- Original Poster
- #1
:redface:Hi Everyone
I am new to here Ive had my own store since nov 09 and had to be self funded due to lack of support by banks, both me and my sister worked so hard and she has managed to hold down 3 jobs to fund the business we choose our stock carefully and brands, however in the worst situation ever we went with a supplier who stock two of our brands one is not selling at all and still hold all winter stock in the range however it was purchased before opening so became an error in our judgement as soon as we realised it was not selling within 30 days of opening I cancelled the forward order of spring/summer and they advised we cannot do that or reduce it, they told us that the other brand would be ready first and ask us to pay some up front in jan so we did £750 and now the brand that does not sell is ready for delivery and advised us that if we do not hand over all the money that they will not send out our goods and keep hold of the £750. This has effected us greatly as we have worked so hard to get open. I asked for terms & conditions as they advise they stressed them when we ordered but they certainly was not they have no cancellation policy or even any terms on paperwork we hold
They have £750 of our money which is not good as we have no cash flow
I am new to here Ive had my own store since nov 09 and had to be self funded due to lack of support by banks, both me and my sister worked so hard and she has managed to hold down 3 jobs to fund the business we choose our stock carefully and brands, however in the worst situation ever we went with a supplier who stock two of our brands one is not selling at all and still hold all winter stock in the range however it was purchased before opening so became an error in our judgement as soon as we realised it was not selling within 30 days of opening I cancelled the forward order of spring/summer and they advised we cannot do that or reduce it, they told us that the other brand would be ready first and ask us to pay some up front in jan so we did £750 and now the brand that does not sell is ready for delivery and advised us that if we do not hand over all the money that they will not send out our goods and keep hold of the £750. This has effected us greatly as we have worked so hard to get open. I asked for terms & conditions as they advise they stressed them when we ordered but they certainly was not they have no cancellation policy or even any terms on paperwork we hold
They have £750 of our money which is not good as we have no cash flow