Calling iwoca borrowers: Need evidence of misconduct

perfumebrands

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Feb 6, 2026
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Hello everyone,

My name is Zed Sefi. I am the director, owner, and only shareholder of my company, Perfume Brands Limited.


I am currently defending a claim brought by iwoca Ltd in the Manchester Civil Justice Centre (Claim M7QZ0T3X). The trial is set for 5 March 2026, and I am challenging the debt on the grounds of an "Unfair Relationship" under Section 140A of the Consumer Credit Act 1974.

To ensure a fair trial, I am seeking "Similar Fact Evidence" from other small business owners or personal guarantors who have experienced systemic issues with iwoca, specifically:

  • Misrepresented Interest Rates: Being quoted a monthly rate (e.g., 5.15%) that resulted in an undisclosed and significantly higher annual APR (80%+).
  • Refusal of Support: A refusal to freeze interest or participate in a Debt Management Plan (DMP) despite evidence of financial hardship.
  • Tactical Litigation: Pursuing a court judgment while a Financial Ombudsman (FOS) complaint was active or while you were actively communicating a defense.
Why I am posting here: The court has allocated this case to the Small Claims Track, and I have a deadline of 17 February 2026 to submit my Evidence Bundle. If you have faced these specific patterns, your testimonial could be vital in proving that my experience is not an isolated error but a systemic practice.

Legal Notice & Compliance:

  • Absolute Privilege: This is a formal call for evidence for active legal proceedings. Statements provided for use in court are protected by Absolute Privilege.
  • Lawful Basis: This data is collected under UK GDPR Article 6(1)(f) and Article 9(2)(f) for the defense of legal claims.
  • Truth Defense: This is a factual inquiry. I am not seeking to defame or injure iwoca Ltd, but rather to document provable, honest experiences for judicial review.
How to help: If you can provide a factual summary of your experience, please post here or send me any sensitive information via PM.

Please include your Name, Business Name, and a brief timeline of what happened. I will handle all responses with strict confidentiality and will only include them in the court bundle with your explicit consent.

Thank you for your support in ensuring transparency in small business lending.

Zed Tereq Sefi - Defendant in Claim M7QZ0T3X
 

JEREMY HAWKE

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    What does your solicitor advise
    This is a public forum and should you lose this case the company could sue you for deformation
    Just quickly reading through your post you might have the consumer credit law confused with business lending
     
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    perfumebrands

    Free Member
    Feb 6, 2026
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    What does your solicitor advise
    This is a public forum and should you lose this case the company could sue you for deformation
    Just quickly reading through your post you might have the consumer credit law confused with business lending
    Hi, thanks for joining in.
    Thank you for your concern. However, I have taken steps to ensure this process is strictly lawful.

    1. Absolute Privilege: Under English Law, communications made for the purpose of, or in the course of, judicial proceedings are protected by Absolute Privilege. This provides complete immunity from defamation claims, as the law prioritizes the ability of parties to gather evidence for a fair trial.
    2. The 'Unfair Relationship' Test: Regarding the Consumer Credit Act (CCA), you are partially correct that business lending is less regulated, but Section 140A of the CCA (Unfair Relationships) applies to any credit agreement between an individual/sole trader and a lender. It is one of the few parts of the Act that specifically protects small business owners from predatory terms and conduct, regardless of the 'business' label.
    3. Truth & Public Interest: My inquiry is a factual search for witnesses, not a statement of opinion. Under the Defamation Act 2013, truth is an absolute defense. Documenting documented patterns of 80%+ interest rates is a matter of factual evidence, not defamation.
    I am simply exercising my Article 6 right to a fair trial by gathering 'Similar Fact Evidence' to present to the Judge on 5 March.
     
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    JEREMY HAWKE

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    Hi, thanks for joining in.
    Thank you for your concern. However, I have taken steps to ensure this process is strictly lawful.

    1. Absolute Privilege: Under English Law, communications made for the purpose of, or in the course of, judicial proceedings are protected by Absolute Privilege. This provides complete immunity from defamation claims, as the law prioritizes the ability of parties to gather evidence for a fair trial.
    2. The 'Unfair Relationship' Test: Regarding the Consumer Credit Act (CCA), you are partially correct that business lending is less regulated, but Section 140A of the CCA (Unfair Relationships) applies to any credit agreement between an individual/sole trader and a lender. It is one of the few parts of the Act that specifically protects small business owners from predatory terms and conduct, regardless of the 'business' label.
    3. Truth & Public Interest: My inquiry is a factual search for witnesses, not a statement of opinion. Under the Defamation Act 2013, truth is an absolute defense. Documenting documented patterns of 80%+ interest rates is a matter of factual evidence, not defamation.
    I am simply exercising my Article 6 right to a fair trial by gathering 'Similar Fact Evidence' to present to the Judge on 5 March.
    You really need a solicitor
     
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    perfumebrands

    Free Member
    Feb 6, 2026
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    You really need a solicitor
    Thanks. I have resources in my hand that outperform every potential solicitor. Besides, it is just a small claims case. I gathered about 18 witness candidates for this project, and I'll request a legal Specific Disclosure to demand access to those witnesses by forcing Iwoca to reveal their contact information on their TrustPilot page. "In light of my defense of Similar Fact Evidence, I require the full names and contact details of the 18 individuals listed in my index (e.g., 'Mostafa Taheri', 'DC Lee', 'Mark Bowman') to call them as witnesses or verify their claims". I plan on making a legal fight they will never forget, and deeply regret.
     
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    JEREMY HAWKE

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    Justice must prevail! Innocent people got hurt by iwoca. Not a few, but many! Some lost homes, got stressed, went to hospitals, and even started thinking about taking their own lives!
    Sorry to say it
    But that's business!
    Your not a legal expert you need a solicitor.
     
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    I probably disagree with @JEREMY HAWKE on the lawyer bit, in that you'd be throwing good money after bad

    You do however appear to be confusing consumer law with business law. The latter assumes that business owners are capable of making rational and informed decisions - and are capable of reading a contract. In other words, you need to prove active/overt dishonesty or pressure - not just superficial headline stuff, but the contract itself.

    The evidence you collect needs to reflect this dishonesty and pressure, not just a bunch of people complaing after they failed to pay.

    That said, as defendant you have nothing to lose - so why not throw it all at them. The only reliable assumption in court is that 'anything could happen'. There is a tendency for circuit judges to favour David over Goliath so it's worth a try.

    I actually wish you luck. To iowoca this is just a process - they win more than they lose. Paradoxically, their biggest losses occur when the defendant declares themselves bankrupt after judgement
     
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    fisicx

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    I plan on making a legal fight they will never forget, and deeply regret.
    They have lots of money and access to expensive lawyers. You might win but you could end up with a huge legal bill to pay. As mentioned about you seem to be mixing up two different Acts.

    If these 18 people work for iwoca then they are not your witnesses. They would be witnesses for the defence.
     
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    They have lots of money and access to expensive lawyers. You might win but you could end up with a huge legal bill to pay. As mentioned about you seem to be mixing up two different Acts.

    What they actually have is a legal team who churn this stuff like a processing plant

    The only thing that might raise eyebrows is the ombudsman bit (I've no idea what rules apply there)

    Whilst the OP may win their case, there is zero chance that it will rattle any cages or shake things up.
     
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    WaveJumper

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    What they actually have is a legal team who churn this stuff like a processing plant

    The only thing that might raise eyebrows is the ombudsman bit (I've no idea what rules apply there)

    Whilst the OP may win their case, there is zero chance that it will rattle any cages or shake things up.
    Yes unfortunately I agree with the above and one should really expect to expect the unexpected when dealing with the courts. Proper legal advice in my opinion should be sought before going through the door, as mentioned above "business" law differs very differently to everything else. I can understand the frustration I wish you the best but do take advice, you don't want this blowing up in your face and end up paying others costs
     
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    MikeJ

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    The 'Unfair Relationship' Test: Regarding the Consumer Credit Act (CCA), you are partially correct that business lending is less regulated, but Section 140A of the CCA (Unfair Relationships) applies to any credit agreement between an individual/sole trader and a lender. It is one of the few parts of the Act that specifically protects small business owners from predatory terms and conduct, regardless of the 'business' label.

    You're not a sole trader. You're a limited company.

    Failure to understand things like this is why you need a lawyer.
     
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    Frank the Insurance guy

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    Justice must prevail! Innocent people got hurt by iwoca. Not a few, but many! Some lost homes, got stressed, went to hospitals, and even started thinking about taking their own lives!
    As an industry stalwart, I'm actually quite concerned about the rapid growth of the short term loan market. The product itself is valid and sometimes necessary - the way it's bought & sold can be deeply alarming .

    Blame might be shared between lenders, brokers and borrowers - but responsibility lies with the borrower.

    'Innocent' is an interesting word here. Whilst they aren't guilty of any crime, they have freely/voluntarily* entered into an agreement which they have failed to honour. The lender is following due process to recover what they are owed (and the broker is long gone)

    All of which is irrelevant to your case - which is currently very unclear.

    * If this isn't the case, then it needs to be highlighted.
     
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    You might win but you could end up with a huge legal bill to pay.
    As it is in the Small Claims Track, it is extremely unlikely that the losing party will be ordered to pay the costs of the other party other than court fees.

    If you are prepared to pay something to the finance company to settle the matter, but presumably the mandatory telephone mediation offered by the court was unsuccessful. you might consider inviting the other party to use Smartsettle ONE (a blind bidding tool - see www.tinyurl.com/SS-ONE-DEMO ). It avoids the delays of the negotiating dance when parties sit on offers to settle. They can resolve within an hour.See also this law journal article.. They don't charge for use except if it brings about a settlement and then its just 5% of the settlement amount shared between the parties. I can show it to you if you wish. (I advise the company) You can practice with it before using in a live case.
     
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    perfumebrands

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    Thanks for the interaction, guys!

    It seems that I failed to explain the nature of my defence.

    Maybe my post on Change (dot) org could help answer some of your concerns:
    Go to this website, under search, type:

    [Testimonials required] stand against unfair iwoca practices​


    At the end of the day, I am looking for "actual" victims who used Iwoca before (Or still using) and experienced any mistreatment based on their own judgement.

    Here is a list that sums up those 18 "handpicked" reviews among hundreds of 1-star reviews, from Iwoca's own TrustPilot page.

    Then you tell me, please, under which circumstances of anything you gonna read, is normal???!

    • Mostafa Taheri (Oct 2025): Borrowed £4,300, repaid £3,200, yet still owes £3,300. His effective rate was 130% APR, proving the loan is designed so the principal never decreases.
    • Mark Bowman (Jan 2026): A victim who was hospitalized after iwoca pursued a property charge despite receiving medical letters from doctors and psychiatrists. Iwoca later admitted their vulnerability processes were broken.
    • DC Lee (July 2025): Explicitly told by iwoca to "wait for default" to negotiate. Once he did, they refused to talk, added £7,000 in interest, and used his home as leverage while blocking him on social media.
    • LG (Jan 2026): Repaid £26,000 of a £32,000 loan. Despite this, iwoca refused a fair settlement and insisted on litigation to maximize long-term interest returns.
    • XC (Dec 2025): Repaid £3,000 on a £7,000 loan, only to find £2,300 was swallowed by interest and only £700 went to the balance. They describe this as "bleeding" the customer dry.
    • Frutiger (Sep 2025): Diagnosed by a doctor due to "pestering" and threats of CCJs issued just one day after a missed payment.
    • A P (July 2025): Borrowed £48,000 for 12 months; the total repayment was £62,590. A staggering £14,590 in interest for a one-year business facility.
    • VS (Jan 2026): Settled a £21k loan within 24 hours but was charged £1,050. Iwoca uses "Drawdown Fees" to replace "Early Repayment Fees," making their "flexibility" a marketing lie.
    • Sabir Hamza (Jan 2026): Describes the loan as "life-destroying" and "killing the business," citing a total lack of humanity in the collections process.
    • EmilevZ (Jan 2026): Reported "mental distress" and "extortion." Iwoca’s reply ignored the health plea entirely, focusing on their "transparency" script.
    • M Shafique (Jan 2026): Borrowed £5,000 and paid back £7,200 in less than five months. An effective interest burden of nearly 50% in under half a year.
    • Chris (Dec 2025): Highlighted the deceptive jump from 3.33% monthly to 49% APR. Iwoca’s response officially dismissed APR as a "useful metric," defying standard transparency.
    • Peter Torkos (Dec 2025): Formally complained to the FCA regarding the lack of APR transparency and the deliberate obfuscation of costs.
    • MR P FOX (Dec 2025): Describes enforcement as "Brutal" and warns small business owners that iwoca uses the lack of regulation to have "free reign" over personal assets.
    • Rian (Sep 2025): Quoted £26,000 in interest on a £12,000 loan over 60 months—a 216% interest burden targeting a borrower already in financial distress.
    • Pratik Upreti (Sep 2025): Realized the 5.5% monthly "offer" was actually a 75% APR that would lead to certain bankruptcy.
     
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    perfumebrands

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    Here is what I posted on Change (dot) org website to date:

    Update: 07-Feb-2026 | iwoca Refuses to Settle—Now Facing the Supreme Court Precedent

    Dear Supporters,

    Since my last update, the battle with iwoca limited has intensified. Despite my best efforts to resolve this fairly, iwoca has rejected three reasonable settlement proposals. They have chosen to push this to a court hearing on March 5th, 2026, seemingly betting that a small business owner will fold under the pressure of their legal machine.

    They are wrong.

    We are heading to court with a massive legal and regulatory "shield" that didn't exist a year ago:

    The "Unfair Relationship" Landmark: I am relying on the Supreme Court ruling in Johnson v FirstRand [2025]. The highest court in the land has now confirmed that high, opaque costs and hidden commission structures create an "Unfair Relationship" under the Consumer Credit Act. iwoca's daily interest masking is the exact type of conduct the Court is now scrutinizing.


    FCA Whistleblower Action: I have officially engaged with the FCA’s Whistleblowing team. My case is no longer just a private dispute; it is being flagged as part of a systemic failure in the business lending sector.


    The Power of 18 Witnesses: iwoca is currently refusing to provide contact details for the 18 Trustpilot witnesses who have reported identical predatory behavior (those were carefully handpicked from hundreds of victims who reported a similar pattern). This silence speaks volumes—if their business model is fair, they wouldn't be afraid of their own customers' testimony.


    FCA Redress Scheme (CP25/27): The regulator is currently finalizing a national redress scheme to compensate victims of these exact practices. I am moving to have this court case Stayed (paused) until the FCA's final rules are published, as iwoca should not be allowed to "rush" a judgment while the regulator is preparing a crackdown.


    What’s Next? I am going to issue a Final Warning to iwoca’s solicitors. I have withdrawn all settlement offers. If they want to step into a courtroom and have a Judge rule on whether their 100%+ APR business model is "fair" in light of the 2025 Supreme Court findings, that is a risk they are taking.

    Thank you for your continued support. Every signature on this petition is proof to the court that this isn't just my fight—it's a fight for every small business in the UK being bled dry by predatory "fintech" lenders.

    Please share this update. We are not backing down!

    --------------------------------------------------

    Original Post:


    I am reaching out to the community as a small business owner and current Defendant in a case brought against me by iwoca Ltd. The heart of my legal challenge lies in contesting a debt under the basis of an "Unfair Relationship" as per the Consumer Credit Act 1974. I believe my situation is not unique and that many small business owners, as well as individuals, may be facing similar plights against predatory financial practices.

    I am not against the spirit of lending or the necessity for small businesses to have access to financial resources. However, it is crucial that these services are rendered fairly, respecting the rights of all parties involved. The Consumer Credit Act 1974 is designed to protect individuals and businesses from unjust credit relationships, but it is often not enforced stringently enough to deter aggressive and unfair lending practices.

    I am calling on fellow small business owners, and especially those who have borrowed from iwoca to share their experiences (Individuals are also welcome to participate). This isn't just about one case; it's about challenging a broader systemic issue that affects economic fairness in our community. Collecting a body of evidence is essential in demonstrating that these unfair practices are widespread and detrimental to countless enterprises like ours.



    Examples of bad treatments, conducted against you, by iwoca:

    • Misleading Interest Representation: Were you quoted a monthly interest rate (e.g., 5.15%) that resulted in a significantly higher annual percentage rate (80%+) than you initially understood?
    • Refusal of Debt Support: Did iwoca refuse to engage with a Debt Management Plan (DMP) or refuse to freeze interest/penalties during financial hardship?
    • Tactical Litigation: Did they pursue a court judgment while you were attempting to resolve the matter or while a Financial Ombudsman (FOS) complaint was pending?
     
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    perfumebrands

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    Feb 6, 2026
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    I probably disagree with @JEREMY HAWKE on the lawyer bit, in that you'd be throwing good money after bad

    You do however appear to be confusing consumer law with business law. The latter assumes that business owners are capable of making rational and informed decisions - and are capable of reading a contract. In other words, you need to prove active/overt dishonesty or pressure - not just superficial headline stuff, but the contract itself.

    The evidence you collect needs to reflect this dishonesty and pressure, not just a bunch of people complaing after they failed to pay.

    That said, as defendant you have nothing to lose - so why not throw it all at them. The only reliable assumption in court is that 'anything could happen'. There is a tendency for circuit judges to favour David over Goliath so it's worth a try.

    I actually wish you luck. To iowoca this is just a process - they win more than they lose. Paradoxically, their biggest losses occur when the defendant declares themselves bankrupt after judgement
    I truly appreciate your opinion. I really do, and I am aware that I am fighting a giant company with powerful legal expertise.

    But the evidence I gathered is overwhelming, and the fact that there is a particular ongoing FCA investigation that was launched late 2025, is exactly what I need to advise the court for my case to be stayed.

    FCA Redress Scheme (CP25/27): The regulator is currently finalizing a national redress scheme to compensate victims of these exact practices. I am moving to have this court case Stayed (paused) until the FCA's final rules are published, as iwoca should not be allowed to "rush" a judgment while the regulator is preparing a crackdown.

    This is based on the "Unfair Relationship" Landmark: I am relying on the Supreme Court ruling in Johnson v FirstRand [2025]. The highest court in the land has now confirmed that high, opaque costs and hidden commission structures create an "Unfair Relationship" under the Consumer Credit Act. iwoca's daily interest masking is the exact type of conduct the Court is now scrutinizing.

    Iwoca's documented behavioral pattern applies directly to this matter.
     
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    perfumebrands

    Free Member
    Feb 6, 2026
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    They have lots of money and access to expensive lawyers. You might win but you could end up with a huge legal bill to pay. As mentioned about you seem to be mixing up two different Acts.

    If these 18 people work for iwoca then they are not your witnesses. They would be witnesses for the defence.
    As a reminder: I am the one who is getting sued here. Iwoca is the claimant. I am the defender.
     
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    perfumebrands

    Free Member
    Feb 6, 2026
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    What they actually have is a legal team who churn this stuff like a processing plant

    The only thing that might raise eyebrows is the ombudsman bit (I've no idea what rules apply there)

    Whilst the OP may win their case, there is zero chance that it will rattle any cages or shake things up.
    About that Ombudsman thing.

    Do you know what Iwoca did to me re: FOS? They told me go ahead open a case with the Ombudsman since I was in my 180 grace period. Two days later, immediately filed a lawsuit against me. Then obtained CCJ effectively blocking FOS. The latter dismissed investigation because they ruled that they cannot override Court ruling, so their decision will not matter, and would conflict with the Court.

    Talking about fairness? This is iwoca's style for you, silencing every opportunity for the opposition party to eliminate any investigation.
     
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    perfumebrands

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    Feb 6, 2026
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    You're not a sole trader. You're a limited company.

    Failure to understand things like this is why you need a lawyer.
    Hi,

    You’re right that Section 140A defines a 'debtor' as an individual, and a limited company is a separate legal entity. However, here is what you are missing in the context of modern 'Unfair Relationship' litigation:

    1. Personal Guarantees (The 'Individual' Hook): Like most iwoca loans to limited companies, mine is backed by a Personal Guarantee (PG). When a lender sues to enforce a PG, the court must look at the underlying 'fairness' of the original agreement. As the individual guarantor, I am a 'surety' under Section 140C, and Section 140B(1) gives the court power to protect sureties from unfair relationships.
    2. The 'Piercing' of Sophistication: Even in a limited company structure, the court looks at the 'commercial sophistication' of the directors. If the director is essentially a 'sole trader in a suit' (which describes thousands of small Ltd companies), Judges are increasingly applying the same standards of fairness as they would to an individual, especially under the post-2025 'Johnson v FirstRand' era of transparency.
    3. FCA Principles-Based Regulation: The FCA’s current focus (CP25/27) on 'Consumer Duty' and 'Redress' isn't just about the technical label of the borrower; it’s about the conduct of the lender. If a lender's daily-interest model is deemed systemically unfair for individuals, it is a massive uphill battle for them to argue it is suddenly 'fair' just because the borrower has 'Ltd' after their name.
    4. Equity and Judicial Discretion: The Small Claims Court is a court of equity. If a lender violates the spirit of fairness, a Judge has broad discretion to stay the case or reduce the debt, regardless of whether you’ve 'outgrown' the strict CCA definition.
    The 'need for a lawyer' argument is exactly what these lenders want you to believe so you'll stay quiet. We are past the point of technicalities—this is now about systemic regulatory failure."
     
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    perfumebrands

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    Feb 6, 2026
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    You're not an individual or a sole trader?

    You beat me to it!
    I am a Director of a Limited Company with a single shareholder (Myself) operating a Self-employment type of business. I borrowed from Iwoca under the business name, however, I am the guarantor of the loan.

    You don't even want to know how they obtained the CCJ! ... They performed a nasty tactic with total lack of transparency.
     
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    perfumebrands

    Free Member
    Feb 6, 2026
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    Anyone running a business should be able to work out how monthly interest compounds annually without having their hand held.

    There no error in the annual rate.
    Iwoca never announces the APR in a fixed/full-term way. They let you work it out as if you are "supposedly" an accountant with a master's degree in Finance! ... They use a fake marketing strategy, promoting their loans as affordable, you pay 5.15% of APR monthly.


    People will then realise, it is not meant to be 5.15% on the "agreed" monthly payment, nor it is 5.15% on the full borrowing term. It is 5.15% on the BALANCE that is recalculated every month, leading to you ending up paying anywhere between 70% up to 130% of APR I've seen!


    And what makes it worse, any monthly contribution does not reduce the balance by the paid amount. Most of it goes for INTEREST. So, for example, you borrowed 4000 GBP and paid 1000 GBP each month for 3 months. Should have cleared 3000 GBP, right? Nope! They would count only 600-800 as "Paid-Back" and the remaining 2200-2400 GBP goes all for INTEREST, forcing you to struggle and get bankrupt mostly, exceeding the length of agreed time-frame for loan agreement, which would then enter you into EXCESS interest charges, sucking more money out of you, and when you reach a point that you cannot pay anymore; BAM! DEFAULT! CCJ. COURT ORDER. CHARGING ORDER AGAINST YOUR PROPERTY, ETC...


    This is exactly the mere definition of "Unfair Relationship" in a nutshell!
     
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    perfumebrands

    Free Member
    Feb 6, 2026
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    As it is in the Small Claims Track, it is extremely unlikely that the losing party will be ordered to pay the costs of the other party other than court fees.

    If you are prepared to pay something to the finance company to settle the matter, but presumably the mandatory telephone mediation offered by the court was unsuccessful. you might consider inviting the other party to use Smartsettle ONE (a blind bidding too). It avoids the delays of the negotiating dance when parties sit on offers to settle. They can resolve within an hour. They don't charge for use except if it brings about a settlement and then its just 5% of the settlement amount shared between the parties. I can show it to you if you wish. (I advise the company) You can practice with it before using in a live case.
    Iwoca does not want to settle. They pretend to be interested (So that the Court will not accuse of of not trying in good faith later), but in reality, they never would!

    I offered to settle on APR 25%, then 40%, and now 50% (Final). Their responses are laughable. They state that my offers have been "rejected" and each time they present their "kind" counter proposal, which is THE FULL AMOUNT we are disputing, no penny less! To be paid using Tomlin Order UNDER THEIR OWN TERMS.

    This is not a settlement. This is their way of saying "Screw you, pay the full amount or meet us in court".
     
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    JEREMY HAWKE

    Business Member
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    www.jeremyhawkecourier.co.uk
    You don't even want to know how they obtained the CCJ! ... They performed a nasty tactic with total lack of transparency.
    This is proof that you dont know what your are talking about

    There are no tactics in the UK to obtain a CCJ Both debtor and creditor are protected by UK law and due process

    You have completely overlooked one major thing
    The judge wont want to know about the other cases you have mentioned he or she will completely dismiss this argument

    You are so consumed by your own view on the case that you have have completely ignored the advise from one of the most experienced group of people that you will come across giving advise for free
    Nobody here can help you as you disagree with all of them
    Why did you ask the question on here if you dont want to take on board the answers that will help you
     
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    perfumebrands

    Free Member
    Feb 6, 2026
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    Here is more information about the new law that I am planning to take advantage of.

    Google Search: FCA Consultation Paper CP25/27

    The Regulatory Evidence: FCA CP25/27

    This is the "Redress Scheme" l mentioned.

    • What it says: The FCA found that high commission (greater than 10% of the loan) and lack of transparency are "presumed to be unfair."
    • The Scheme: It covers agreements from 2007 to 2024.

    My agreement was initiated in 2023 with Iwoca.

    Combine this with:

    The Statutory Evidence: The Consumer Credit Act 1974


    • Section 140A (The "Unfair Relationship" Test): > "The court may make an order... if it determines that the relationship between the creditor and the debtor... is unfair to the debtor because of... (a) any of the terms of the agreement... (b) the way in which the creditor has exercised or enforced any of his rights... or (c) any other thing done (or not done) by, or on behalf of, the creditor."
    • Section 140C (The "Surety" / Personal Guarantee Hook):
      This is how to win the "Limited Company" argument. Section 140C(4)(c) explicitly states that "a security provided in relation to the main agreement" (my Personal Guarantee) is a "related agreement."
      • The Law: Because I am an individual providing a guarantee (a surety) regardless of the fact that the borrowing is under my Company (Business) umbrella, I have the right under Section 140B(1)(c) to ask the court to "reduce or discharge any sum payable by... a surety."

    And this is what iWOCA is absolutely unprepared for, and cannot evade at all!

    They stand no chance of winning. The best they could hope for is come back later after FCA concludes its investigation to be in their favour, but from the look of it, they are guilty by DEFAULT!
     
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    perfumebrands

    Free Member
    Feb 6, 2026
    49
    4
    This is proof that you dont know what your are talking about

    There are no tactics in the UK to obtain a CCJ Both debtor and creditor are protected by UK law and due process

    You have completely overlooked one major thing
    The judge wont want to know about the other cases you have mentioned he or she will completely dismiss this argument

    You are so consumed by your own view on the case that you have have completely ignored the advise from one of the most experienced group of people that you will come across giving advise for free
    Nobody here can help you as you disagree with all of them
    Why did you ask the question on here if you dont want to take on board the answers that will help you
    I am here trying to collect testimonials from people who have used iwoca before and share similar negative experiences with me. I am not here necessarily for second opinions or legal advices, although you are welcome of course to share your own views (Just try please to be positive).

    You are confusing 'due process' with 'procedural advantage.' Let’s look at the actual law and the reality of this case:

    1. The 'Limited Company' Myth: You keep insisting that a Limited Company has no protection. You are wrong. Under Section 140C(4)(c) of the Consumer Credit Act, a 'security' (my Personal Guarantee) is defined as a 'related agreement.' This gives me, as an individual surety, the absolute right under Section 140B to ask the court to discharge my liability if the underlying relationship is unfair. The law specifically created this 'Surety Hook' to prevent lenders from using a Ltd company shell to bypass fairness standards.
    2. Tactics vs. Truth: You say there are 'no tactics' in obtaining a CCJ. In the real world, lenders like iwoca often secure CCJs by Default Judgment—meaning they win because a struggling business owner missed a 14-day administrative window, not because a Judge looked at the evidence and agreed with them. That is a tactical win based on a lack of defence, not a 'vindication' of their lending practices.
    3. The Judge WILL Care: You claim a Judge will dismiss other cases. On the contrary, under Section 140A(2), the court 'shall have regard to all matters it thinks relevant.' This includes systemic conduct. The Supreme Court in Johnson v FirstRand [2025] has just set the standard: if a lender's model is built on hidden costs and lack of transparency, it is an Unfair Relationship. My 18 witnesses prove that iwoca's conduct is a system, not an accident.


    4. Why I’m Here: I didn't ask for advice on how to surrender; I am here to gather testimonials that could serve as better/more credible sources than the TrustPilot reviews of iwoca users. The fact that 'experienced people' are telling me to give up is exactly why the FCA is now stepping in with the CP25/27 Redress Scheme.
    I’m not 'consumed by my own view'; I’m armed with the Supreme Court’s view. If you think a default CCJ is the end of the story, you clearly haven't been following the legal shift that happened in 2025.
     
    Upvote 0

    perfumebrands

    Free Member
    Feb 6, 2026
    49
    4
    This is proof that you dont know what your are talking about

    There are no tactics in the UK to obtain a CCJ Both debtor and creditor are protected by UK law and due process

    You have completely overlooked one major thing
    The judge wont want to know about the other cases you have mentioned he or she will completely dismiss this argument

    You are so consumed by your own view on the case that you have have completely ignored the advise from one of the most experienced group of people that you will come across giving advise for free
    Nobody here can help you as you disagree with all of them
    Why did you ask the question on here if you dont want to take on board the answers that will help you
    But I am going to give it a shot.

    What exactly you would like me to do? Give up? Surrender? Or fight back?

    I am getting dragged to the Court, do you think I really want this? I might as well defend myself since I'll be there anyway.

    If I should fight back, what exactly you expect me to say or plead? Do you have a plan?

    I am all listening.
     
    Upvote 0

    JEREMY HAWKE

    Business Member
  • Business Listing
    Mar 4, 2008
    8,568
    1
    4,026
    EXETER DEVON
    www.jeremyhawkecourier.co.uk
    You never asked for advice you asked for testimonials o_O

    Well nobody else has had this problem
    The general idea with this loaned money supported by a personal guarantee is to pay the monthly payment
    You did not do this and the lender is seeking an order via the court to recover their money !

    You have no defence here you and nobody else but you invalidated the terms of the agreement and the lender is within their right to refuse your offer of payment.

    You do need advise from the people here if you want to improve your situation but that's up to you however copy and pasting legal paragraphs does not win you a dodgy case in court
     
    Upvote 0

    perfumebrands

    Free Member
    Feb 6, 2026
    49
    4
    You never asked for advice you asked for testimonials o_O

    Well nobody else has had this problem
    The general idea with this loaned money supported by a personal guarantee is to pay the monthly payment
    You did not do this and the lender is seeking an order via the court to recover their money !

    You have no defence here you and nobody else but you invalidated the terms of the agreement and the lender is within their right to refuse your offer of payment.

    You do need advise from the people here if you want to improve your situation but that's up to you however copy and pasting legal paragraphs does not win you a dodgy case in court
    You are saying this because you do not have the full picture of what Iwoca is doing. You are acting as if you are totally on their side. Let me try to prove you wrong, one last time.

    I owe you an explanation of the tactic used by iwoca. I will let you be the judge now.

    Iwoca started by making a money claim (MCOL) within less than 14 days of giving me their "Final Decision" to my complaint, citing precisely that they are FDA/Financial Ombudsman compliant, and advising that I have the right to make a complaint with FOS within 180 days of the date of their Final Response.

    So, this is violation #1. They broke the Ombudsman rules they pretend to be abiding by, under the excuse (which is documented) "Sorry, Ombudsman may take several months to resolve the issue and we cannot wait this long". Really? How is this company still FDA-Compliant? I HAVE NO IDEA!

    Bear in mind I advised them of my intention of filing a complaint with the Ombudsman, and they told me, go ahead, do it ... Then rushing prematurely to make MCOL claim? Is this a responsible lender, or is it nothing else than a freaking liar/cheater??? You tell me!

    Moving on, In MCOL, I submitted my defence as a guarantor, thinking this is all what it takes to present my case (Since I am named the GUARANTOR, then what gives?). But no, I made a fatal mistake. The defence needed to be submitted from my company's side too (As if it is not enough for me to provide a response as a guarantor, that the Company's response would be exactly identical/the same). Pure berurucracy really, but that's the law I guess. I understand it now, but at the time I was unaware that such a secondary submission is required, due to my lack of legal training/understanding.

    What would a responsible lender do in this case? A responsible lender will notice that a separate Company's defence submission is missing after the deadline, and kindly ask the guarantor to do submission for his company's defence too (by giving a short notice, like within a week for example) before they consider filing for a CCJ. Right? ... RIGHT???

    Not Iwoca. We already established that Iwoca is not a responsible lender and they have been gifted this mistake on a golden plate. They never warned me of the error. Instead; THEY TOOK TOTAL/FULL ADVANTAGE OF IT, obtaining a CCJ judgment by default due to missing Company's defence despite the presence of my own defence. Bear in mind my Company has a single shareholder/Director/Employee which is myself (It is a One man's self employment business for making a living) which means my defence as guarantor is the same as Company's defence in presentation/structure, and my Company's defence won't be any different, still signed for/submitted by me as the person of significant control. Did this even matter to Iwoca? They didn't give a dime about it. Happily inflicting maximum damage where it hurts the most!

    So, this is violation #2, total lack of duty of care and responsibility to its clients!

    Luckily, their plan did not work. Some faith in the UK legal system has been restored, as I originally filed a Counterclaim, a judge looked into my defence and decided it is not fair that I get the CCJ without a proper trial to submit my full defence just because Iwoca triggered it without receiving my company's defence, so she decided to forward the case to a "Small Claims Track" instead, and this is what kept my chances of having a fair battle against Iwoca.

    And please refer to my other posts for other violations, I could easily list at least 8 more, including how Iwoca skipped the Ombudsman, the deceiving nature of the agreement, the mistreatment documented in almost a hundred emails, the process of obtaining the Default, the interests that were added later AFTER THE DEFAULT, the non-consideration of my settlement proposals, and so on and on and on...

    Here is what I stated in my Counterclaim (At that point I did not have a clue how Iwoca managed to get the decision for CCJ so quickly, but I only found out later with assistance from an independent insolvency firm that told me EXACTLY what Iwoca did):

    Defence Particulars Continued:
    Iwoca issued their final response on 26 August 2025, triggering my
    statutory right to escalate to FOS within six months. On 09
    September 2025, they demanded a FOS reference number prematurely.
    On 16 September 2025, they filed this County Court claim—just 16
    working days after their final response and 2 days after their
    coercive email. This sequence demonstrates a deliberate attempt to
    pressure me into premature litigation, violating FCA rules and
    undermining my protected rights.
    A formal complaint was submitted to the Financial Ombudsman
    Service on 17 October 2025. The case is currently awaiting
    assignment and reference number. This complaint relates directly
    to the subject matter of the claim and includes allegations of FCA
    rule breaches under DISP 2.8.1R, DISP 3.3.4R, PRIN 6, PRIN 7, and
    CONC 3.5.3R. Once the reference number is issued, it will be
    provided to the court.
    Iwoca advertised a 5.15% monthly interest rate, which appeared to
    apply to the monthly repayment amount, suggesting a simple and
    predictable cost structure. In reality, this rate was applied
    monthly to the full outstanding balance, recalculated each month
    based on the remaining principal. This resulted in aggressive
    compounding, with the total cost over 48 months exceeding 120% of
    the original loan. The presentation was misleading, designed to
    mimic affordability while concealing the true cost of borrowing,
    in breach of CONC 3.5.3R and PRIN 7.
    Despite repeated attempts to engage in fair resolution—including
    requests for restructuring, interest suspension, and participation
    in a Debt Management Plan—Iwoca refused all options and continued
    to compound interest. Their conduct contributed directly to my
    company’s near-bankruptcy, especially during a period of prolonged
    income disruption due to withheld funds from eBay.
    I have already repaid the original £4,300 borrowed, along with the
    5.15% interest on top of that principal—an amount that should
    reasonably represent the full and fair profit from this loan. I
    dispute the remaining financial demand in its entirety. It exceeds
    any ethical threshold and should be fully waived due to Iwoca’s
    breach of FCA rules and deliberate misrepresentation.
    Relief Sought
    I respectfully request that the court:
    Strike out the claim due to procedural impropriety and breach of
    M7QZ0T3X
    FCA rules
    Alternatively, stay proceedings immediately pending resolution of
    the FOS complaint
    Acknowledge that the claim was filed during a protected regulatory
    window and is therefore invalid
    Take no further action until the Financial Ombudsman Service has
    concluded its investigation
    I reserve the right to submit further evidence once the FOS
    reference number is issued.
    Please note: I request that all future correspondence regarding
    this case be sent to my home address, not the business address
    currently listed. I have contacted MCOL to update this.


    Has your opinion been shifted now?
     
    Upvote 0

    fisicx

    Moderator
    Sep 12, 2006
    46,650
    8
    15,354
    Aldershot
    www.aerin.co.uk
    Unfortunately your long and repeating posts aren’t going to get you the answers you seek. Members here do not use Iwoca so will not be interested in your case. Because you are not engaging a lawyer to act on your behalf the likelihood is you will lose. You agreed to the loan. I suspect the terms did cover the current situation and Iwoca will win. All your arguments fall down because this is a business loan that you have not repaid.
     
    Upvote 0

    perfumebrands

    Free Member
    Feb 6, 2026
    49
    4
    Unfortunately your long and repeating posts aren’t going to get you the answers you seek. Members here do not use Iwoca so will not be interested in your case. Because you are not engaging a lawyer to act on your behalf the likelihood is you will lose. You agreed to the loan. I suspect the terms did cover the current situation and Iwoca will win. All your arguments fall down because this is a business loan that you have not repaid.
    I figured out that there are no iwoca users in here. So you are right. I am wasting my time.

    However, I do not consent to the loan agreement despite signing it, because the loan terms were deliberately misleading by design, and I'll do every possible effort to prove it.

    And just to let you know, iwoca has been paid the borrowed money in full + extra, to match exactly the 5.15% that was understood at that time in the contract.

    However, paying a 5900 GBP of INTERESTS in addition to this, is going to be disputed under "Unfair Relationships" law under Section 140A of the Consumer Credit Act 1974, supported by the recent Supreme Court & FDA investigation based on redress scheme (CP25/27) that all of you seem to have no clue about.

    I, and the hundreds of people who reported the same problems with Iwoca, the quiet minority, refuse to be silenced, and we will fight for justice until it prevails.

    Thanks for joining the conversation.
     
    Upvote 0

    perfumebrands

    Free Member
    Feb 6, 2026
    49
    4
    It’s a business loan! The CCA doesn’t apply!
    "You are confusing 'Regulated Agreements' with 'Unfair Relationships.' While a business loan might not be a 'Regulated Agreement' under the CCA, Sections 140A-C (The Unfair Relationship test) apply to any credit agreement involving an individual or a surety (guarantor).

    The Supreme Court in Johnson v FirstRand [2025] and the Court of Appeal in Beckingham v Buildfinance have both confirmed that the court's power to intervene in 'unfair' business-purpose loans is broad. The 'Business' label isn't a get-out-of-jail-free card for lenders who use predatory structures."
     
    Upvote 0
    Before I move on, my 2 pieces of advice would be

    1. Stop trying to be a lawyer, because their professionals will pick you to pieces in no time

    2. Prepare for your hearing with clear goals and a straight proposition

    I strongly suspect that your style of communication has exacerbated this problem.

    Facts/evidence/proposal
     
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