OK....my view for what its worth.
1. Dreadful name. Most people will mis-spell it (correctly at a guess)
2. Why should I trust you? Your About us (when I found it) was painfully inadequate. Get more content in there, sell yourself, make people believe you are real.
3. Shipping and returns.... surely this deserves more than two lines of text?
4. You are in a hugely competitive market where the big boys have massive marketing budgets. You either need to compete on their playing field or find yourself a niche market that you can exploit.
5. Are you really on the second floor of a building in Islington? Is that where you ship from?
6. No disrespect but, to me, the site is a bit dull to be honest. It doesn't hold my attention for more than moments.
But, first things first....address the issues above, look at giving the site more style, focus on a niche that isn't everything to everyman and make me believe that you aren't about to run off with my money.....