Sales & Marketing

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Sales & Marketing
Approaching new clients: There is no right pitch

Approaching new clients: There is no right pitch

It's a classic question: 'tell me about yourself'. Or, even better, 'let's go around the table and introduce ourselves'. For most people, these questions are accompanied by pangs of...

UKBF Editor UKBF Editor
Sales & Marketing
Top 10 ways to deal with customer complaints

Top 10 ways to deal with customer complaints

Jamie-Natalie Cross explains how to turn customer complaints into a winning opportunity for your business. Whether you're a large company or small business, you're likely to have to deal...

UKBF Editor UKBF Editor
Sales & Marketing
10 simple yet powerful marketing tips for promoting your small business

10 simple yet powerful marketing tips for promoting your small business

Marketing your small company may seem daunting but there are several easy ways to get the word out. Freelance journalist and copywriter Dina Behrman looks at 10 of them. 1) Use integrated...

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Sales & Marketing
The Importance of Digital Marketing

The Importance of Digital Marketing

There's no denying it, the world is rapidly shifting from analogue to digital. People are consuming more and more digital content on a daily basis - on mobile phones, laptops, desktop computers at...

UKBF Editor UKBF Editor
Sales & Marketing
10 Benefits of Digital Marketing v. Traditional Marketing

10 Benefits of Digital Marketing v. Traditional Marketing

So why should a small business either develop or strengthen its presence online? Clearly the world of technology, digital marketing and social media is having a significant impact on how...

UKBF Editor UKBF Editor
Sales & Marketing
10 tips for answering phone calls professionally

10 tips for answering phone calls professionally

In a world where the number of channels via which customers can reach businesses has proliferated as technology evolves, the phone call still matters. Taking and handling phone calls effectively...

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Sales & Marketing
LinkedIn for businesses: Does it work?

LinkedIn for businesses: Does it work?

This year, business-focused social network LinkedIn crossed the 500 million user mark, putting it just behind Facebook, YouTube, Twitter and Instagram in the ranks of social titans. A...

UKBF Editor UKBF Editor
Sales & Marketing
5 ways to promote your business on a shoestring

5 ways to promote your business on a shoestring

Perhaps no aspect of business ownership is as riven with B.S. and cheap wisdom as marketing. There's an army of 'experts' yelling at you, all trying to sell their method. It's...

UKBF Editor UKBF Editor
Sales & Marketing
No such thing as a free lunch: how to become a pro at giveaways

No such thing as a free lunch: how to become a pro at giveaways

It might be hard to believe, but as a business giving things away for free is actually pretty tricky. The start point of a giveaway is, at least, simple: 'Basically,' explains Meg Pope...

UKBF Editor UKBF Editor
Sales & Marketing
How to increase conversion rates from your sign-up forms

How to increase conversion rates from your sign-up forms

There are still some common misunderstandings in conversion rate optimisation (CRO) circles about what the perfect sign up form should look like and what it should be about. But what will lead to...

UKBF Editor UKBF Editor
Sales & Marketing
How do you gain customer trust?

How do you gain customer trust?

Trust, specifically as it relates to business, is all over the headlines right now thanks to the ongoing Bell Pottinger scandal. It's a story where Bell Pottinger, by no means angels to...

UKBF Editor UKBF Editor
Sales & Marketing
Don't charge what you're worth, charge what the market can bear

Don't charge what you're worth, charge what the market can bear

As the great American economist Thomas Sowell reminds us in Basic Economics: 'There is perhaps no more basic or more obvious principle of economics than the fact that people tend to buy more at a...

UKBF Editor UKBF Editor
Sales & Marketing
Would a rose really smell as sweet if it was called 'Consignia'?

Would a rose really smell as sweet if it was called 'Consignia'?

Fifty years ago this month, the Marine Broadcast Offences Act came into force and at three in the afternoon, thousands of teenagers across Britain were in tears, as Radio London played A Day in...

ChrisGoodfellow ChrisGoodfellow
Sales & Marketing
How to make leaflet drops more effective

How to make leaflet drops more effective

You'd think in this era of pay-per-click and Google ads that leafleting would have been consigned to the past. And yet, when you go through the Forums, you'll find that the door drop is actually...

UKBF Editor UKBF Editor
Sales & Marketing
Depth not width: How small businesses should use influencers

Depth not width: How small businesses should use influencers

If you're like me, the term 'influencer' probably makes you wince. In a relatively short time span, it has entered the grand pantheon of marketing jargon. You've probably heard the term...

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Sales & Marketing
No quick win: networking is about building relationships over time

No quick win: networking is about building relationships over time

Networking doesn't work! It is a waste of time and money! How many people believe the above? How often have you said to someone you're going networking and they tell you it's a waste of...

ChrisGoodfellow ChrisGoodfellow
Sales & Marketing
The research and mental preparation to do before you cold call

The research and mental preparation to do before you cold call

Cold calling; do those two words send shivers down your spine and bring you out in a cold sweat? Does the very thought of calling strangers and the possible rejection fill you with dread...

ChrisGoodfellow ChrisGoodfellow
Sales & Marketing
How to network at business events, even if you're an introvert

How to network at business events, even if you're an introvert

Attending trade shows, exhibitions, networking breakfasts or even sales meetings can be a daunting prospect for any person, not only for entrepreneurs who are looking to start their own business...

UKBF Editor UKBF Editor
Sales & Marketing
What Facebook's data beast offers small businesses

What Facebook's data beast offers small businesses

Gavin Bell put it best when he described the marketing power of Facebook. Mark Zuckerberg's social media monolith, Bell says, is 'a data beast'. 'They know more about you than you can...

UKBF Editor UKBF Editor
Sales & Marketing
3 ways to solve the business website conversion conundrum

3 ways to solve the business website conversion conundrum

Picture a shop front in your local High Street. It's your shop and it contains everything you sell. Every day people walk into your shop and every day most of them walk out of that shop without...

ChrisGoodfellow ChrisGoodfellow