Hi i'm quite new to this so not sure if i posted correctly but couldnt help see your post about Reach Local.
I also had a call from these guys and a meeting a couple of months ago, to my surprise they actually highlighted a lot of these negative reviews on google during our meeting and said they had about 30,000 live campaigns (something like that) and that the reviews were from a handful of unhappy customers and some previous employees. I was very sceptical but after he also showed me about 5 or 6 testimonials and left me two or three current customers to call and let me make my own decision I thought I would give it a shot and if it was a con or a rip off i would just cancel my DD after the first month. I figured ive nothing to lose.
I have to say the service has been very good, I got lots of leads from it in the first month, about 30ish calls and 20 emails, we are now half way through second month and ive already had the same amount as last month.
They have been in to see me three times since i signed to go through the service and to make sure i am happy, the software they have is really clever and im delighted with it.
Just thought id let you know my experience.