Best Postage Solutions For Small E-Commerce Store Selling UK & Overseas

Discussion in 'Ecommerce Forum' started by moorland72, May 5, 2015.

  1. moorland72

    moorland72 UKBF Newcomer Free Member

    23 1
    We have set up a small e-commerce site and are looking for the best postage solutions.

    All the packages are 25x20x15cm and under 1kg.

    We are mostly posting to the uk but also europe & usa.

    Currently we use myhermes but they are too slow and don't do international.

    Does anyone have any good recommendations? and prices for these services...

    I have registered with ups but they quoted me £89 to ship to us, which is crazy of course.
    Posted: May 5, 2015 By: moorland72 Member since: Jul 15, 2014
  2. alanc

    alanc UKBF Enthusiast Free Member

    848 178
    What's wrong with Royal Mail? They are the cheapest.
    Posted: May 8, 2015 By: alanc Member since: Oct 28, 2009
  3. moorland72

    moorland72 UKBF Newcomer Free Member

    23 1
    nothing is wrong we use them now, however taking 40 parcels to the post office in one go is a pain so wondered if there was a better solution?
    Posted: May 8, 2015 By: moorland72 Member since: Jul 15, 2014
  4. alanc

    alanc UKBF Enthusiast Free Member

    848 178
    Ask RM about a PPI account and then pay for a daily collection (about £900/year).
    Posted: May 8, 2015 By: alanc Member since: Oct 28, 2009
    • Thanks Thanks x 2
    • Useful Useful x 1
    • List
  5. RedOnion

    RedOnion UKBF Regular Full Member - Verified Business

    195 34
    If your RM postage is over £15K a year then there is no charge for collection.
    Posted: May 8, 2015 By: RedOnion Member since: Jan 3, 2014
  6. DmitryN

    DmitryN UKBF Newcomer Free Member

    1 0
    If you plan to ship to Russia and CIS, please let me know. My company has the widest domestic network in Russia and CIS.
    Posted: May 9, 2015 By: DmitryN Member since: May 9, 2015
  7. waynewes

    waynewes UKBF Newcomer Free Member

    23 6
    Don't go direct to companies like DHL or Fedex at this stage, use companies like inter parcel, parcel monkey, wedelivertheworld etc etc. they will give you prices like £10-£20 per parcel for international. For your UK stuff the best service depends on what you want. The cheapest signed for service I think does end up being MyHermes but if you don't need signed for the try a Royal Mail PPI or if you don't meet that level then try a franking machine. One thing I would say about franking though is they are not flexible and you can get stuck in a long contract. If you are growing the business fast then I would probably avoid franking altogether as it is only a couple of pence cheaper per item against the stamp price but more expensive than PPI.
    Posted: May 10, 2015 By: waynewes Member since: Aug 18, 2010
  8. SamStones

    SamStones UKBF Enthusiast Free Member

    1,053 134
    What's the value of the items?
    How many are you sending per week?
    How quickly do you need them to get there?
    Posted: May 11, 2015 By: SamStones Member since: Mar 1, 2010
  9. bharris

    bharris UKBF Regular Free Member

    543 82
    As above avoid franking if you can, its a complete rip-off once you pay for the labels, ink, top-up credit etc.. it costs more than going to the post office and your stuck in a contract.

    I would go for RM with a OBA, The collection charge is the biggest downside and i struggle to see how they justify it as in most cases they drive past every property picking up from postboxes and post offices every night so why charge????? check in your costings the chages as that can be a lot of free postage with another provider. If you do spend more than £15k then its no problem.
    Posted: May 12, 2015 By: bharris Member since: Dec 30, 2014
  10. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    575 59
    We`ve got a franking machine and it saves us loads over the cost of stamps. I agree you have to be careful where you buy the ink and labels there`s a big difference in price and FP mailing charge a totally rip off price for the card required to reprogramme our MyMail franking machine with the new rates. But we get round that by just using the Miscellaneous option, though it`s only practical for us to do this because we put a relatively small number of higher value franks through our machine.
    We get RM in every day and this current year it`s £787 + VAT. To be frank (pun intended....) it`s possibly not economic for the relatively small number of things we send RM but going to the Post Office would take too long, remember, even sending one employee who takes 20 minutes at £8 an hour would cost more than getting RM in ! And it`d take longer than 20min if they had to queue to get stuff signed for.
    Posted: May 12, 2015 By: Justin Smith Member since: Jun 6, 2012
  11. BenPB

    BenPB UKBF Newcomer Free Member

    2 1
    Stick to what waynewes said, came across this post and signed up. We deal with customers around the globe that have been stung by going direct to carriers due to not doing their homework.

    Do NOT just stick with one carrier and integrate with them, if their network goes down or they decide to hike their prices up you will find it hard to negotiate prices, they know you don't want to waste time and money integrating with another carrier. This is why parcel brokers are your best bet, also most of the good sites will let you negotiate special rates if you're putting enough through them.
    Posted: May 14, 2015 By: BenPB Member since: May 14, 2015
  12. moorland72

    moorland72 UKBF Newcomer Free Member

    23 1
    thanks we are currently sending out around 15-20 identical parcels each day

    they are a small parcel which we send 2nd class at £2.80 all uk based.

    we are looking to move to selling around 40-60 parcels per day in few months so looking at best options to help with this..

    ie so we

    * don't have to go to the post office with 60 parcels
    * get discount on the postage
    * ideally get the parcels picked up - however how do we "stamp" the parcels before hand..

    Posted: Jun 6, 2015 By: moorland72 Member since: Jul 15, 2014
  13. JMRidley

    JMRidley UKBF Regular Full Member

    437 129
    A Royal Mail OBA account sounds perfect for you. We use this and we print out the OBA labels for 24 or 48 hour delivery on our printer (we just use standard 8 x 3 avery labels to print the labels on) and stick them on our parcels, calculate total weight of the parcels divided by number of parcels, fill out the OBA form online which is very simple, put the parcels in a mailing bag with a copy of the form and then drop off at the post office - we don't need to wait in line as our post office has a counter for dropping off mailing bags. We could have parcels collected but as we live close to the post office it's not worth the additional cost for us. You should get a discounted postage rate if you have over 1,000 parcels a year.
    Posted: Jun 6, 2015 By: JMRidley Member since: Nov 12, 2010
  14. moorland72

    moorland72 UKBF Newcomer Free Member

    23 1
    thanks for the info, we looked at the online account but was unsure how we would pay and sort the postage labels... will look into it again. and yes being able to simply drop the parcels off at the post office would save us a lot of time money! thanks!
    Posted: Jun 6, 2015 By: moorland72 Member since: Jul 15, 2014
  15. Chris34

    Chris34 UKBF Regular Free Member

    522 143
    You print the labels yourself via your own pc. You then weigh all sacks of parcels you are sending out, divide the total weight of all the parcels you are sending by the amount of parcels you are sending to give you an average weight and then you input those details into your online Royal Mail account. Once you have uploaded the details you print off a receipt and attach the receipt to the mail sacks. You can drop the sacks off at a post office or your local sorting office. Basically you have already booked the parcels in the system and all you are doing is physically putting the parcels in the system, even the van drivers will take them if you can catch them. Then at the end of each month Royal Mail send you an invoice for payment for the months parcels / letters you have sent.

    It's super simple and is exactly what you need. You can book a number of different services via your online account. The labels you attach to the parcels will depend on the service you are using.

    Posted: Jun 6, 2015 By: Chris34 Member since: Feb 3, 2009
  16. moorland72

    moorland72 UKBF Newcomer Free Member

    23 1
    ah that sounds good. all our parcels are exactly the same weight and size so be easy to work out. i have requested access so will look in to this when approved. many thanks!
    Posted: Jun 6, 2015 By: moorland72 Member since: Jul 15, 2014
  17. UKBF Contributor Full Member

    85 2
    We use UPS
    Posted: Jun 8, 2015 By: Member since: May 28, 2015
  18. GuyMor

    GuyMor UKBF Contributor Free Member

    96 5

    Our problem is similar. We use RM at the moment, but struggle to find reasonable tracked overseas prices. Our average purchase value is £60, and customers don't want to pay £15 (or even £10 if we absorb some).

    Any advice?

    we send 25 parcels/week. Only around 5-7 go overseas
    Posted: Mar 23, 2016 By: GuyMor Member since: Mar 23, 2016
  19. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    575 59
    In our experience there is no cheap way to send parcels overseas, I`d be interested to hear if you find that pot of gold at the end of the rainbow ! We use either P4D (the parcels agent) or RM International Signed For, which ever is the cheapest for that particular order. The signed for element of the latter is usually significant (about £5) so we sometimes give the customer the option of a non signed for delivery but at their risk. If it`s a relatively low value item they often take that option, and the orders have always got there.
    That said, if the parcel is any significant size (or a multiple item order) we can`t even find a cheap way to send stuff to Northern Ireland or NW Scotland !
    Last edited: Mar 23, 2016
    Posted: Mar 23, 2016 By: Justin Smith Member since: Jun 6, 2012
  20. Justin Smith

    Justin Smith UKBF Enthusiast Full Member

    575 59
    Posted: Mar 23, 2016 By: Justin Smith Member since: Jun 6, 2012