WHICH online bank is most secure ?

[Kuler]

For the second time in three months, my NatWest account has been hacked.
The final straw came trying to re-register so I've decided to leave.

Do you have any thoughts as to which bank offers the most secure online service for a business account.

Thanks

 

[Mr D]

Presuming you were not in any way at fault, the banks are equally as bad at protecting their accounts.
Someone hacking into the bank computer will have similar chances with all major banks. Legacy systems, cobbled together multi generational computer system with external access from unsecure sites probably not helping.

Now if you were at fault then change how you do things. That will reduce chances of you being at fault.

 

[estwig]

The nice man from the bank pointed something out to me one time, with hindsight it seems obvious.

Don't leave money in your current account, move it in and out of your current account from a savings account and don't have an overdraft facility. If your account does get hacked, there is very little to take.

 

[Newchodge]

The nice man from the bank pointed something out to me one time, with hindsight it seems obvious.

Don't leave money in your current account, move it in and out of your current account from a savings account and don't have an overdraft facility. If your account does get hacked, there is very little to take.

Unless your savings account gets hacked!

 

[fisicx]

For the second time in three months, my NatWest account has been hacked.

Are you sure it’s not your computer that has been hacked?

Or are you suggesting someone brute forced their way into your account?

 

[Kuler]

Thanks.
"Which" reports, amongst others, point to First Direct as being as secure as any in tests they've carried out. Only problem is they don't offer business a/cs.

 

[cjd]

What do you mean by 'hacked'?

 

[Darren_Ssc]

Barclays is quite secure, so much so that I can't get into it sometimes. Even then making simple payments can often flag up a security breach and render my account blocked.

How these fraudsters manage to move thousands through accounts is a mystery to me?

 

[Newchodge]

One of my banks has now added extra security. After I log in I can transfer money, make payments and so on. But if I want to view my statements I have to re-enter the security details and wait for an access code on my phone. Very clever, CoOp

 

[fisicx]

Been doing some reading and in all cases the hacking was someone gaining access to your credentials not someone hacking your account.

It follows therefore that even if you open a new account the hacker will still have access to you login details. You need to manage your personal security rather than blame NatWest.

 

[Mr D]

One of my banks has now added extra security. After I log in I can transfer money, make payments and so on. But if I want to view my statements I have to re-enter the security details and wait for an access code on my phone. Very clever, CoOp

Great, someone cannot view your statement without a code. Means no one can blackmail you regarding what you spend money on. Can they still nick your money?

Mine has a code sent to the mobile phone that I have to enter when setting up a new payment. So in theory makes it harder for someone to send my money elsewhere. Santander.

 

[Newchodge]

Great, someone cannot view your statement without a code. Means no one can blackmail you regarding what you spend money on. Can they still nick your money?

Mine has a code sent to the mobile phone that I have to enter when setting up a new payment. So in theory makes it harder for someone to send my money elsewhere. Santander.

Santander's approach sounds sensible. I am still waiting for the CoOp to explain their logic!

 

[Mr D]

Been doing some reading and in all cases the hacking was someone gaining access to your credentials not someone hacking your account.

It follows therefore that even if you open a new account the hacker will still have access to you login details. You need to manage your personal security rather than blame NatWest.

Yes the person handing over the login details to someone else is far more common than external hack of bank accounts. Keylogger, even providing login name and password directly to the hacker works for them.

 

[Darren_Ssc]

It follows therefore that even if you open a new account the hacker will still have access to you login details. You need to manage your personal security rather than blame NatWest.

I can't get into my barclays account without a code generated by an external app. I can't think of a way of bypassing this other than fooling someone into doing that and then telling me the code (which, admittedly, I know does actually happen)?

I have a friend with mental health issues and he's responded to all manner of crazy requests that no security is ever going to mitigate against. For example, 'we need you email account name and password'. Yes, he gave it to them...

 

[estwig]

Unless your savings account gets hacked!

Yes, but you can't buy anything from funds in a savings account.

 

[Darren_Ssc]

Ironically, I have just received a text from HSBC to say my account has been locked.
I'm not too worried since I don't have an account with them but went to the site they linked to in order to see what was going on.

It is quite clever since it looks like an HSBC site (albeit designed by a 10 year old) and asks the usual security questions like the first and third letter, blah,blah; your secret question, and so on.

Then it tells you the details you entered are not recognised (surprise, surprise) and proceeds to ask you for the full username, full passcode, etc, etc,

Quite devious,

 

[cjd]

Ironically, I have just received a text from HSBC to say my account has been locked.
I'm not too worried since I don't have an account with them but went to the site they linked to in order to see what was going on.

It is quite clever since it looks like an HSBC site (albeit designed by a 10 year old) and asks the usual security questions like the first and third letter, blah,blah; your secret question, and so on.

Then it tells you the details you entered are not recognised (surprise, surprise) and proceeds to ask you for the full username, full passcode, etc, etc,

Quite devious,

You clicked your way around a scammy website? You're braver than I am.

 

[Darren_Ssc]

You clicked your way around a scammy website? You're braver than I am.

Braver, no. More stupid, maybe?

 

[Newchodge]

Yes, but you can't buy anything from funds in a savings account.

But you can transfer them.

 

[Maxwell83]

Been doing some reading and in all cases the hacking was someone gaining access to your credentials not someone hacking your account.

It follows therefore that even if you open a new account the hacker will still have access to you login details. You need to manage your personal security rather than blame NatWest.

Agree. If someone had hacked Natwest's system, there would be billion's swiped. I imagine what has happened is someone has breached your security to obtain your details, and they have accessed (or attempted to access) your account using those details. If no money has actually been taken, then it suggests Natwest's system is doing its job.

 

[Jass T]

One of my banks has now added extra security. After I log in I can transfer money, make payments and so on. But if I want to view my statements I have to re-enter the security details and wait for an access code on my phone. Very clever, CoOp

I am also with the Co-op. I believe if your making a payment to someone new it still will go through the pass code to phone process. It's only for old payers it allows without the code.

 

[Newchodge]

I am also with the Co-op. I believe if your making a payment to someone new it still will go through the pass code to phone process. It's only for old payers it allows without the code.

Thank you. Why on earth do I need a passcode to view my statements?

 

[Chris Ashdown]

With the problems with banks and updating computer systems, its probably they are bringing in changes of security slowly starting with statement, which is a easier thing tho change, or at least less chance of large scale damage; and when proven, bring in the next stage, Remember when TSB tried to change to a new system

The main problem is that no repeat no system is 100% secure; and there are thousands if not millions who are trying to break into banks and other important organisations, with so much code something may be dark for years and then activate and open a can of worms or just someone being lucky and find a flaw in the security

If windows is anything to go by, the chances of a successful break ins are quite high, be it via hardware or software

 

[Jass T]

Thank you. Why on earth do I need a passcode to view my statements?

Not sure myself it is annoying but I'd rather more security than less.