Recent content by AndyOwl

  1. AndyOwl

    Cropping Tool / Programme Needed? Any ideas?

    Also from Techsmith - we've been using SnagIt for many years. Didn't realise Jing existed; I'll have to look into it.
  2. AndyOwl

    Why are BT (and other big companies so bad) ?

    BT are the only company to consistently fail to meet my low expectations. In any survey they would surely be the worst company in the UK for company service. My personal view is the problem is their software - customer service (!) staff on the phone can only be as good as the software they...
  3. AndyOwl

    Telemarketing advice

    We've tried everything! In the end, we came to realise that we just couldn't hack cold-calling - you have to have a thick skin and a HUGE amount of drive to do it for long periods of time. Someone who was a proven expert in this advised me recently that you should make sure that you get at...
  4. AndyOwl

    How do you backup your data?

    For a really quick, inexpensive, low-tech solution, create a new DVD each day or two, and keep copies going back one week, month and year.
  5. AndyOwl

    Will a .co.uk site reduce overseas traffic?

    Google (and other search engines) are moving more and more towards local search. Their ultimate ambition is to offer personalised search results, so that someone hunting for information on training (say) in London will get very different results from someone hunting for training in (say) Peru...
  6. AndyOwl

    Glossop calling!

    Hi Oliver (or Luke?) What do you do, then? Andy
  7. AndyOwl

    Anyone able to help me promote my website on the internet?

    I read "50 ways to make Google love your website". It's full of common sense, implementable ideas (and no, I'm not one of the authors and have absolutely no link to them). However, as everyone else says: SEO is addictive and VERY time-consuming. And "plastic surgery" will be a competitive...
  8. AndyOwl

    What Are Your Favorite Android Apps?

    Totally addicted to "Temple Run", but it runs quicker on the IPhone, I'm afraid!
  9. AndyOwl

    After a Google Maps API Ninja

    Having created some basic Google maps, it's not too difficult - you could do it yourself? This is absolutely not an offer to help, however - I'm not mapping expert! One other possible solution - publish maps from SQL Server. Good luck!
  10. AndyOwl

    What I Don't Understand About Google

    Here are a few suggestions: Site A may have duplicate copies of the same page - only one will ever get considered. Site A may have problems with canonical URLS (eg widgets.co.uk/ is not the same as widgets.co.uk, or for that matter widgets.co.uk/index.htm. Above all, Google seems to value...
  11. AndyOwl

    What's the best business broadband / phone package?

    I'd second previous comment - TalkTalk were dreadful. We use Zen for our home connection - regularly voted best ISP by Which - and Fluidata at work. Fluidata are probably the best company we've ever used, but they won't be cheap.
  12. AndyOwl

    Duplicate Content in S.E.O

    Sites like SEOMOZ highlight your duplicate pages, and strongly recommend you remove them. The way to do SEO is to think - if I were running Google, how would I write my search engine? You can bet that you'd penalise duplicate content, or at least not give anything beyond the first page any...
  13. AndyOwl

    Best Internet resource for learning about PR

    A long time ago we used an Internet-based service: you posted your business situation online, and for £295 they gave you advice. It worked really well, but I've just tried the site and the domain is for sale. However, there may be other similar sites out there. Otherwise, we've tried a...
  14. AndyOwl

    Lacking Motivation, Working Alone

    When we started out we tried everything. At one point we drew bowls of raisins on the wall - whenever you made a sales call, you got to colour in a raisin. To be honest nothing worked (but then, we hated cold-calling). My advice? If you're not looking forward to going to work each day and...
  15. AndyOwl

    Glossop calling!

    I reckon so!