Trustpilot problems - Bogus reviews

[Spur Support Services]

Has anyone else had problems with bogus companies leaving false reviews on Trustpilot with links to their own websites?
It's happened twice to me in the last month.
I then have to arrange for their removal, to ensure that any potential clients are protected from unknown links.

Is anyone else having similar issues?

 

[Elliott Coleman]

I've had it once. Reported it and it was gone within a day or two.

 

[fisicx]

Happens all the time. All you can do is keep reporting.

 

[JEREMY HAWKE]

I understand that if your a paying customer that you would get some assistance with removing them

 

[Spur Support Services]

I understand that if your a paying customer that you would get some assistance with removing them

I appear to have found a quick way of getting rid of them. I ended up with 2 yesterday.

Click through to the spam reviewer, who will invariably have posted exactly the same review to multiple companies. Copy that web page address and forward that to the help team.

It seems to result in the reviews disappearing within a few hours, rather than following their flagging process, which takes days if not weeks.