Facebook issue

Discussion in 'IT & Internet' started by Newchodge, Dec 8, 2018.

  1. Newchodge

    Newchodge UKBF Big Shot Free Member

    12,446 3,231
    I have a personal facebook account that I use fairly regularly. On my PC the password is saved and for many, many months I have just opened the page. Last week I got a message that my password was wrong. I entered the right password and again got the message. So I went through the palaver of changing my password. As I finished I got an error message - try later. I tried later and got a message you have tried too often, with 2 options CANCEL or TRY AGAIN. Seemed a bit weird, however after a couple of days and again got the tried too often message. No indication anywhere of what to do.

    In the meantime, on my phone which has the same original password for the same facebook account as on my PC, I can get access without any problem.

    Any suggestions about how I get access on my PC?
     
    Posted: Dec 8, 2018 By: Newchodge Member since: Nov 8, 2012
    #1
  2. The Byre

    The Byre UKBF Ace Free Member

    8,855 3,457
    That sounds like a PC problem and not a FB problem. When did you last clean out your temp files and restart the thing?
     
    Posted: Dec 8, 2018 By: The Byre Member since: Aug 13, 2013
    #2
  3. Clinton

    Clinton UKBF Big Shot Free Member

    4,304 1,591
    Have you tried accessing Farcebook via a different browser on your PC?
     
    Posted: Dec 8, 2018 By: Clinton Member since: Jan 17, 2010
    #3
  4. MaureenP

    MaureenP UKBF Contributor Free Member

    92 6
    1. It may happen that your PC was used by someone else and he / she has been logged out of your account to log in to his account or maybe it happened because he / she deleted cookies, deleted history, temporary file, etc.
    2. The second thing may happen that you were entering your password by kept capslock on.
     
    Posted: Dec 13, 2018 By: MaureenP Member since: Mar 28, 2016
    #4
  5. Newchodge

    Newchodge UKBF Big Shot Free Member

    12,446 3,231
    The first is not possible. The second does not explain why the cached password stopped working on the PC but is still valid on my phone. If I enter the cached password manually on my PC I get a message that the password was changed last Wednesday.

    I've tried a different browser and clearing all history, no effect. I have also noticed that the code sent to me when I have asked to change my asword has been the same each of the 3 times I have tried, which seems unusual.
     
    Posted: Dec 13, 2018 By: Newchodge Member since: Nov 8, 2012
    #5
  6. nexuser

    nexuser UKBF Contributor Free Member

    37 5
    Did you solve the problem? If yes, what was it?
     
    Posted: Aug 16, 2019 By: nexuser Member since: Aug 11, 2019
    #6
  7. Newchodge

    Newchodge UKBF Big Shot Free Member

    12,446 3,231
    I must have done, but I cannot remember how, now.
     
    Posted: Aug 16, 2019 By: Newchodge Member since: Nov 8, 2012
    #7
  8. nexuser

    nexuser UKBF Contributor Free Member

    37 5
    I mean, was there PC problem? Or it was unauthorized access
    ?
     
    Posted: Aug 17, 2019 By: nexuser Member since: Aug 11, 2019
    #8
  9. Newchodge

    Newchodge UKBF Big Shot Free Member

    12,446 3,231
    I cannot remember, now.
     
    Posted: Aug 17, 2019 By: Newchodge Member since: Nov 8, 2012
    #9
  10. obscure

    obscure UKBF Ace Free Member

    2,927 688
    Sounds to me like a classic phishing scam.
    1. Hijack your browser so it re-routed FB to a copy site where you enter your password and get told it is incorrect.
    2. Delay you getting into FB by telling you "try later".

    All the time you are still able to get in using the phone - so clearly the password isn't incorrect.

    I would suggest using the phone to access FB and change your password.
     
    Posted: Aug 18, 2019 By: obscure Member since: Jan 18, 2008
    #10
  11. Newchodge

    Newchodge UKBF Big Shot Free Member

    12,446 3,231
    Thanks Dan. I sorted this out some months ago.
     
    Posted: Aug 18, 2019 By: Newchodge Member since: Nov 8, 2012
    #11