ecommerce

  1. Z

    At what point do courier losses just become a cost of doing business?

    Hi all, Quick sanity check with other UK sellers. Once you’re shipping at decent volume, lost parcels and “delivered but not received” cases seem unavoidable. Damage, missing items, claims going back and forth with couriers, all that fun stuff. What I’m wondering is this: Do you still chase...
  2. Liam Mon

    Local bookstore owner looking to modernize: Need advice on an AI customer support

    Hello everyone, A bit of background: I run a local bookstore here in my country with shopify. We’ve been doing pretty well locally, and our website gets a very honest amount of monthly visitors. But, I want to take the shop a bit further and modernize it. With the whole "AI wave" happening, it...
  3. O

    Best place to sell profitable single-product skincare store?

    Hey I own a single-product Shopify store (skincare niche, specifically dandruff) that did £58,345 in adjusted net profit in the last tax year. But due to a health issue that limits my focus, I'm looking to sell so I can focus on something else. The problem is I make the product myself at home...
  4. S

    Temu X Shopify

    Hi, Hi, Hi! I was just hoping to get some Temu/Shopify advice please! I see they have there own app but I have found generally a third party app has always worked much better. Doesn't seem much talk online about what people are using to integrate. Thank you!!
  5. teamstryq

    Need advice on Wix vs Shopify for scaling my UK running brand

    Hey everyone, I’d really appreciate some advice from those of you running ecommerce brands in the UK. I currently sell through Wix, and it’s been great for getting started — simple layout, easy design, and decent SEO tools. My website’s (I run a Scottish running-gear brand selling belts and...
  6. kevinle

    What’s a “good” conversion rate for websites in the UK/EU right now?

    There’s no magic number, but here are some rough ranges people are reporting in 2024/25: General website average: around 2.5–3% E-commerce: about 2–2.7% Desktop usually beats mobile, but mobile traffic is higher, so it balances out UK and Northern Europe often see slightly higher conversions...
  7. Ecom Noon

    Looking to interview wholesale merchants

    Hey everyone 👋 I design and build themes for the official Shopify Theme Store, and I’m currently working on a new one made just for wholesalers and B2B merchants. To make sure I’m building something that actually helps, I’d love to hear from a few wholesalers that have their own online stores...
  8. B

    Doing Amazon Wholesale while not living in the UK?

    Hello, I want to start Amazon UK wholesale. The problem is, do I need a prep center? From what I understood from a mentor who won`t answer any more of my questions, you don`t ship the products directly to Amazon; you need to prep them first. How do I do that IF I`m not from the UK? DO I ship...
  9. George Bain

    I built a antiques pricing database (WorthPoint-style) — is it worth anything?

    Hello everyone, A while back, I started building a WorthPoint-style website focused on antiques — with the idea of helping collectors, resellers, and enthusiasts look up historical prices, descriptions, etc. I ended up creating a large database with hundreds of thousands of pages, but never...
  10. ecom1337

    Shopify Cosmetic Store

    Hello Everyone ! I am currently selling cosmetic on Ebay & Amazon . Its very rare that out of 200 Listings 10 Products sell . I only get orders on 1 particular listing on every ebay accounts which is around 200gbp per day . I tried everything good content , ads , revising them but due to...
  11. S

    Tesco Marketplace...

    Just wanted to see how other sellers were getting on with Tesco Marketplace? Was quite a lot of work getting skus listed and aren't seeing anywhere near the sales we see across other marketplaces, perhaps we are missing a trick? Hoping to hear from people who currently sell on Tesco Marketplace...
  12. B

    I have a question regarding suppliers from Ali Baba or Ali Express

    Hello, Say I have a product that I want to sell, I find it at a good price, and I can have a decent profit margin. But the seller says he will give it to me for 1.59£, but they will give it to me at that price only if I buy 20 of them or 100. The problem is I might have 1 sale today, 2-3 sales...
  13. J

    UK Small Ecommerce: Experiences with Chargebacks & Fraud?

    Hi UKBF, I'm researching how small UK ecommerce brands handle rising chargebacks, fraud, and the time involved. If you've dealt with this, I'd appreciate your insights: What strategies/tools worked well? What didn't work? What support/solutions do you wish existed? This is purely for...
  14. Proletariat22

    Ecommerce fulfillment: What is the best/your method for picking, packing and printing off shipping labels in bulk? (E-commerce)

    Running a Shopify store and using OBA Click and drop for about 30 orders a day. Currently packing orders of the same weight together, bulk printing off labels on Royal Mail click & drop and then matching the order number on the label to the orders. Was wondering if there are better ways? And...
  15. K

    General research for our Start-up

    Hi everyone, we are in the early stages of our startup idea and seek your opinions and feedback. The concept is an online storefront for your company branded merch, that only your team has access to. Have your hoodies, t-shirts, mugs, and other goodies, made to order when your team wants them...
  16. Lisa Cummings

    Sole Trader since May 2024

    This is going to sound really stupid, but I cannot remember if I registered as a sole trader or not, would I have received any mail from HMRC? On my online tax account I have my UTR, though I was a self employed courier years ago. I am now an online trader, I remember when I first looked I...
  17. D

    Is it worth my time and effort to become an Amazon seller, dropshipping using BigBuy Company

    Hi All Is it worth me becoming an Amazon seller, dropshipping using the BigBuy Company? I was thinking of doing this just as a side gig. I am working for a company at the moment and I am doing e-commerce for them running an online shop using Shopify, I really enjoy it and thought I could do...
  18. How GPSR Affects Your Etsy Shop: A Guide for UK Small Business Owner

    How GPSR Affects Your Etsy Shop: A Guide for UK Small Business Owner

    If you’re crafting handmade gifts or selling your creations on platforms like Etsy, it’s essential to understand GPSR. So, what exactly are the General Product Safety Regulations? In a nutshell, GPSR is the UK legislation that ensures all products sold to consumers are safe. Whether you’re a...
  19. mailbagman

    Confused About What Postal Packaging To Use?

    Are you at a loss to even know where to start with your postal packaging solutions? Well, you are not alone. There really is so much to take into consideration. What will I need? How much will I need? What will be best for protection for the goods? What is best for the environment? How long...
  20. sunaan242

    What's wrong with this trust pilot rating calculations?

    I recently registered in trustpilot to collect customer reviews for my new business. I recieved my first 2 ratings both 5 stars. But I am dumbfounded to see the total calculations is 3.8?? Can anyone tell what's happening? Thanks in advance.
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