Barclays Business - disappointing tech

[Jim Collins]

Just for anyone dealing with Barclays.

I went to download a statement to prepare for year end accounts. Only statements available since August 25. If you want an "interim" statement, request it and we will generate something for you tomorrow.

For an online service, I have to wait 24hrs to generate a statement.

Which planet are these people from?

 

[UK Contractor Accountant]

Just for anyone dealing with Barclays.

I went to download a statement to prepare for year end accounts. Only statements available since August 25. If you want an "interim" statement, request it and we will generate something for you tomorrow.

For an online service, I have to wait 24hrs to generate a statement.

Which planet are these people from?

Cant you just flag data range you need and export transactions as a CSV or Excel file?

 

[Jim Collins]

That is a good call and what I had to. Was hoping for statements which for me can't be that hard for these guys to fulfil.

 

[MyAccountantOnline]

Just for anyone dealing with Barclays.

I went to download a statement to prepare for year end accounts. Only statements available since August 25. If you want an "interim" statement, request it and we will generate something for you tomorrow.

For an online service, I have to wait 24hrs to generate a statement.

Which planet are these people from?

It doesn't help now, and really shouldnt be necessary, but going forward it's probably wise to download and save them each month.

I cant believe TSB business banking doesn't even have an option to download PDF statements - they are all posted!!

 

[EnterprisePro]

That is a good call and what I had to. Was hoping for statements which for me can't be that hard for these guys to fulfil.

Assuming you're after the PDF invoices, have you tried the mobile app? I've often seen the PDF editions going back quite far.