is there a good resource to find off shore businesses

[Serenity Craig]

Evening All

I am looking to offshore some parts of my business, these are non customer facing roles and is mainly Administrative, Website related tasks and processing tasks per a procedure and process. Now I can of course use the likes of PPH or Fiverr etc but to be fair the quality and output on PPH more over is terrible - we want to forger long term relationships and agreements.

Does anyone know of a single resource / directory of off shore providers and/or has dealings with offshoring work to say India.

Looking for your advice

Craig

 

[Clinton]

There are no end of BPO companies in the Philippines, for example. And I know a lot of Indian firms (I'm Indian). But the problem with staff in these countries is that unless you're a big enough business, and in a position to demand bespoke contracts and SLAs, you'll end up struggling with quality and reliability.

If you want to ensure quality staff doing these tasks, consider a UK based VA company like Virtalent.

 

[Serenity Craig]

Thanks Clinton

Looked at the VA types in UK and I already have sufficient staff in house for, however want to redeploy some staff and some of the basics day to day offshore, We are also a 24/7 business (UK admin only done 9-5) when then have 3 on call and 2 operations - so the ability to have Admin carried out offshore would be a great resource.

Reliability and quality as you say is important as if must work, there must be options for the smaller spectrums.

Craig

 

[Clinton]

No, there are not.

 

[fisicx]

...there must be options for the smaller spectrums.

Nope. Overseas providers want bigger operations where they can employ teams of full time staff.

 

[Serenity Craig]

Thank You both for the comments well noted.