Is this the modern way of making an email enquiry?

Lucan Unlordly

Free Member
Feb 24, 2009
3,957
994
Hi I am sport and exercise nutrition student I was wondering if you offer work experience suited to my degree. I am available on weekends , all day Wednesday and Friday and am able to start as soon as possible covering a minimum of 25 hours.
Name, contact phone number?

Hello ,
I like to start training in your gym

Name, contact phone number?

Hi what age is the junior class?

Name, contact phone number?

I should add that none of the above were intended for us, a tenuous link having been made between our website that relates to one of our customers.
 

fisicx

Moderator
Sep 12, 2006
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I think you should add " Email" option. Your Contact option may be enough and some may provide their Email in it. However, it is always better to ask for it. It will help you make an Email database, which is a great business asset.
Did you even read the opening post?
 
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Lucan Unlordly

Free Member
Feb 24, 2009
3,957
994
I might be being dumb and missing it but where was the enquiry from? Your website?

If so, just make sure your contact form has the right required fields for the information you want. It’ll weed out a lot of low quality enquiries too as many won’t bother filling it out.

All of our members have bona fide enquiry forms and contact details on the pages that our hosted by us. The rogue enquiries use our email address which appears in very, very small text alongside T&C's etc., at the bottom of the page.

My point is not that these are misdirected, but that the common courtesy of adding a name and making it easier to reply is becoming more alien.
 
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Newchodge

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    All of our members have bona fide enquiry forms and contact details on the pages that our hosted by us. The rogue enquiries use our email address which appears in very, very small text alongside T&C's etc., at the bottom of the page.

    My point is not that these are misdirected, but that the common courtesy of adding a name and making it easier to reply is becoming more alien.
    I don't think it is a recent phenomenen, it is a product of people being unable to envisage the needs of the reader. I remember many years ago at Uni being part of a team organising an event. The poster makers had enthusiastically produced the most beautiful advertising posters and printed a couple of hundred to distribute throughout the university to get a large crowd attending. I got a very funny look when I suggested that adding the date and venue may make the posters more useful. Same philosophy, inability to understand that others do not know what you know.
     
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    All of our members have bona fide enquiry forms and contact details on the pages that our hosted by us. The rogue enquiries use our email address which appears in very, very small text alongside T&C's etc., at the bottom of the page.

    My point is not that these are misdirected, but that the common courtesy of adding a name and making it easier to reply is becoming more alien.

    Yes - courtesy is rare nowadays.

    I quite often respond to enquiries seeking information about a topic with lengthy and detailed replies. About 1 in 3 bother to acknowledge or thank me for my reply.
     
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    fisicx

    Moderator
    Sep 12, 2006
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    fisicx

    Moderator
    Sep 12, 2006
    46,664
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    15,360
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    www.aerin.co.uk
    I usually get 'I want a calculator like on whatever.com. How much will it cost?'.

    If I do manage to give the a quote the response is almost always, 'can you do it cheaper'.
     
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    Lucan Unlordly

    Free Member
    Feb 24, 2009
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    When selling advertising the norm was to align one's response to whatever the prospective customer was selling...
    How much is an advert?

    How much is a Car?
    How much is a suit?
    How much are Guitar lessons?

    It often amazed me as to how supposed salespeople would respond with, depends on the size, shape, style, how many you want etc., but couldn't see the irony even when it was thrown back at them.:rolleyes:
     
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