Best Postage Solutions For Small E-Commerce Store Selling UK & Overseas

Discussion in 'Ecommerce Forum' started by moorland72, May 5, 2015.

  1. Mistahclarke

    Mistahclarke UKBF Contributor Free Member

    Posts: 32 Likes: 3
    Just checked as we currently only do International tracked. That bothers me as well as if they claim to have not received the item then that's the item and delivery charge lost.
     
    Posted: Aug 10, 2016 By: Mistahclarke Member since: Aug 10, 2016
    #61
  2. japancool

    japancool UKBF Big Shot Full Member

    Posts: 3,406 Likes: 648
    Pretty all the couriers will only compensate at cost, not retail.
     
    Posted: Aug 10, 2016 By: japancool Member since: Jul 11, 2013
    #62
  3. japancool

    japancool UKBF Big Shot Full Member

    Posts: 3,406 Likes: 648
    Depends on the weight of your parcels.
     
    Posted: Aug 10, 2016 By: japancool Member since: Jul 11, 2013
    #63
  4. Mistahclarke

    Mistahclarke UKBF Contributor Free Member

    Posts: 32 Likes: 3
    Yeah, but as a small business I'd much rather they weren't lost in the first place! It's not just the lost money, but the potential lost customer.
     
    Posted: Aug 10, 2016 By: Mistahclarke Member since: Aug 10, 2016
    #64
  5. Mistahclarke

    Mistahclarke UKBF Contributor Free Member

    Posts: 32 Likes: 3
    Clothes, so not particularly heavy. As a consumer I'd not want to pay £15.
     
    Posted: Aug 10, 2016 By: Mistahclarke Member since: Aug 10, 2016
    #65
  6. japancool

    japancool UKBF Big Shot Full Member

    Posts: 3,406 Likes: 648
    We'd all rather that was the case, but the point is that when it does go wrong, replacement value is about the best you can hope for.
     
    Posted: Aug 10, 2016 By: japancool Member since: Jul 11, 2013
    #66
  7. japancool

    japancool UKBF Big Shot Full Member

    Posts: 3,406 Likes: 648
    @KevinRockett
     
    Posted: Aug 10, 2016 By: japancool Member since: Jul 11, 2013
    #67
  8. Mistahclarke

    Mistahclarke UKBF Contributor Free Member

    Posts: 32 Likes: 3
    I can understand that from a fraud perspective, I would just like a tracked and signed for service I guess. Is it too much to ask for? It's the same postman, I just want to know where the package is and who it was given too.
     
    Posted: Aug 10, 2016 By: Mistahclarke Member since: Aug 10, 2016
    #68
  9. RedOnion

    RedOnion UKBF Regular Full Member - Verified Business

    Posts: 191 Likes: 30
    If you want tracked and signed in the UK, you can use guaranteed next day delivery, that provides both.
     
    Posted: Aug 10, 2016 By: RedOnion Member since: Jan 3, 2014
    #69
  10. Karl Ciz

    Karl Ciz UKBF Newcomer Free Member

    Posts: 6 Likes: 0
    Royal Mail's Click and Drop is the easiest solution by far - it was written by those good people at StoreFeeder and is ideal for ALL shapes of small business. If you want added stock control and listing tools then StoreFeeder is the logical upgrade but if it's just label print and order processing then Click & Drop is ideal
     
    Posted: Aug 11, 2016 By: Karl Ciz Member since: Jul 9, 2015
    #70
  11. FuturePro

    FuturePro UKBF Contributor Full Member

    Posts: 63 Likes: 3
    We provide Tracked Mail to all International countries. Our customers have a spend of over £200 per week on International mail and can save on average 22%.

    Future Pro Mail : Percentage Savings
    USA 36%
    Germany 51%
    France 20%
    Netherlands 22
    Australia & NZ 7
    Canada 18
    Spain 20
    Ireland 17
    Italy 17
    Belgium 21
    Austria 21
    Switzerland 18
    Average Saving 22% on Tracked Mail
     
    Posted: Aug 16, 2016 By: FuturePro Member since: Feb 22, 2014
    #71
  12. japancool

    japancool UKBF Big Shot Full Member

    Posts: 3,406 Likes: 648
    Percentage savings compared to what though?

    For example, for a 2kg parcel to Germany measuring 45x35x15, I pay around £12 with DPD. Obviously RM is much more expensive so a saving of 51% over them isn't as good as it might sound.
     
    Posted: Aug 16, 2016 By: japancool Member since: Jul 11, 2013
    #72
  13. FuturePro

    FuturePro UKBF Contributor Full Member

    Posts: 63 Likes: 3
    Our savings are against RM OBA accounts for tracked mail.

    Regarding your parcel 45x35x15 Tracked & Signed For Germany
    Our rate to 2Kg £6.49
    to 3Kg £7.49.

    Germany Tracked
    250g £3.99
    500g £4.49
    750g £4.99
    1kg £5.49
    1.5kg £5.99
    2kg £6.49
    3kg £7.49
     
    Posted: Aug 16, 2016 By: FuturePro Member since: Feb 22, 2014
    #73
  14. japancool

    japancool UKBF Big Shot Full Member

    Posts: 3,406 Likes: 648
    Sounds good.
     
    Posted: Aug 16, 2016 By: japancool Member since: Jul 11, 2013
    #74
  15. Sparetoolparts

    Sparetoolparts UKBF Regular Full Member

    Posts: 287 Likes: 27
    I have to agree with Drop & Go Royal Mail, we send approx 100-150 parcels a week, with this service. Simply top up your card and leave off parcels (just keep it well topped up)

    My local post office also has now removed the paper part of drop & go (a manifest with address and how I want it sent) If I want a parcel signed for I simply mark the address with a star and they know to send 2nd class Signed For. Another great trick that I've picked up is, because the post office is in a shop, I can leave down my bags even after closing.

    This suits us great, it means we can work until closing then on way home the parcels can be left in the shop for the post office staff next morning. Obviously you need to have a post office near by and in a shop and build a good relationship with them.

    The staff in the post office call me up when a large parcel is costing over £15-20 to send just to make sure I still want it shipped at that price. Now that's customer service!
     
    Posted: Aug 17, 2016 By: Sparetoolparts Member since: Oct 26, 2015
    #75
  16. cracklepop

    cracklepop UKBF Contributor Free Member

    Posts: 35 Likes: 2
    Wow, looks like really great rates. Tracking is a massive bonus
     
    Posted: Aug 17, 2016 By: cracklepop Member since: Aug 17, 2016
    #76
  17. Ekim Saribardak

    Ekim Saribardak UKBF Contributor Free Member

    Posts: 34 Likes: 5
    I would recommend using Royal Mail, their service is cheap and also reliable.
     
    Posted: Sep 4, 2016 By: Ekim Saribardak Member since: Sep 4, 2016
    #77
  18. KevinRockett

    KevinRockett UKBF Regular Full Member

    Posts: 116 Likes: 9
    Ekim - When it comes to a tracked service RM are not cheap at all. As Mark has illustrated here with the FuturePro tracked rates to Germany being 1/2 the price of RM tracked.

    Over at eTail-USA the savings over RM for tracked to USA are also 50% or more.

    The etail-USA tracked rate to USA for a 200g parcel is £2.99 versus £6.55 for the RM equivalent tracked service - quite a big difference, particulary when judged over 100's of tracked parcels per week.

    They are even doing a summer special offer at the moment at £1.99 for a 200g parcel - fully tracked to USA via UPS/USPS.

    I am not knocking RM - service is indeed reliable - as you say but cheap - no - not for tracked on light/small parcels. Kevin
     
    Posted: Sep 5, 2016 By: KevinRockett Member since: Jul 7, 2013
    #78
  19. Karol Balicki

    Karol Balicki UKBF Contributor Free Member

    Posts: 32 Likes: 1
    We are using Parcel2go and RM is still offer good value for money.
     
    Posted: Sep 5, 2016 By: Karol Balicki Member since: Mar 11, 2016
    #79
  20. Cococarb

    Cococarb UKBF Newcomer Free Member

    Posts: 21 Likes: 1
    You'll try every other solutions and in the end settle for Royal mail.

    Hermes - Very slow during Nov - Dec, Unattended parcel "safe place"

    Fedex, UPS - Good if you get £4.7 or less per parcel
     
    Posted: Sep 14, 2016 By: Cococarb Member since: Jul 12, 2016
    #80