Recent content by AndyP

  1. A

    Interlink Express

    You are incorrect about Interlink using call centres. You deal directly with your local depot in much the same way as with APC, Our local depot has maybe three people in their "call centre" aka depot office. As far as I am aware this is the case whichever depot you deal with.
  2. A

    Will Amazon return my money?

    Forgive me, but this post is on UKBF because.....? Here's a silly thought OP, why not contact Amazon Customer Services, that's why they are there, to service their customer base. If you don't trust them then don't shop with them in the first place. Bottom line is you ordered, assuming you...
  3. A

    What Is The Last Thing You Bought Online?

    For me, it was yesterday, flights to Spain. I like purchases like that :)
  4. A

    Reporting Royal Mail 'Lost Post'

    Possibly a bit of a dumb suggestion but I assume that you all include a returns address on your address label? We don't get many undelivered parcels in the grand scheme of things but of those that we do 95% come back marked as not called for a few weeks later.
  5. A

    Customer wants to cancel before delivery

    Seriously, you need to suck this up and move on. It happens. If you work in ecommerce it's part and parcel of doing business and keeping a good reputation. Yes, it's irritating of course but it's also only 17 quid. The world won't stop turning and if it does then I guess it's fair to say that...
  6. A

    Alternatives to Linnworks

    Honestly, I don't think that you will get better than Linn for the money and we looked at a lot. To get "better" if that is indeed what it is you really need to jump into a totally different price band and I do mean totally. I don't recall the actual figures now as it was a long time ago but I...
  7. A

    Amazon Invoices

    Are you talking about Amazon FBA or Amazon Vendor? If it's FBA (which I suspect) then Amazon only fulfils with a delivery note so if your customer requires a VAT invoice or receipt then it will be down to you to provide it. If you are talking about Vendor then this is entirely down to Amazon...
  8. A

    Multichannel repricing tools

    Take a look at Mean Repricer http://www.meanrepricer.com/
  9. A

    Magento servers....

    Take a look at NuBlue https://www.nublue.co.uk/
  10. A

    Amazon

    Take a look at Mean Repricer http://www.meanrepricer.com/
  11. A

    Negative Review left on eKomi

    I just saw your response. That's all absolutely fine. It really won't impact on customer confidence. It's one neg that has been sensibly explained and the rest are all positive. I know it's frustrating but put it down to experience and move on. No point in taking it personally.
  12. A

    Negative Review left on eKomi

    The bottom line is that customers can leave whatever feedback they like. Leave it for a few hours and then post a reasoned sensible business-like response and move on. The world won't stop turning. I believe I am correct in saying that eKomi does not publish a negative feedback if it's taken to...
  13. A

    Amazon Spain and Italy

    Have you thought about using FBA for .es and .it marketplaces? It resolves the the shipping issue and stops any bad feedback in these marketplaces.
  14. A

    Magento Back-Ordering Functionality: Is It Standard???

    Back order functionality is standard in Magento however having a countdown in the way that you describe is not (to the best of my knowledge) so this would require some developer time to implement. I'm not a dev so I have no idea what sort of work would be required to do this. There may be a plug...
  15. A

    Rangespan

    Thanks for your reply. Sorry, my fault, I didn't make it clear.....I was talking as a supplier rather than as a retailer. However, you make some good points. Cheers
See more
Top Bottom
Community
Articles
Menu