NEVER, EVER, USE PAYMENT-SENSE !!! Speaking as a business owner who has used their services for the past few years, I can tell you from experience, that their business model is short sighted, and in my opinion, dishonest. They conned us into a 5 year contract on the rental of their machine. After we had written to cancel our contract and instructed them to take no further funds from our accounts they then went forward and withdrew funds (that my bank returned). While you are using their services they are helpful and responsive but try questioning the rates they charge, or cancelling your contract and you will be met with the most dis-jointed, arrogant, pig-headed response possible. We agreed to use THEIR services for 12 months. Within the contract they hid the fact that the rental of the machine was a 5 year contract, with ANOTHER company. What sensible human being would agree a contract with a service provider for 12 months , and at the same time agree to be tied to them, by default, by agreeing to an additional 5 year contract with a 3rd party? As they have explained above, when you try to move "you can legally cancel your contract with FDGL by giving them notice and paying the restocking fee which is £ 190 plus VAT." What they failed to mention is that they will also try to make you pay for the rental and services provided for the duration of your contract. My advice is to stay well away from them, especially if you are a small business who does not have a dedicated legal team, because sooner or later, your going to need a solicitor if you ever try to terminate your contract early.