Consumer Rights Act - Automotive Trade

NickM

Free Member
Nov 21, 2012
16
1
I have a question about the consumer rights act as I am thinking of turning my hobby of buying and selling cars into a Limited Company however I have one concern and that is the Consumer Rights Act. For example it explains that within 30 days of the consumer driving the vehicle they can hand it back if any faults are found and not fixed. What if the buyer sabotaged the car so they could drive it for 30 days and then hand it back with a full refund?

I have been reading Consumer Rights published on Autotrader.

It seems like a system that could cause issues for many dealers. Even if the buyer changed their mind they could possibly do something to the car that made it not fit for purpose and they could return it.

As a dealer is there anything that can be done to combat such an issue?
 
How many years have their been car sales men? How many years has the Consumer Rights Act been in force?

Have you heard of an epidemic of this happening? If someone did do it how long do you think it would be before every dealer in a very large area knew their name/face? How would they sabotage the vehicle without it being obvious that it was sabotage or negligence on their part?

Still worried - take drive over to the next county, tell them you are setting up on {other end of the country} and wonder if what you describe is a big problem. Obviously someone, somewhere will try it on. Dodgy customers are just a cost of doing business. But car dealers haven't all gone bust.
 
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It is a risk. Probably a tiny one. Live with it.

Alternatively find a way that allows you, alone among all automotive traders, to be exempt from the law.
 
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