What is preventing your business from growing ?

We hear of all this doom and gloom around inflation , energy costs and interest rates - is this why you are fire fighting within your business or are you using that as an excuse ?

I have read so much excellent advice on this forum (some rubbish as well!) so come on then what's your business outlook and if its doom and gloom let us suggest an alternative view !
 

fisicx

Moderator
Sep 12, 2006
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Don’t see any need to grow. I earn enough to pay the bills so I’m quite happy to leave things as they are.
 
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The main thing preventing my business from growing is me!

I'm throwing around ideas in my head about getting more from the brand (it's a bloody good brand!) - but the reality is that what I enjoy most is handling transactions. Particularly quirky transactions.

I have zero desire to go back to premises, admin people and sales teams.

I might find a solution, or I may be sitting here in 5 years time having the same conversation.
 
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To me, it's a fairly vacuous argument that businesses 'have to grow' and keep growing infinitely... in a sort of 'Mr Creosote' style. Rote Management culture would have us all rushing like Lemmings hoovering up greater and greater resource; to what end?

Reality - which to some degree is represented in the statistics - tells us that most businesses are about people making a living; not the Howard's Way/Dell Boy fantasies so beloved of the 'LinkedIn set' and indeed elsewhere...

From the 'Business Population Estimates 2020' published by the Department for Business, Energy & Industrial Strategy:

"The UK private sector comprises largely of non-employing businesses and small employers,
as shown in Table A. SMEs (small and medium-sized enterprises) account for 99.9% of the
business population (6.0 million businesses). At the start of 2020:
• there were estimated to be 6.0 million UK private sector businesses
• 1.4 million of these had employees and 4.6 million had no employees
• therefore, 76% of businesses did not employ anyone aside from the owner(s)
• there were 5.94 million small businesses (with 0 to 49 employees), 99.3% of the
total business population
• there were 36,100 medium-sized businesses (with 50 to 249 employees), 0.6%
of the total business population
• a further 7,800 businesses were large businesses (with 250 or more
employees), 0.1% of the total business population"


Unfortunately I cannot reproduce 'Table A' here... but notably the document goes on to add:

"The 7,800 large businesses in the UK make a major contribution to employment and turnover.
Nonetheless, SMEs account for around three fifths of the employment and around half of
turnover in the UK private sector. At the start of 2020:
• total employment in SMEs was 16.8 million (61% of the total), whilst turnover was
estimated at £2.3 trillion (52%)
• employment in small businesses was 13.3 million (48%) and turnover £1.6 trillion
(36%)
• employment in medium-sized businesses was 3.5 million (13%) and turnover
£0.7 trillion (16%)
• employment in large businesses was 10.9 million (39%) and turnover £2.1 trillion
(48%)"


When you drill further into the statistics it becomes apparent that as a function of turnover (which is a simplistic view; but no less or more so than any other) micro businesses are far more efficient at creating employment than large businesses.

I'm often caused to reflect on the course of Maplin Electronics; which at one time (when I was a child, in fact)... It was an inspirational tale of Doug Simmons, Sandra and Roger Allen starting an electronics supply company from the Allens' spare bedroom. Real grass-roots stuff with people who utterly understood their target market.

The rot really started in 1992 when they started bringing in junk from the far east; they started to 'lose' their core market... turning into the monstrous behemoth most people saw on the high street. By '94 Saltire capital were involved; and the controls were set for the heart of the sun; their Icarus phase. It wasn't so much case of losing the rudder; as unbolting it for firewood.

To cut a long story short; the rote management brigade adopted the very same tactics that had previously driven the (frankly odd) Tandy chain into the wall.

About a year or so before they went down, I had an encounter with Maplins management at Marketing Director and CEO level... I pointed it out directly to them that they'd gone down the same route as Tandy - which died of irrelevance selling over-priced electronic tat; and where they did sell into the original 'maker market' (the foundation stone that they were built on) what they were offering was spurious and irrelevant, because clearly their buyers didn't actually understand what they were buying or selling!

Clearly, they'd done as many 'by rote managed' companies do, and got rid of the staff who actually knew what they were talking about (who would probably sound warning bells and expose the naked emperors!) in favour of those who would comply with the 'tail wags the dog' objective of pauchling figures to provide 'good' metrics...

The stupidity when you walked into their stores was palpable; embarrassed staff forced to provide American-style greetings. Idiotic branding, ill-fitting ill-advised uniforms... Small items priced at 5x-10x the cost elsewhere (Crisis pricing)... The range rendered random and spurious. - And if you had a technical question to ask, nobody working there knew what you were talking about; because they had absolutely zero technical expertise; which wasn't the case in earlier days!

The crash and burn we all know about! It was an inevitable consequence of this stupidity (perhaps it was even the objective!) ! And it gave me no pleasure to be proved right! ...But then; the asset strippers and corporate got their pounds of flesh. Employees... customer base... all the worse-off for this infinite 'growth'.

Wilkinson's - or Wilko as we now know it - seems to be another one sadly too close to the sun; different story of course - and yes such things happen. - I'm not convinced the rebrand was ever a good idea; but hey-ho.

Don't get me wrong; growth and scale are necessary things in the wider context... just not automatically so in many other contexts. - Some of us have had all the 'Icarus moments' we might ever want.
 
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JEREMY HAWKE

Business Member
  • Business Listing
    Mar 4, 2008
    8,568
    1
    4,026
    EXETER DEVON
    www.jeremyhawkecourier.co.uk
    The main thing that is stopping my business from growing just a little bit more is the fact that the country that I live in left the EU and running in Europe now is an unpaid pantomime
    Some existing customers just don't sell in the EU anymore .A couple have moved to the EU . The larger manufactures are good with the paperwork and the rest they just think that I am a feckin magician that can magic freight over the boarder when nobody else can do it or even attempt to get involved
    but you all voted for this and you got your country back I am just looking for excused to do F all, all day ???
     
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    the rest they just think that I am a feckin magician that can magic freight over the boarder when nobody else can do it or even attempt to get involved
    But..but...but... surely all you have to do is 3d-print an AI powered Star Trek style transporter beam? ;) - That's the way all the cool kids on LinkyDink are going! - Or so they say.

    This time next year we'll be Billionaires! I'm just off to Maplins to get some bits; oh... wait! :oops:
     
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    BobzYourUncle

    Free Member
    Aug 28, 2022
    54
    44
    I am also one of those happy the way the business is now. I have zero desire to scale up grow it even though I know we have created a good brand, we are reputable and have a long standing history within the community. I'm at a stage where we turn away customers politely because it is impossible to do so many orders and be able to maintain standards. Our long standing customers know I run a lot of our menu items on limited supply. When it's sold out it sold it. Making things from scratch means this is unvetiable. We aren't boil in the bag, catered frozen, reheat outfit. This isn't our ethos this isn't wasn't we stand for. There is market for that but that's not us.. its not about making as much money as I possibly can. I've got to be happy with what's going out. As long as I have enough to live on. Have enough in the bank to do repairs and buy new equipment run the business I'm good. It takes a long time to get to this happy equilibrium.
     
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    To me, it's a fairly vacuous argument that businesses 'have to grow' and keep growing infinitely... in a sort of 'Mr Creosote' style. Rote Management culture would have us all rushing like Lemmings hoovering up greater and greater resource; to what end?

    Reality - which to some degree is represented in the statistics - tells us that most businesses are about people making a living; not the Howard's Way/Dell Boy fantasies so beloved of the 'LinkedIn set' and indeed elsewhere...

    From the 'Business Population Estimates 2020' published by the Department for Business, Energy & Industrial Strategy:

    "The UK private sector comprises largely of non-employing businesses and small employers,
    as shown in Table A. SMEs (small and medium-sized enterprises) account for 99.9% of the
    business population (6.0 million businesses). At the start of 2020:
    • there were estimated to be 6.0 million UK private sector businesses
    • 1.4 million of these had employees and 4.6 million had no employees
    • therefore, 76% of businesses did not employ anyone aside from the owner(s)
    • there were 5.94 million small businesses (with 0 to 49 employees), 99.3% of the
    total business population
    • there were 36,100 medium-sized businesses (with 50 to 249 employees), 0.6%
    of the total business population
    • a further 7,800 businesses were large businesses (with 250 or more
    employees), 0.1% of the total business population"


    Unfortunately I cannot reproduce 'Table A' here... but notably the document goes on to add:

    "The 7,800 large businesses in the UK make a major contribution to employment and turnover.
    Nonetheless, SMEs account for around three fifths of the employment and around half of
    turnover in the UK private sector. At the start of 2020:
    • total employment in SMEs was 16.8 million (61% of the total), whilst turnover was
    estimated at £2.3 trillion (52%)
    • employment in small businesses was 13.3 million (48%) and turnover £1.6 trillion
    (36%)
    • employment in medium-sized businesses was 3.5 million (13%) and turnover
    £0.7 trillion (16%)
    • employment in large businesses was 10.9 million (39%) and turnover £2.1 trillion
    (48%)"


    When you drill further into the statistics it becomes apparent that as a function of turnover (which is a simplistic view; but no less or more so than any other) micro businesses are far more efficient at creating employment than large businesses.

    I'm often caused to reflect on the course of Maplin Electronics; which at one time (when I was a child, in fact)... It was an inspirational tale of Doug Simmons, Sandra and Roger Allen starting an electronics supply company from the Allens' spare bedroom. Real grass-roots stuff with people who utterly understood their target market.

    The rot really started in 1992 when they started bringing in junk from the far east; they started to 'lose' their core market... turning into the monstrous behemoth most people saw on the high street. By '94 Saltire capital were involved; and the controls were set for the heart of the sun; their Icarus phase. It wasn't so much case of losing the rudder; as unbolting it for firewood.

    To cut a long story short; the rote management brigade adopted the very same tactics that had previously driven the (frankly odd) Tandy chain into the wall.

    About a year or so before they went down, I had an encounter with Maplins management at Marketing Director and CEO level... I pointed it out directly to them that they'd gone down the same route as Tandy - which died of irrelevance selling over-priced electronic tat; and where they did sell into the original 'maker market' (the foundation stone that they were built on) what they were offering was spurious and irrelevant, because clearly their buyers didn't actually understand what they were buying or selling!

    Clearly, they'd done as many 'by rote managed' companies do, and got rid of the staff who actually knew what they were talking about (who would probably sound warning bells and expose the naked emperors!) in favour of those who would comply with the 'tail wags the dog' objective of pauchling figures to provide 'good' metrics...

    The stupidity when you walked into their stores was palpable; embarrassed staff forced to provide American-style greetings. Idiotic branding, ill-fitting ill-advised uniforms... Small items priced at 5x-10x the cost elsewhere (Crisis pricing)... The range rendered random and spurious. - And if you had a technical question to ask, nobody working there knew what you were talking about; because they had absolutely zero technical expertise; which wasn't the case in earlier days!

    The crash and burn we all know about! It was an inevitable consequence of this stupidity (perhaps it was even the objective!) ! And it gave me no pleasure to be proved right! ...But then; the asset strippers and corporate got their pounds of flesh. Employees... customer base... all the worse-off for this infinite 'growth'.

    Wilkinson's - or Wilko as we now know it - seems to be another one sadly too close to the sun; different story of course - and yes such things happen. - I'm not convinced the rebrand was ever a good idea; but hey-ho.

    Don't get me wrong; growth and scale are necessary things in the wider context... just not automatically so in many other contexts. - Some of us have had all the 'Icarus moments' we might ever want.
    I'm inclined to agree 'growth' is a buzz word that have essentially lost its meaning.

    What is quite revealing is the difference between what business owners say they would like to happen, and what they actually set out to do.
     
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    fisicx

    Moderator
    Sep 12, 2006
    46,652
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    15,355
    Aldershot
    www.aerin.co.uk
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    JEREMY HAWKE

    Business Member
  • Business Listing
    Mar 4, 2008
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    www.jeremyhawkecourier.co.uk
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    SillyBill

    Free Member
    Dec 11, 2019
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    We hear of all this doom and gloom around inflation , energy costs and interest rates - is this why you are fire fighting within your business or are you using that as an excuse ?

    I have read so much excellent advice on this forum (some rubbish as well!) so come on then what's your business outlook and if its doom and gloom let us suggest an alternative view !
    Not sure why my business energy bill going from £37k to £145k a year is an "excuse", do you have £100k+ fallen down the back of your couch because I don't?
     
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    Whilst some individual businesses might grow, I believe that in the future there will be a 'National Business Equilibrium Requirement' as enforced and enshrined in Law by an Act.

    The way it will work is that individual businesses will only be allowed to grow when there is sufficient headroom in the National Business Equity caused by failures or ciosures in other businesses.

    That way the National Business Equilibrium will be maintained. It will form part of the truly sustainable world that could be possible if.........
     
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    bodgitt&scarperLTD

    Free Member
    Nov 26, 2018
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    Whilst some individual businesses might grow, I believe that in the future there will be a 'National Business Equilibrium Requirement' as enforced and enshrined in Law by an Act.

    The way it will work is that individual businesses will only be allowed to grow when there is sufficient headroom in the National Business Equity caused by failures or ciosures in other businesses.

    That way the National Business Equilibrium will be maintained. It will form part of the truly sustainable world that could be possible if.........
    What planet are you on? It's called 'the market'. What we need is the government to stop meddling with it.
     
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    Whilst some individual businesses might grow, I believe that in the future there will be a 'National Business Equilibrium Requirement' as enforced and enshrined in Law by an Act.
    That would appear to be based on the assumption that governments (doesn't matter which or what shade) had an interest in developing a just and effective economic system; and even then - it's a bit 'big giant head in the sky'. 'They' don't even see the 99%+ there is no genuine interest in equilibrium.
     
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    MarkOnline

    Free Member
    Apr 25, 2020
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    We arent consciously aiming at sales growth at the moment. Our market is saturated and we are starting to see many new entrants selling up "to pursue other business interests" we are consolidating and trying to improve our manufacturing efficiencies and processes. Our focus is on improving nett margin. Our surplus cash is waiting to be put to better use when things in general get tougher.
    That being said we have just made a modest investment in a new repair and renovate business as I have a feeling that more people will be drawn to "make do and mend", rather than lets "borrow and buy a new one."

    If anyone is hoping the government will sort stuff out, dont hold your breath.
     
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    Not sure why my business energy bill going from £37k to £145k a year is an "excuse", do you have £100k+ fallen down the back of your couch because I don't?
    Thankfully as factors that were likely to raise energy prices up I fixed my costs with long length and now as they are dropping I will do it again before they go back up again.
     
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    fisicx

    Moderator
    Sep 12, 2006
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    www.aerin.co.uk
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    Scott DLE

    Free Member
    Apr 14, 2019
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    I actually downsized towards the end of last year. Stopped doing as many products/services. Got a smaller unit also. Have still invested, with more high end products lines and just focussing on quality services to end clients.

    Obviously Iv noticed a bit less turnover and jobs, but the extra turnover was being swallowed up with more staff to do those jobs and a bigger unit to store the equipment. I’m not even sure I was much better off financially, time shall tell.

    I need a bit more time focused on this downsizing scenario I’m in right now to see if it’s worth growing a bit more again in the future.
     
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    I actually downsized towards the end of last year.

    That often makes sense... both in quality of life terms and financially. There is also the point that we seem to be in a time of quite radical change in terms of the business and general economic landscape. - It's even possible we're on the cusp of quite drastic changes.

    Generally speaking, we get involved in business to achieve some security and advancement for ourselves. - Often because personal ambitions or, in some cases, the basic necessities of living cannot be attained by other means... Human nature (perhaps) seems to seek rote answers, magic beans and algorithmic formulae to achieve 'success'; a word that, in the broadest sense is utterly nebulous and too-often meaningless. - As Burns said; 'better a wee bush than nae beild'.

    I asked before you may have missed it.

    @Greg PW Shearman - what are your tips? Can you share how you now only have to work 1-2 days a week.

    I too await the response with much interest - I get the feeling that the response might be pitch imperfect rather then expanding any discussion.
     
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    SillyBill

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    Dec 11, 2019
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    Thankfully as factors that were likely to raise energy prices up I fixed my costs with long length and now as they are dropping I will do it again before they go back up again.
    It is largely dictated by when you come off a contract. Some were lucky and have/will ride this whole episode out, some, like us, were coming off LONG contracts exactly at the worse time. Doesn't matter a jot how long one was fixed for if you were due to pen a new contract in Aug/September 22. You'd be paying 300-500% more.
     
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