0800 Number for my Business

[Merchant UK]

Wow, i couldn't believe how cheap it was, I've just signed up for a 0800 freephone number to go direct to my mobile

this is what i'm paying, i can't find cheaper anywhere

all i'm paying for is £5.95 for diverting to my mobile each month with 500 minutes inclusive calls even if i get one extra sale a month, its more than paid for itself. Highly recommended


the company is https://www.commsready.co.uk/numbers/0800-numbers

what a fantastic deal

 

[chris.quinn89]

Are you sure the 500 included minutes also applies to redirecting to mobiles?

 

[bargainmania]

Connection fee
£4.95

Line rental per month
£6.95

Inclusive minutes
500

Pence per minute
You pay 3p

Calls to mobiles will be charged at 10ppm with the exception of '3' where calls will be charged at 19ppm.


Not that good a deal at all.. unless i missed something

Alistair

 

[Merchant UK]

Connection fee
£4.95

Line rental per month
£6.95

Inclusive minutes
500

Pence per minute
You pay 3p

Calls to mobiles will be charged at 10ppm with the exception of '3' where calls will be charged at 19ppm.


Not that good a deal at all.. unless i missed something

Alistair

I thought that was good, i doublt i'd get more than 500 minutes worth of calls, before the 10p per minute clicks in

 

[chris.quinn89]

Are you sure you can redirect to a mobile with the inclusive mins?

I am currently using smart numbers. I paid £4.95 for set up plus £9.95 a month line rental then calls are 12ppm.

 

[bargainmania]

Ok but according to there terms,, the 500 minutes is not included to mobile phone diverting?? so you will be paying that from the start straight away.
Plus you are tied to a 12 month contract..

I could have got you a much better deal than that.

Alistair

 

[chris.quinn89]

Bargainmania can you tell me what sort of deal you can offer?

 

[bargainmania]

Pm me how many minutes a month your using mate and i will give you a figure.
Only thing would be, you would need a new 0800 number but there is no contract.. Its basically payg so no line rental etc.
Even say in open forum if you want

Alistair

 

[chris.quinn89]

I currently have a London number can you provide these?

Would need about 200 minutes.

Is there anyway of setting it up so that when I call a customer my landline London number shows up?

 

[bargainmania]

You want a london number? I thought you meant freephone lol..
Can do you a london number that upto 200 mins diverted to mobile
£30pm if you want a memorable number then thats bout £20 - £30 on top

Can set it up as unknown number but trunk number showing 01 number
a lot more difficult

Alistair

 

[chris.quinn89]

Not much of a saving there, will give it a miss but thanks for the quote.

 

[I Love Spreadsheets]

On a different note it is worth monitoring the number of calls you get.

I had an 0800 number and calls dropped! For B2C they work great but it doesnt always work for B2B. Most business customers will call from mobiles which not only means the calls are not free, but the caller will often be forced to redial. As a result B2B clients tend to avoid 0800 numbers. There is also issues about not giving any clues to geographic location.

That is based on the small volume of calls my business receives - I switched to 0800 and the calls dropped, I switched back and they went up again.

Its just a case of measuring and monitoring to see how it impacts your business

 

[bargainmania]

np mate, saving of 25% near enough, cant go wrong there lol..
The only other option is go for the next phase of memorable numbers
and pay just 13ppm with no other charges.

Alistair

 

[chris.quinn89]

The only other option is go for the next phase of memorable numbers
and pay just 13ppm with no other charges.

Alistair

No setup and no monthly right fee right? That may be of interest.

Where abouts in Belfast are you?

 

[bargainmania]

no set-up or monthly fee, but a 1 off charge for the memorable number itself.
Am in east belfast if you were to want any of our design packages,, there would not
even be a charge for the number

Alistair

 

[chris.quinn89]

What is the cost of the one off charge for the number?

Also what is the difference between a setup fee and a one off charge for the number?

 

[fisicx]

Like spreadsheets says, an 0800 number or any other 08 number is a bit of a killer for any business these days. Mobile users just won't call and for b2b a local number is far more effective.

 

[bargainmania]

Set-up fee is for setting up the connection.
One off charge depends on how memorable the number.
Anywhere from £35-£200

Alistair

 

[chris.quinn89]

Like spreadsheets says, an 0800 number or any other 08 number is a bit of a killer for any business these days. Mobile users just won't call and for b2b a local number is far more effective.

Exactly the reason why I have a "premium" London number.

I personally hate calling 08 anything, you know that it isn't going to be answered by a human and that you are going to have to go through a hundred different menus.

The whole 0800 vs local landline was discussed a couple of months ago I think.

 

[chris.quinn89]

Set-up fee is for setting up the connection.
One off charge depends on how memorable the number.
Anywhere from £35-£200

Alistair

So intial cost of about £50 and then 13ppm.

Are there any conditions as to how many minutes you must use each month?

 

[bargainmania]

Like spreadsheets says, an 0800 number or any other 08 number is a bit of a killer for any business these days. Mobile users just won't call and for b2b a local number is far more effective.

btw as from next May 08 numbers will be free from mobile

Alistair

 

[bargainmania]

So intial cost of about £50 and then 13ppm.

Are there any conditions as to how many minutes you must use each month?

No conditions but it is prepay.. and minutes do not roll over
But can top-up by as little as £5 at any time of the month.
and no contract tie-ins

Alistair

 

[cjd]

I currently have a London number can you provide these?

Would need about 200 minutes.

Is there anyway of setting it up so that when I call a customer my landline London number shows up?

020 numbers are £2 per month with us.
Calls diverted to landlines 1p per minute, to mobiles 10p. Various packages available. To display the London number instead of the calling number you need to use a function called Line Presentation.

Info here:

http://www.voipfone.co.uk/Call_Forwarding_And_Divert.php

 

[chris.quinn89]

Is this a voip line?

 

[cjd]

Is this a voip line?

Not if the number is just used to divert to a landline or mobile - the call is switched in the network.

If you wanted to answer the calls on a VoIP phone or make calls using the number, it would be what you think of as VoIP. (Although quite different to Skype)

 

[chris.quinn89]

Thanks for the reply, no I defiantly don't want voip.

I want a 020 number diverted to a mobile phone abroad. I then want to be able to call the customer and have my 020 number show up. Is this possible?

 

[cjd]

I want a 020 number diverted to a mobile phone abroad. I then want to be able to call the customer and have my 020 number show up. Is this possible?

the cost to call foreign mobile number will depend on the country - use the call cost calculator on the prices page to find out how much.

To actually call the customer and for the customer to see your new number, you're going to have to use VoIP to make the call. (Or find a telco that will allow you to spoof the number.)

 

[cjd]

you can explain better?

Which bit?

 

[fisicx]

btw as from next May 08 numbers will be free from mobile

Alistair

All 08 numbers? In any case that's nearly a year away, just think how much business you may have lost in that period. And consider as well that it will take a long time for people to realise that the call will be free from a mobile. At the moment I really can't think of a single advantage of an 08 number over a local number.

 

[leonchambers50]

All 08 numbers? In any case that's nearly a year away, just think how much business you may have lost in that period. And consider as well that it will take a long time for people to realise that the call will be free from a mobile. At the moment I really can't think of a single advantage of an 08 number over a local number.

Yes, but think about that in a year the customers will get familiar with this 08 number and you can use both local number for London and a 08 number.

 

[KateCB]

I got an 03 number - included within mobile call packages, charged at standard rate for landline callers - I pay £9.99 a month, get 700 minutes for that which is more than enough; don't have a divert to mobile as we have no need of it, but it is definately worth it - the number itself cost me £49 and as the majority of our callers use mobiles, they are happy not to call our old 0845 number - windsor telecom.

 

[fisicx]

Yes but the perception is that an 03 number is a premium number - I bet you are still losing custom because of that.

Because of the inclusive packages on mobiles there isn't any reason to have an 03 or an 08 number any more. People trust a local number, its' not anonymous, it's easily traceable and its free to call. It's all about perception.

 

[KateCB]

No I disagree, the 03 numbers are known and advertised widely to be charged at geographic rates AND therefore included in mobile call plans - we have had this for 5 weeks now, the calls have increased, and customers have commented on both the ability to call us as they term it 'free' from their mobiles rather than the old 0845 number, and the memorability of the number i bought.

Many charities and larger companies are moving to the 03 numbers because of this, and the reason for having an 03 or an 08 number is for portability - we moved 2 miles, but had to change our business number as we were on a different exchange and could not keep the old one - when we moved again...guess what, yep we had to change the number again (didn't know about memorable or golden numbers then!) so I bought an 0845 so that we could divert it to anywhere we were - now I have the 03 on the same deal - I could move to Lands End and still have the same number.....

Being an e-commerce company, I don't need a 'local' presence, as many of my customers are at least national or international anyway, very few 'local', but I guess if you are dependent on local custom, then a geographic 'local' number is the way to go!

 

[cjd]

03 numbers are a better choice than 08xx - with the BBC now using them, they're becoming much better known. Pity you gave up your original number though - you didn't need to, you could have transferred it to a VoIP account and moved anywhere.

 

[KateCB]

Didn't give it up, still have it, two of them actually! ..but voip wasn't even considered, I don't think we know enough about how it works for monbile users or us, but....if you care to enlighten it may be worth considering for when 08 numbers are free for mobiles too?
Please, pm me with education on voip - I seriously need to know!

 

[cjd]

Please, pm me with education on voip - I seriously need to know!

There's an intro here:

http://www.voipfone.co.uk/What_Is_Voip.php

Have a quick read of that then give us a call tomorrow - 020 7043 5555 - and one of the support guys will talk you through what it's all about. (they won't try to sell you anything - they're support, not sales.)

C