L
Llani Leisure
- Original Poster
- #1
Hi to all in this first post of mine!
I'll apologise straight away as I know from other threads I've searched through that this is a real old chestnut but, frankly, I'm tearing my hair out :| EPOS for retail (*covers head to avoid missiles!) I thought I'd got it sorted when, after speaking several providers, including IR & a smaller, fairly local concern, the local company came out, gave us a good demo & seemed to talk common sense about an appealing lease-based system. One week later, however, and after speaking to 2 of their established customers (suggested by the engineer who came out!) who have both told me the company are far from reliable in terms of contacting & support, I'm back to square one. :|
I have 1 independent outdoor & sports shop plus a very new (& still experimental) e-commerce website and a small (& also still experimental) ebay store. I currently use a Samsung 5200 till with barcode scanner then stock control is done manually via our own spreadsheets on Google with all info fully backed-up via Cloud. BUT I am spending far too much time just on stock control, managing my web database & trawling through info for ordering. I desperately want a simple, affordable lease-based solution (I'm concerned that I.T. moves on so quickly that I'd like to be able to upgrade as required) that will be appropriate for the large range of lines we stock within clothing, footwear, camping/walking equipment, fishing tackle, cycling accessories, sports goods, books & maps......etc. and will also allow me generate useful reports for streamlining/improving the business.
What really appealed about the relatively local provider (Shrewsbury-based to our mid Wales location) was the personal touch rather than the national hard-sell approach we've had from others who've quoted.
Ok, ramble over - can anybody help??
I'll apologise straight away as I know from other threads I've searched through that this is a real old chestnut but, frankly, I'm tearing my hair out :| EPOS for retail (*covers head to avoid missiles!) I thought I'd got it sorted when, after speaking several providers, including IR & a smaller, fairly local concern, the local company came out, gave us a good demo & seemed to talk common sense about an appealing lease-based system. One week later, however, and after speaking to 2 of their established customers (suggested by the engineer who came out!) who have both told me the company are far from reliable in terms of contacting & support, I'm back to square one. :|
I have 1 independent outdoor & sports shop plus a very new (& still experimental) e-commerce website and a small (& also still experimental) ebay store. I currently use a Samsung 5200 till with barcode scanner then stock control is done manually via our own spreadsheets on Google with all info fully backed-up via Cloud. BUT I am spending far too much time just on stock control, managing my web database & trawling through info for ordering. I desperately want a simple, affordable lease-based solution (I'm concerned that I.T. moves on so quickly that I'd like to be able to upgrade as required) that will be appropriate for the large range of lines we stock within clothing, footwear, camping/walking equipment, fishing tackle, cycling accessories, sports goods, books & maps......etc. and will also allow me generate useful reports for streamlining/improving the business.
What really appealed about the relatively local provider (Shrewsbury-based to our mid Wales location) was the personal touch rather than the national hard-sell approach we've had from others who've quoted.
Ok, ramble over - can anybody help??
