How do you vet people (especially potential buyers of businesses)? Any ideas / suggestions for me?

Clinton

Free Member
  • Business Listing
    Jan 17, 2010
    5,748
    1
    3,068
    ukbusinessbrokers.com
    As some of you know, I work in M&A.

    One of the big problems in M&A is the £1 Charlie (a subject I've ranted about a bit in the past). £1 Charlies are people who have no money, no experience in running businesses, no assets behind them but try to take ownership of successful and profitable businesses (usually by fiddling the owner).

    They believe that they can use a combination of seller financing, borrowing against the assets of the target business etc etc. and not shell out any cash themselves. The problem is that they don't disclose this intent at the start. They pose as funded buyers, pretend to be experienced M&A players etc.

    But even outside of £1 Charlies, any vendor (or their business broker) needs to vet every party properly before letting them into the process of NDA, Information Memorandum etc and then providing them accounts, management accounts and other sensitive data.

    In a poll I did with business brokers / intermediaries, a large majority of them say they spend more than 20 minutes vetting each buyer. 20+ minutes on every single one. Given that the average lower mid-market business attracts anywhere between 50 to 100 potential buyers, that's a TON of time wasted on vetting. To make it worse, £1 Charlies and others are getting cleverer at faking signals.

    So I'm looking for suggestions on how the industry could possibly address this problem. Brokers / intermediaries want to check financial soundness, background of the person, their previous experience in business, their history with acquisitions (and therefore their familiarity with the M&A process) etc.

    They could possibly use something like the Plaid API (as suggested in a similar discussion in this Reddit thread) or Finicity / Akoya / Teller to do a bank balance verification, sure, but what about all the rest? Any easy way to automate any (or part) of it instead of manually going through Companies House, social media, credit checks etc etc? One wants to know as much as possible about the individual/s (or entity) making the approach.

    Your thoughts?
     
    We get a different version of this, including a smattering of £1 Charlies, particularly in hospitality start ups. We term them as 'dreamers & nutters' who believe that a 'great lasagne recipe' is all it takes to build a successful restaurant.

    Historically I'd nurse them along to the point where it fell over. Now I do the exact opposite - I set them homework. A package of meaningful, hard information (some of which I could access through other sources if I wished) - info which must be provided in full before I lift a finger.

    FOMO is real - but hard experience verifies ine of the first things I learned 'if the information is good, they can't wait to give it to you'.

    1 email requesting information (which may be a repeat of a phone conversation)

    1 follow up call 'did you get the email - any questions?' No further action until full information is received
     
    Upvote 0

    BusterBloodvessel

    Free Member
  • Jan 22, 2018
    894
    1
    590
    I have to deal with similar, we get sales enquiries with people claiming that they're established online sellers, branded distributors, blah blah blah. Often signing off their mails with "Procurement Manager" or "Head Of Sales" or whatever they think is relevant to that specific email. Talk of large volumes, exclusivity, established customers, etc etc etc.

    Why they think I'm stupid enough not to do a quick check on companies house - and discover that as well as being the Head Of Sales they also happen to be the 19 year old sole director of the Ltd company formed 3 months ago - is beyond me, to be honest. We've had quite a few of our products go viral on TikTok shop. Often they'll make out they want to do all our range with kind of an aloof air about them but suddenly zone in on something... "yeah well we want to stock your full line of products..... I've looked at your range and I'll put a full enquiry list together - I noticed dehumidifiers, they could be quite interesting for our distributor customers".

    Oh really, do you think? Out of 2000+ products across 6 sub-brands, the ones that stand out to you as quite interesting just so happen to be the same ones that went viral on TikTok and one reseller sold 10,000 of them last month.... just a co-incidence, is it?

    Likewise they'll "peruse our range" and then send an enquiry list of a dozen different products, with no semblance of a range or coherence across them as though they want to distribute a proper program... but quite clearly pulled from one of the Amazon sales scraping tools.

    Anyway, apologies Clinton for ranting and veering off topic. But ultimately...

    1 email requesting information (which may be a repeat of a phone conversation)

    1 follow up call 'did you get the email - any questions?' No further action until full information is received

    Exactly the same as this. 1 email 1 follow up email/call. File under "timewasters". Done.
     
    • Like
    Reactions: Lkucher and Clinton
    Upvote 0

    fisicx

    Moderator
    Sep 12, 2006
    46,800
    8
    15,443
    Aldershot
    www.aerin.co.uk
    I get loads of enquiries asking about custom plugins. All I do is reply with rough quote and see what happens. Most of the time there is no reply (because they wanted a cheap fix) but the ones that do reply appreciate the work required and have the funds to pay.

    @Clinton - tell them how much it will cost and require an up-front payment. It will weed out the £1 Charleys
     
    • Like
    Reactions: Clinton
    Upvote 0

    Gecko001

    Free Member
    Apr 21, 2011
    3,240
    579
    I do not mix in the high-flying world of M&A's, but a few, perhaps, old-fashioned ideas.

    1. Ask for references from banks, chartered accountants, other businesses such as suppliers.
    2. Ask for them to contact you in writing giving brief details of their background - I can almost hear gasps from all of members here, but it does not take long to open a letter and read it - certainly less than 20mins.
    3. Do not consider anybody even hinting repeat business to you as agent/consultant. They are time-wasters in my experience.
     
    • Like
    Reactions: Clinton
    Upvote 0

    WaveJumper

    Free Member
  • Business Listing
    Aug 26, 2013
    6,636
    2
    2,406
    Essex
    What my son calls the "red flags" it seems every business suffers from these and as owners you know your own "flags" and if you ignore them you always regret it.

    "I'm launching a new brand can you coupe with my demand I'm big on social media", thousands of items a month - mmm right a quick Google, not on CH, no website and ten followers on Inster, they always make my son smile.

    In the commercial property world we always did full checks on independent individuals (a little different on the larger chains of course) bank references included, time consuming but better to weed out the dreamers and those who are not going to make it through the first 6 months of trading even when they thought they had the best thing going.

    Slightly different on the temp traders who would be in for a couple of months but they always paid upfront.

    Didn't really answer Clinton's question, other than they maybe no quick fix, but never ignore your Red Flags is my advice.
     
    Upvote 0

    Latest Articles