quality costume.


Well when i go on a fancy dress website they do tend to sell lingerie and adult party supplies for a wide range of products its not like gemma is asking you to look at the ladys lingerie so i dont see the problem i would buy from you....
 
Upvote 0

Latest Articles