Help SPAM!!

Rachael

Free Member
Jun 6, 2004
518
11
Wales
Right I've just logged into one of my email accounts and there are 330 emails in there ALL from Sunday - seems someone is spamming from my account as there are genuine businesses who've sent autoresponders back. The from address are peoples [email protected]....

I don't have a catch all email and these are mainly responses to mails that have been sent out on my account...!!

Can anyone help...I don't want to be looking like a spammer and i'm confused why this has happend?!
 
Hi Rachael,

What Email program do you use?

Quick rundown of what i THINK might be happening:

When you set up an e-mail account, you can add a "reply address" this shows up as who the e-mail came from on the recipients end. It is not necessarily who sent the e-mail however.

I could send an email from my [email protected] domain name, and just change the reply to address to your email account. If this is happening, you can't really do much, other than inform the ISP of the reply to issue.

If your email server is not secure, people are actually able to send an email from your account as if they were you - and this is what spammers take advantage of to prevent them being caught.

Solutions:
If you use Outlook, open the email, go to View > Message Options, and paste me the Internet Headers in a Private Message.

Then I'll get back to you as to what your issue is :)
 
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i use smartermail. I check them on webmail when I'm not in the office but when i'm in the office I open up outlook and they come through there. Yes all going to the same account
 
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Have you created any "rules" on how to deal with spam in SmarterMail?

Are the email tagged in the subject as spam i.e. SPAM-LOW, SPAM-HIGH etc?
 
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Have a read of my recent post about spam specifically the last paragraph (and tip 7). Once your email address is on a spam list, most spammers do not use their own addresses as the from, reply to, part, they use other unfortunate people's addresses that are on their spam list, to make the email look more authentic with a more authentic from address. There are various cures on the market once you start receiving spam, but this is one of the reasons why prevention is better than cure, i.e. take measures to avoid getting on spam lists in the first place, since most people who are on spam lists and receive spam, are also seen to be senders of spam too.
 
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Well I find it hard that i'd be on any spam lists as I don't send emails from this account.
Stuart, I can't do that info because I deleted all the mails so they wouldn't flood my outlook tomorrow when I get into the office.
 
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Well I find it hard that i'd be on any spam lists as I don't send emails from this account.
As I mentioned in my other post on spam, there are various ways that your email address could be on a spam list even if you don't use it to send any emails:

1. If it is a common address like info@ sales@ - spammers can find out about nearly every domain that has been registered, and they just add the common addresses of these domains to their spam list.

2. If it is a common email domain like btconnect, aol, yahoo, hotmail etc then spammers automatically add common names to these domains (john, fred, rachael and thousands of other first name, number, surname combinations) to create other email addresses they can spam

3. If it is an email address that you use for incoming mail, then you might have mentioned/publicised it on a website in a way that is easy for spam farms to extract email addresses from.

4. If you have divulged your email address to some site when registering for a service, and that site has been compromised or simply sold the email address on

5. If it is an email address that you use for incoming mail and other people have sent you email, then one of those people might have spyware or viruses on their machines which scan outlook data to add email addresses to a spam list (and/or send out spam from the PC without the owner knowing). You might even have spyware or viruses on your PC which have done this, they don't just scan email addresses in outlook you have used to send email, they can scan any mention of email addresses in outlook.

6. Alternatively, you might have a redirect in place, which redirects email sent to one address to your address. If this email address in on spam lists then it will be seen as the sender and receiver of email, but received spam email and bounce backs of sent spam email will eventually end up in your inbox sent to your email address.
 
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Hi Rachel

have a read of this Spam Resource article which may go some way to explain what is going on.

And take a look at our remote anti spam service for small businesses which blocks spam before it reaches your network or server.

Chinazor
 
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Most hosting service provider have SPAM ASSASIN installed on their servers which will prevent spam getting onto your mailbox, it's free :) just ask your host for it.
 
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