DoubleSpeed , you have totally misread my post. I have no problem with people offering solutions. I do a lot of work in encouraging low cost access to legal solutions. All I was suggesting was that, firstly, you should make it clear when you're recommending a service that
www.e-termsandconditions.com is run by yourself and also you should make sure your own website does not breach the law. I would not expect you to object to either of these suggestions.
I welcome your initiative and I think that the message on your website is very well designed. But there are dangers in offering these solutions at extreme low price especially when you're suggesting that this is better for businesses then incurring the higher fees that would otherwise have to be spent with lawyers. I want to see services like yours succeed because technology should be exploited so that people can provide for themselves the necessary legal documentation. But this must be on the basis that low cost is linked with quality. If not, public trust becomes eroded and it becomes harder for others to succeed with such initiatives.
Since posting my response I've had a closer look at your website and in particular at the three examples of customers you link to who have used used your service. You specifically point them out as ways of finding out the quality of your product. However I was genuinely disappointed to find all three sets of terms and conditions, and in one case the privacy policy , breach the law and in two cases, unnecessarily exposes the businesses to foreign litigation.
In the case of E-av, the cancellation period is wrong as a result of which their liability to return monies is extended from 14 days to 14 weeks post delivery. The jurisdiction clause, by omitting the word 'exclusive', fails to achieve its objective of limiting court action to England and Wales. Also even if it included 'exclusive' by offering to ship abroad which should never be stated ( though you can still sell abroad) they expose themselves to foreign courts
In the case of Retrostyler the Privacy policy, in seeking to invite consent to exporting data outside of the EEA, ignores the fact that to do so to a country that does not satisfy EU standards ( of which there are many including U.S.) or provide a Safe Harbour Certificate gives customers a right to claim damages. It's Returns policy breaches by requiring the product not to have been used and to be in its original packaging. The terms of the Paprikashop commits the same error and also says they could exchange goods rather than return the purchase monies.
None seem to include the mandatory cancellation form.
I am very interested in finding software that will enable quality documents to be automatically compiled from the user completion of forms and in this way lower dramatically the cost barrier for business to adequately protect itself. It's not clear from your website whether you are operating a fully automated system with review or with the terms being manually put together from reading the forms. Let's finish this exchange here but why not give me a call as I think we have mutual interests and you may be able to help me on the software element.
