Royal Mail 24 / 48 : how much for parcels over 2Kg ?

Discussion in 'Ecommerce Forum' started by Justin Smith, Jul 1, 2019.

  1. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    562 57
    Can anyone tell me the answer to this ? I`ve asked / sent E Mails to a few RM offices, but nobody seems to know !

    How much is it to send stuff over 2Kg by RM24 or RM48 ?
     
    Posted: Jul 1, 2019 By: Justin Smith Member since: Jun 6, 2012
    #1
  2. consultant

    consultant Your Business Community Staff Member

    5,393 749
    Posted: Jul 1, 2019 By: consultant Member since: Jan 21, 2008
    #2
  3. Mr D

    Mr D UKBF Legend Free Member

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    Posted: Jul 1, 2019 By: Mr D Member since: Feb 12, 2017
    #3
  4. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    562 57
    Thanks for your answers. The exact weight will vary according to the parcel. What we need is a price list for the weight bands, nobody at RM has been able to supply us with this info, which rather surprises me actually, you`d have thought it was basic !
     
    Posted: Jul 1, 2019 By: Justin Smith Member since: Jun 6, 2012
    #4
  5. Mr D

    Mr D UKBF Legend Free Member

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    It is basic when you have the dimensions and what service the customer is using along with volume.
    The price on the leaflet and on the online calculator may be different.
     
    Posted: Jul 1, 2019 By: Mr D Member since: Feb 12, 2017
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  6. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    562 57
    Another thing that I need help with please ! We`ve just started with RM24/48, whereabouts in the system does it tell us how much the item(s) have actually cost to send ?
     
    Posted: Jul 1, 2019 By: Justin Smith Member since: Jun 6, 2012
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  7. Mr D

    Mr D UKBF Legend Free Member

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    Are you printing a manifest?
     
    Posted: Jul 1, 2019 By: Mr D Member since: Feb 12, 2017
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  8. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    562 57
    Yes, we`ve only just started with RM24 so have only done one manifest so far and I`d already gone home so never saw it! Are the prices on that ?
     
    Posted: Jul 1, 2019 By: Justin Smith Member since: Jun 6, 2012
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  9. Mr D

    Mr D UKBF Legend Free Member

    14,902 1,626
    No, the screen that comes up when printing the manifest has a daily total on it.
    If one parcel then that's the total.

    Go in click & drop (if that's what you are using) and under orders menu is manifests.
    That will give total.

    Possibly one of the OBA reports will give breakdown.
     
    Posted: Jul 1, 2019 By: Mr D Member since: Feb 12, 2017
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  10. bharris

    bharris UKBF Regular Free Member

    540 81
    You can only send anything over 2kg via RM24, RM48 has a maximum of 2kg. The cost is based on the average weight of each type of parcel you send.

    The easiest way to see how much you get charged i to look at your daily manifest on day that you know what you sent and see what you got charged. Prices can be different from someone else as they add a surcharge.
     
    Posted: Jul 1, 2019 By: bharris Member since: Dec 30, 2014
    #10
  11. Pish_Pash

    Pish_Pash UKBF Ace Free Member

    2,392 605
    Just checking their price calculator...why would anyone use Royal Mail parcels? What's the win?
     
    Posted: Jul 2, 2019 By: Pish_Pash Member since: Feb 1, 2013
    #11
  12. Mr D

    Mr D UKBF Legend Free Member

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    Delivery.
    What other outcome is worth going for?
     
    Posted: Jul 2, 2019 By: Mr D Member since: Feb 12, 2017
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  13. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

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    We were told that by the salesman when we signed up, but that was contradicted by someone on their help desk !
     
    Posted: Jul 2, 2019 By: Justin Smith Member since: Jun 6, 2012
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  14. Mr D

    Mr D UKBF Legend Free Member

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    Been doing royal mail parcels for years, average weight has worked out very good for the businesses, RM48 having 2kg limit has been around a while but that's OK as 24 has a 20kg limit.
     
    Posted: Jul 2, 2019 By: Mr D Member since: Feb 12, 2017
    #14
  15. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    562 57
    The problem being that they don`t quote a price for over 2Kg, even RM24, not in our price list anyway. I sent our salesman an E Mail yesterday, and he clicked the read receipt, so I`m hoping he`ll get back to us, if he does I`ll put the answer he gives us on here !
     
    Posted: Jul 2, 2019 By: Justin Smith Member since: Jun 6, 2012
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  16. Mr D

    Mr D UKBF Legend Free Member

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    Not in that pdf leaflet or the calculator?
     
    Posted: Jul 2, 2019 By: Mr D Member since: Feb 12, 2017
    #16
  17. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    562 57
    It isn`t in the leaflet, and when I saw that calculator my eyes just glazed over..... It`s not exactly simple to use is it ? ! ? I expected you`d just click RM24 and the weight, then get the answer !
     
    Posted: Jul 2, 2019 By: Justin Smith Member since: Jun 6, 2012
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  18. Pish_Pash

    Pish_Pash UKBF Ace Free Member

    2,392 605
    I asked what the win is, not what the outcome is (delivery is the outcome)...we're in business...& their prices (seemingly) suck, so what do they offer that other couriers don't?

    In other words, bearing in mind their prices don't seem to be competitive, why are folks using them...what's their USP?
     
    Posted: Jul 2, 2019 By: Pish_Pash Member since: Feb 1, 2013
    #18
  19. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    562 57
    There`s no supplement for any UK address.
    Actually they`re not bad in price for stuff under 1Kg.
     
    Posted: Jul 2, 2019 By: Justin Smith Member since: Jun 6, 2012
    #19
  20. Mr D

    Mr D UKBF Legend Free Member

    14,902 1,626
    The win is the outcome.

    Don't know about you but in my ecommerce business the whole process relies on delivery of the goods to the buyer.

    I pay under £3 for pretty much most parcels up to 2kg. The wife usually drives the car to the post office around 100 metres away, if their system is down she drives to a post office a couple of miles away. Usually 3 to 5 sacks at the moment.
    The large letters and parcels all have tracking. And losses run about 1 in 1100 at the moment.

    Not found a courier cheaper able to do all that and provide the same level of service. Have found couriers giving inferior service for low prices and couriers giving great service for higher prices.

    Now from all that what company would you recommend I use for a few thousand items a year, mix of letter, large letter and parcel.
     
    Posted: Jul 2, 2019 By: Mr D Member since: Feb 12, 2017
    #20