I don't think schools, colleges or universities prepare their students for the world of work and, to a lot of them, it comes as a complete shock. Many can't adapt or can't adapt quickly enough.
A good percentage of youngsters also have no idea how to prepare themselves for interview. Surely part of the role of the education system is to prepare people for work - certainly it should be at higher education levels.
The problem is there is no uniform procedure. Its all scatterbrained and no matter if you are young or much older... there is too much variety in interview styles and recruitment expectations. With the redundancies over the last 4 years in particular, these mature and keen people who just want to get back into work... get the huge shock that todays recruitment process is nothing like the process 20+ years ago... in fact its has little resemblance.
I was doing interviews last week for my company and with a couple of the candidates, discussion made it on to interviews and CV - their experiences between job interviews and expectations varied significantly.
My style is I like to see where people began in their career and any changes. I do not like the advice given out these days that:
1) CV must be no more than 2 pages (I think its unimportant if its relevant, presented properly and flows well... 20 pages? hell no! 3 or 4? perfectly fine if relevant)
2) Do not stick any more than the last 3 jobs you had or any further back than 10-15 years. (If you worked for a big employer for 20 years in addition to knowing briefly about your roles over the years, I see it as interesting to know what they did before that)
3) Dumb down your CV
4) Undertake a 360 point strategy to excel at an interview (if only the average human could remember 3/4 of them)
5) Write your covering letter/application based on job description content and job advert... use the main keywords... (this is why I do not release a job description pre-interview... such as 150 candidates, 95 have written pretty much the same (~80%) boring stuff... 55 didn't bother at all. OK, can eliminate the 55, but its back to the CV to determine interview places (only spelling and grammar is going to stick out) unless done at random)
I much prefer at first interview to allow it to be relaxed. Ask some non-stressful questions etc. You still pick up their enthusiasm, appearance, confidence, presentation and communication skills... but even more so most questions are tasked to catch them out without knowing it. Its not about what they say but their body language etc. (i.e. are they lying etc) Once they are at ease ask them the usual questions about their past work history etc
Result? People show them true-selves after 5 minutes of nerves, just how they are likely to be in the workplace. The compliance of adding all the level of fakery as a job candidate and the uneasiness for most candidates, does nothing for them or for the interviewer. If I did the typical tough employer thing... it will only stress me out when the quality of most candidates were below expectations. Less stress for everyone. Then step it up for second interview!