Start up VOIP and Answering Service Options

[skinnydogg]

Hello All,

We are very close to starting our business, but a little confused as to the most cost effective solution for a virtual landline number.

The business will consist of three people to start and there is no reason to commit to an office and landline due to the nature of our services. During the early phases we will be reliant on mobiles with comprehensive contracts, but we want to give the impression that we have a fixed office. The ideal solution would be a VOIP number (which we can port to a fixed landline at a later date), which diverts to a virtual receptionist. Although this is entirely flexible, I am sure there must be a more cost effective way of achieving the same level of service?

Ideally I would like each of the mobiles to have a soft phone app and the VOIP to divert to one of the mobiles which is set to accept calls. If all three soft phones are set to 'busy' the VOIP number should then divert to a call answering service which will take a message. Is it possible to do this and if so would it be the most cost effective solution?

I'd love to hear your opinions and suggestions!

Thanks,

 

[neilwhite483]

Hello Skinnydogg

I recently changed to Voadfone One Net service which suits my needs, similar to th scenario you mention. The system offers a good deal of flexibility once set up.

After the initial set up and a few teething issues I found the service works well for me, but is via Vodafone rather than a VOIP system.

Regards

Neil

 

[cjd]

There's a few different ways to achieve what you want to do. It looks like you need a single telephone number and three extensions. (That would cost £5pm). You could then divert calls wherever and whenever you like.

Best to talk through the options though - 020 7043 5555 - phone support is Monday to Friday, but if you can't wait, email support at voipfone co uk.

 

[BusinessTeam]

Good afternoon,

There are a number of ways you can do this. We use a company called www.voicehost.co.uk who provide all of our telephony requirements.

With Voicehost you have an online dashboard where you can purchase telephone numbers, set up call diverting / VoIP lines and condition call behaviour etc. In essence you could have a single number, ring one or all mobiles and if no reply within a set time bounce the call to an answering service provider. You can also do things like set up call menus etc so callers can divert their call to the most appropriate mobile / soft phone etc. This service is so cost effective and we would be happy to offer any advice we can to help you get up and running.

Please don't hesitate to contact us if we can help.

Richard

 

[EMtel]

Hi skinnydogg,

We can provide you with a quote. Please pm me if you so wish.

Regards,
EMtel

 

[RobinJames]

Let us quote you happy

Let us know you've found us via UKBF and we'll give you a discount.

Our freephone number is 08000 886 886, or if calling from a mobile, use 0345 077 7777.