Trademark infringement help!

Jodie Crosland

Free Member
Nov 8, 2018
4
1
Good morning all. I have been accused of infringing someone's "Intellectual property" and I need some advice.

I was under the assumption after researching that an infringement could only occur if I had used the company's name EXACTLY?

I am a sole trader who specialises in hair extensions, hair for weddings and wigs. On social media I described a hair piece I had made with the description "Synthetic flip in hair peice ........." And then I hashtagged #flipin (because that's literally how it's put on, not because I even knew there was a company who did the same!)

Can hashtags be trademarked??

I received a comment from a company 4 months after I'd made this post and I was accused of using their trademark. The company is called Flip-in-hair. Saying I had infringed the use of Flip-in-hair & Flip-in.

But I didn't use them knowingly like they did as a company name and I didn't use dashes either. Doesn't a trademark have to be used exactly how it was registered?

I have since taken down the comment and hashtag not as an admission of intent or guilt more as a safety net should this go further.

Now they are trying to charge me for administration costs and are demanding all products, hair, profits, suppliers and bank account numbers? I am currently on maternity leave and have been since February so I never even sold one! AND I made it with extra hair I had. They have given me a few more days until I apparently have to sign and send back this form but as far as I can tell that is basically an admission of guilt and could land me with even more costs?

I've contacted the CAB the IPO office and now a local solicitor who apparently never wants to return my call. I'm at a total loss of what to do. I can't even afford to pay the postage to get all the apparent stock and materials to them in the post never mind the administration costs!

Any help or advice would be great. Thanks if you've made it this far.

**please note I have never and would never use someone's IP knowingly.
 

fisicx

Moderator
Sep 12, 2006
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www.aerin.co.uk
Do you use their products?

In any case, they can demand all they want, you are not obliged to send them anything or sign anything. A quick google reveals a whole load of people using 'flipin' and 'flip-in'. It's even a corporate takeover term!

And their trademark is FLIP-IN HAIR not FLIPIN. I think that are trying to pull a fast one but hopefully someone more knowledgeable about IP will be along to help soon.
 
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Gecko001

Free Member
Apr 21, 2011
3,236
578
If the use of the term "flip-in" or even "flip in" was always commonly used in connection with these types of hair pieces, it is unlikely that they would have been able to get a trademark using flip-in or flip in because wording in a trademark should not describe the product. In other words, the fact that they were able to get a trademark at all would indicated that they will have some protection against people in the same business using the term.

Do other hairdressers who supply hair extensions use the term "flip-in" or "flip in"?
 
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They're #flipin idiots.

They don't have the trademark on #flipin and even if they did they have no right to demand everything from you.

They're #flipin trying it on.

If you're worried about them, email me [email protected] with whatever they've sent and ideal a screenshot of your original tweet. I'll take a look and advise you/deal with them if you like.
 
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Jodie Crosland

Free Member
Nov 8, 2018
4
1
Thank you for the replies. From what I've researched today it appears you're right there's not much to her claim..... I have a friend who has basically outed her on Twitter as bully and is calling her to answer to the claims. So far there is no response.

Yes others use the term on social media but it seems that they are choosy in who they decide to go after.

In her demand she also demand I violate my own GDPR by giving her all my clients and suppliers private details and addresses including bank accounts. Very odd
 
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fisicx

Moderator
Sep 12, 2006
46,766
8
15,418
Aldershot
www.aerin.co.uk
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fisicx

Moderator
Sep 12, 2006
46,766
8
15,418
Aldershot
www.aerin.co.uk
Excellent, so all done and dusted and you can go back to being a mum
 
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