Getty Images / Pinsent Masons - Copyright Claim

The Dancer

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Jun 17, 2010
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I am currently in the throws of a Getty Image infringement of copyright claim for the use of an unlicenced image on a website and am being pounded by their UK lawyers, Pinsent Masons, as I know many other people are also. I am being threatened with court action unless I pay almost £3,000 including their £600 of additional costs for the use of a single image. I have consulted a specialist law firm who have quoted a minimum of £2,000 to defend the claim and have pretty much said that they would advise me to pay in full anyway. I have scoured and read many articles and bulletin boards that cover this subject of what was unknown copyright infringement because a third party web company developed the site and used the image and they all seem to say the same thing, pay up. It is scandalous even extortion but it is legal and there is nothing you can do. One thing I do know is that Getty in the UK have NEVER won a case in court. They have won damages against AJ Coles that was settled out of court.

Now in my case, having researched, it is my understanding that although I am an innocent party in this and I was not aware of the copyright infringement, innocence in the eyes of the law is not a defence.

Therefore let's say I admit to damages as I was the owner of the website and therefore I did have the benefit of the image. The question is then not if I am liable for damages, but how much. Getty Images admit that they do not know how long the image was used for or the scope of the image. Therefore they estimate (in other words guess) what the damage should be.

I am not by any means a legal expert but here is some case law:-

In Stovin-Bradford v Volpoint Ltd [1971] Ch 1007 it was stated at 1016 "The defendants took the plaintiffs plan and took it as if they had a licence to use it as they pleased - to take so much of it as suited them and leave out what they did not want. They ought to pay as damages an amount equivalent to the fee which they would have had to pay for a licence".

Copinger at 22-163 states in cases where the right to exploit the Image is by way of licences for royalty payments, "If the infringer uses the right without a licence, the measure of damages is the amount he would have had to pay by way of royalty instead of acting illegally".

And finally,

In General Tire and Rubber Co v Firestone Tyre and Rubber Co [1975] FSR 273 it was said that at 274 "damages should be assessed so as to put the injured party in the position he would have been in if he had not sustained the wrong, and thus the appropriate measure of damages where a patentee exploited a patent by granting licences was the "going rate" for such a licence at the time that infringement commenced" and that this "requires the judge assessing damages to take into account any licences actually granted and the rates of royalty fixed by them, to estimate their relevance and comparability, to apply them so far as he can to the bargain hypothetically to be made between the patentee and the infringer, and to the extent to which they do not provide a figure on which the damage can be measured, to consider any other evidence, according to its relevance and weight, upon which he can fix a rate of royalty which would have been agreed".

Furthermore, Pinsent Masons I believe are the firm behind the website out-law dot com (I cannot post the url as I have not made 15 posts)_

It is on this website that they state they won damages of £2,000 against AJ Coles which I understand was settled out of court. However they also state the following on exactly the same page.

"Courts will usually award as damages the normal commercial fee that would have been paid by a company to license the image in the first place in such cases and award additional damages only where a company can show that the breach of copyright was flagrant."


Pinsent Masons, the law firm behind OUT-LAW.COM, acted for Getty Images in the case.


Here is a definition of flagrant:-

  • flagrant (conspicuously and outrageously bad or reprehensible) "a crying shame"; "an egregious lie"; "flagrant violation of human rights"; "a glaring error"; "gross ineptitude"; "gross injustice"; "rank treachery"
I don't think any of those could be categorised under the umbrella of not knowing that a third party web development company had not used a licenced image and it was removed the instant it became known.

Therefore it would appear that although I do not think at can be disputed that in these unfortunate situations, damages are claimable by Getty Images, it is my non-legally trained opinion that the damages are limited to what it would have cost to purchase the licence in the first place and not the extortionate amount that Getty Images and Pinsent Masons try to scare and bully people into paying.

I am convinced they are playing a numbers game that will scare enough people into simply paying what they ask for through fear, and make the whole process worthwhile for them.

I would welcome thoughts on this.
 
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sarah844

Free Member
Mar 14, 2009
200
37
closing the company down might be cheaper? They can only chase your company and not you as an individual then. Then start under a new company name. Loads do it and seem to get away with it, albeit for many different reasons and some far worse. at least yours is genuine.
 
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I have been involved in this long running saga (not involved as I buy all my images from getty oddly enough) in the US initially and then in the UK when getty and Corbiss crossed the pond to get more money.

you are correct in saying that JA coles settled the case, it also cost them a lot more than £2000 as that was just the payemnt for the images, they also had to pay legal costs to getty and i believe it ran to £19000!

In the coles case, it was slightly different and there was a reason they went for them, but unfortunately as with the FSB website (which I am sure you have visited if you have researched) I have no intention of posting it on an open forum. PM me if you want though.

Do you have professional indemnity insurance by any chance? do you have any business insurance that can take this up on your behalf? You might well have some without realizing, so check your policies.
 
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Astaroth

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Aug 24, 2005
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Ignorance rather than innocence is no excuse in the eyes of the law.

If you used an offshore design company and they have subsequently disappeared then it sounds like you have learned an expensive lesson.

Ultimately you are going to end up having to pay and so it is now a case of cost limitation rather than avoidance. £600 for the use of the image is not terribly expensive, though it would help if you knew if it was a royalty free image or rights managed could give you a clearer idea.
 
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There are clauses that can be used as a defence, and these are well documented elsewhere on the web. it runs along the lines of under UK law you can not be held responsible of copyright breach, if you had no reason to believe that copyright existed.

We have also agreed that if you used a 3rd party, and IF you covered due dilligence as in you have it in writing that all images and materials used are copyright free or that the designer has purchased or owns the rights and that said rights are transferrable, then you would have a valid defence in law.

the downside is that if you lose you get to pay the other sides legal costs as well as your own, and, seeing as IP cases are exclusively heard in the high court, it will not be cheap (circa £20k).

I have sent a Pm to you as powder must be kept dry in cases like this.
 
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If I remember correctly They use automated software to crawl the web looking for images being used without copyright permission and send out letters demanding money. I only found out when a couple of people I know got sent the same letters asking for £3k. All of them just ignored the letter, removed the image from their websites and have not heard anything since. This was aprox a year or so ago.
 
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If I remember correctly They use automated software to crawl the web looking for images being used without copyright permission and send out letters demanding money. I only found out when a couple of people I know got sent the same letters asking for £3k. All of them just ignored the letter, removed the image from their websites and have not heard anything since. This was aprox a year or so ago.

They use Picscout an israeli company who can detect images, even if they have been altered doctored, cropped etc. This is what forms part of the costs, they illegally unilaterally add costs and damages which they are not entitled to do in the UK.

As for ignoring the letters and nothing happening, no chance, some of these cases go back over 5 years, with 2 yr gaps between letters, the second being a solicitors claim with solicitors costs added.
 
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Astaroth

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Aug 24, 2005
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they illegally unilaterally add costs and damages which they are not entitled to do in the UK.
It would not be "illegal" for them to add costs, out of court they can get what ever the other party is willing to pay but in court then they are governed by the level/ track of the court as to what can be included.
 
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They use Picscout an israeli company who can detect images, even if they have been altered doctored, cropped etc.

As for ignoring the letters and nothing happening, no chance, some of these cases go back over 5 years, with 2 yr gaps between letters, the second being a solicitors claim with solicitors costs added.

Yeah thats the company. I'm not saying ignore it and nothing will happen, just relaying the experience of people I know. Its only been a year and nothing has happened to them so far but time will tell.

Are you serious here? how in Gods name did you miss this http://en.wikipedia.org/wiki/Digital_Economy_Act_2010 ?

I didn't miss it I just don't think it solves the problem.

My personal feeling is that industries that have to rely on copyright to make a profit are going to have to evolve and find other ways to make money.

There are too many industries that rely on doing some work and getting paid for it for the rest of their days because of copyright. Photographers are going to have to find people that want to pay them to take photographs and musicians are going to have to go out and play music rather than earning a living off that one good song they released 10 years ago.
 
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That's what they do and have a dedicated team on it 7 days a week. Just ignore them.

The above is dangerous advice in my opinion.

The following is what I have written in response to the same post on another thread:

In general, all images are copyright whether they have been obtained from Google Images or a free CD or any other source and to assume otherwise is naive in my opinion.

The only exceptions are where for example copyright has expired due to the age of the image (but note that a new photograph of an old image creates a new copyright in that photograph), or the image was created in a foreign country in circumstances where no copyright exists in the UK, or a Creative Commons or other licence exists which allows the necessary copying.

Moreover, ignorance is generally no excuse for infringement, but it may affect the remedy which the courts will grant.

However, whilst a copyright owner is not entitled to damages in respect of infringement if you can show that at the time you did not know and had no reason to believe that copyright existed or that you were infringing this does not affect the copyright owner's right to an injunction to prevent further infringement or an account of profits or delivery up or destruction of any infringing material.

Nevertheless, an injunction might not be granted against an innocent infringer who makes it clear, once he is aware, that he does not intend to continue infringing and the court may refuse to order an account of profits.

To show that you are an innocent infringer requires evidence, not mere ignorance - to say simply that you found it on the Internet or a free cd or that someone gave it to you is not enough.

If for example a web designer used an image in creating your website and had assured you that he had obtained any necessary copyright licences and you had believable written evidence of this, then you might qualify as an innocent infringer.

If in that case you are accused of infringement, the correct course initially in my view would be to (a) provide that evidence to the copyright owner or their solicitors together with full details of the web designer or other person responsible, and (b) show that you have removed the image, destroyed all copies of it, and do not intend to use it again without a valid licence, and (c) offer a reasonable amount in compensation for the licence fee you would have been required to pay.

(Of course, one would want to have terms and conditions applicable to any supplier that included a warranty against the supply of any infringing material and an undertaking to indemnify you against any loss or damage for any breach of such warranty.)

If despite the foregoing the copyright owner or their solicitors refuses to accept (a), (b) and (c) as settling the matter, then it is a question of course of being prepared to stick to your guns or not. Employing a professional firm of lawyers experienced in such matters might then be of assistance.

I hope this is helpful.
 
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therapist

Free Member
Jul 12, 2010
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I am currently in the throws of a Getty Image infringement of copyright claim for the use of an unlicenced image on a website and am being pounded by their UK lawyers, Pinsent Masons, as I know many other people are also.

I would welcome thoughts on this.


Hello Dancer
I know of a few people in the same situation as you, me being one of them.
1) One person i know first got a letter 29 months ago. Yes 29. They hounded them for about 4 months, it all went quiet and then 7 months ago they got a letter from Getty again. The letters have escalated to Pinset Masons - getty solicitors and now ontop of the original £950 they have put ontop £600. Three letters from Piset have been sent, all replied to trying to reach a solution. The last letter gave her two weeks to pay the full amount or they will start proceedings. they didnt say what proceedings but that they will take action. They also wanted her to sign a form that said she was guilty of copyright infringement which she refuses to sign as it is so black and white and her situation isnt. Getty refuse to listen to reason it seems.

2) I have been in the Getty system for 7 months. My last letter was from Getty and that was 3 months ago. I have offered a sum i deem to be reasonable and that was declined. They have sent letters referring me to the coles case and of course that is scary enough to read. As it stands as a sole trader i dont have the £900 they are asking for the use of one image. I have sent an offer to resolve the situation, offered to pay in instalments and sent an open letter.

I dont believe ignoring it is the answer.

I feel sure that they dont know their backsides from elbow as there is no consistency in their approach to dealing with the masses who are receiving letters.

You can read stories all over the internet and do the research but it just makes you lose sleep! We cannot be compared to the coles case as theres factors there beyond what the internet is providing i am sure.... we cant even compare our case to others as i said there is no consitency to their actions.

I do know people who cant afford to pay their mortgage, they have families, and partners out of work who cannot afford to part with this cash so what option do they have??? Folk are ill and desperate and no one can offer any help.

It is a lonely jourey and when you start to dread the post or wake up in tears you know its got to you............. :-(

Let me know how you get on.... i will do the same.

Good luck xxxx
 
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In relation to recent cases of alleged illegal file sharing and accusations of bullying, the Solicitors Regulation Authority has recently referred two solicitors from London firm Davenport Lyons to the Solicitors Disciplinary Tribunal.

Guidance Note 5 to Rule 10.01 of the Solicitors Rules of Conduct states:

“It would be unfair to demand anything that is not recoverable through the proper legal process. This would include a letter of claim and any other communication with another party to the action.

For instance, where you are instructed to collect a simple debt, you should not demand from the debtor the cost of the letter of claim, since it cannot be said at that stage that such a cost is legally recoverable.”


Guidance Note 8 to Rule 10.02 also states:

"You should expect to supply information about the basis of charging (for example an hourly rate or an estimate of the total amount) together with an indication of the nature of the elements of the work done or to be done."

Moreover, mediation can be put forward as an alternative to court proceedings when all else fails, which the other side's solicitors are duty bound to consider under the Civil Procedure Rules for commencement of legal actions failing which they can be heavily penalised on costs:

8. Alternative Dispute Resolution

8.1 Starting proceedings should usually be a step of last resort, and proceedings should not normally be started when a settlement is still actively being explored. Although ADR is not compulsory, the parties should consider whether some form of ADR procedure might enable them to settle the matter without starting proceedings. The court may require evidence that the parties considered some form of ADR (see paragraph 4.4(3)).

8.2 It is not practicable in this Practice Direction to address in detail how the parties might decide to resolve a matter. However, some of the options for resolving a matter without starting proceedings are –
(1) discussion and negotiation;
(2) mediation (a form of negotiation with the help of an independent person or body);
(3) early neutral evaluation (where an independent person or body, for example a lawyer or an expert in the subject, gives an opinion on the merits of a dispute); or
(4) arbitration (where an independent person or body makes a binding decision), many types of business are members of arbitration schemes for resolving disputes with consumers.

8.3 The Legal Services Commission has published a booklet on ‘Alternatives to Court’, CLS Direct Information Leaflet 23 (www.clsdirect.org.uk) which lists a number of organisations that provide alternative dispute resolution services. The National Mediation Helpline on 0845 603 0809 or at www.nationalmediationhelpline.com can provide information about mediation.

8.4 The parties should continue to consider the possibility of reaching a settlement at all times. This still applies after proceedings have been started, up to and during any trial or final hearing.
 
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Let me just add in some other points for the record :-

1. The crawler G (can I ask our moderator to replace on this thread the name with a G and the name of the solicitors with PM to avoid alerting them to this thread through searching) is using will identify the image and then G's system will compare the location with the list of licensees for that image. It is always possible that the web developer did buy the licence and it was a licence that permitted them to use it for the client's web site. So the first response,apart from following Verymark's advice of making it clear you were an innocent client of a developer and believed all images were authorised, should be to submit the name of the developer to G/PM and request an answer to the question whether that person/company is listed as a licensee. Bear in mind that people who run smalll companies may have taken out an account with G in their personal name and not the name of the limited company or trading name of their website company so give all variations.

2. If your use is unlicensed, G's expense in using the crawler software has not been caused by your unlicensed use and so is not a damage that they can recover in court. Their damage is simply the license fee they would have received had a licence been obtained at the time of your first use.

3. Check out their website for the various licenses they offer for the image in question (you will have to join - but see below) and identify the cheapest one that would have permitted your use. Obtain evidence of your first use - eg date of domain registration, any caches of your website when first designed, emails with the developer etc.

4. Send them some written questions requesting information ' to enable you to properly assess the validity of the claim'.This is the sort of information you would be entitled to request under court rules once the case has been issued but to do so then increases their legal costs which you may have to pay IF the case is not in the Small Claims track, whereas they cannot claim such costs if incured before the case has issued. Court rules also do require parties to co-operate before the case is issued :-

a) Ask them to identify the owner of the copyright (is it G or a member of their service) with evidence of ownership. Just because someone says 'hey thats my image - is no reason to accept such without evidence- else all sorts of scams could exist -probably do) . Yes G is an established name and a responsible company but who knows whether the licence to them expired- ie if they were sub-licensing the image).

b) Ask them to identify the date when they first began to licence the image. If you can't establish the date of your first use, this information may limit the claim they have for a retrospective licence fee.

c) Ask them to identify the types of licence fees they charge for this image and the terms of the alternative options.

d) Submit the name of your web developer (his company name and his personal name) and ask if any of these names are listed as licences for the image. If they say 'no' and it goes to court, your solicitor can press for this list within the court disclosure procedure to prove their claim (subject to privacy steps that can be taken) so you can trust their response.

5. I had a client who received letters from the lawyers for the other major image licensor (beginning with a C) - called B&M (the world's biggest law firm) and we were able to resist their claim for pre-emptive legal costs under the Law Society rules set out here by Verymark. So point those out to G/PM.

6. Always write to offer mediation. The courts then can penalise them in costs (eg not order you to pay their costs if they refuse mediation and issue proceedings and win or even order them to pay some of your costs even if a Small Claims track case - see below) for wasting court time when it could have been settled out of court.

7. If as in most cases the claim is not for more than £5,000 then point out any proceedings must issue in the Small Claims track and so even if they win they will not obtain their legal costs (costs are not usually ordered there unless one party has acted unreasonably - eg refusing mediation/refusing to provide information) . They may respond, as did C's lawyers, to say that copyright cases involve complex issues of law and should be issued in the Chancery Court where they can obtain an order for costs if they win. Tell them that the case may involve copyright but it is not a complex case but really a matter of (a) factual evidence as to whether a licence was issued (b) simple well established principles of damage and thus well within the grasp of a County Court district judge and that to issue in Chancery would be an abuse of process to obtain higher costs.

8. Head all offers with "Without Prejudice Save as to Costs and Offers of Mediation".

I am currently working on a system for managing and resolving these cases speedily and without litigation and would welcome hearing from all recipients of these letters and their advisers and representatives. I will be running a closed webinar for a discussion.
 
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I have just come across this thread very intersesting it is too .
as a small business designing and making furniture i do my own google image search from time to time to see who is passing my work off as there own and every few months i find people trying to do just that.
I always send a polite email asking fro the images to be removed and nine times out of ten thats what happens.
There is one site very home made that a chap has that is now using two of my images I have asked him to remove them and no reply and the images are still on his site and now the cheeky sod has another .
what should i do ?
 
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I suggest you should watermark your images in future - our website has various tools you can use here.

As regards your persistent pirate, writing to his webhost/ISP might help; otherwise a letter from a firm like ours might do the trick - if you'd like to PM or email me (see link below), I'd be happy to advise further.
 
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D

Deleted member 59730

Dear Chris

Watermarking your images would, of course, be a distraction in the centre of your images and not be practical. I notice that your images do not contain IPTC metadata data. If someone removes metadata from an image it is additional proof of intent to rip off your copyright in the event you have to go to court.
 
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schweppes30

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Oct 29, 2010
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There are clauses that can be used as a defence, and these are well documented elsewhere on the web. it runs along the lines of under UK law you can not be held responsible of copyright breach, if you had no reason to believe that copyright existed.


This is untrue. People completely misinterpret this which is what has happened with the FSB forums. They simply don't understand what this clause in the law relates to. Any defense based around such an argument would fail completely and land you in trouble like JA Coles.

Mr Justice Pumfrey explained it well

[FONT=Tahoma, Arial]This is a very limited defence. It goes only to the defendant’s knowledge, whether copyright subsisted in the work. It is only available if on the facts it is reasonable to suppose that copyright did not subsist in the work. As a practical matter, this can only be the case where the work is old, or is of such a nature that copyright is unlikely to subsist in it. It is not available in the case of a photograph, for example, unless that photograph is very old (it subsists for the life of the ‘author’ and 70 years in addition). It follows that except in these limited circumstances the defendant’s state of mind is not relevant in cases of primary infringement of copyright by copying. It seems to me to follow that carelessness sufficiently serious to amount to an attitude of ‘couldn’t care less’ is in my judgment capable of aggravating infringement and of founding an award of damages under section 97(2). Recklessness can be equated to deliberation for this purpose.
[/FONT]
 
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UKSBD

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  • Dec 30, 2005
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    What would happen if you used a Crown copyright image, but then the photographer came along and tried to sue?

    Would the fact the image is labelled as Crown copyright be any defence?

    i.e. you are ignorant to who the actual phoptographer is, but are using the image in good faith as it is labelled as Crown copyright.

    Could you counter sue the Crown for missleading information, or is it always up to you to be 100% sure?
     
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    D

    Deleted member 59730

    In simple terms if you had good reason to think that the photographer of the image died more than 70 years ago you would be OK in any instance. Otherwise Copyright susbsists in all artistic works.

    For Crown Copyright the term is different. Wikipedia has this


    • For photographs taken before June 1, 1957, Crown copyright expires 50 years after the creation of the image. All such photographs are therefore in the public domain.
    • For photographs taken after that date and published before August 1, 1989, Crown copyright expires 50 years after the first publication. For photographs created between these two dates, but published only on or after the 1989 date, Crown copyright expires on December 31, 2039.
    • For photographs created on or after August 1, 1989, Crown copyright expires 125 years after the creation or 50 years after the first publication of the image, whatever is earlier.
     
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    The onus is first upon the copyright owner to prove their copyright, and then upon you to make out a defence .............. you at least have to show that you have taken all reasonable steps to contact the copyright owner for permission .......and even that won't stop them taking action for infringement later.
     
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    UKSBD

    Moderator
  • Dec 30, 2005
    13,034
    1
    2,834
    In simple terms if you had good reason to think that the photographer of the image died more than 70 years ago you would be OK in any instance. Otherwise Copyright susbsists in all artistic works.

    For Crown Copyright the term is different. Wikipedia has this


    • For photographs taken before June 1, 1957, Crown copyright expires 50 years after the creation of the image. All such photographs are therefore in the public domain.
    • For photographs taken after that date and published before August 1, 1989, Crown copyright expires 50 years after the first publication. For photographs created between these two dates, but published only on or after the 1989 date, Crown copyright expires on December 31, 2039.
    • For photographs created on or after August 1, 1989, Crown copyright expires 125 years after the creation or 50 years after the first publication of the image, whatever is earlier.

    Yes, I know all that, but what if it is labelled as Crown copyright, but the photographer says it is theirs?

    Would the photographer have to prove he wasn't working for the Crown (and taking the photo as part of his duties) when taking the photograph?
     
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    D

    Deleted member 59730

    Yes, I know all that, but what if it is labelled as Crown copyright, but the photographer says it is theirs?

    Would the photographer have to prove he wasn't working for the Crown (and taking the photo as part of his duties) when taking the photograph?

    Do you have a specific instance? Are you suggesting that a CC photograph taken before 1957 now has a photographer claiming copyright?
     
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