Hi,
We can help; we are a sourcing firm - head office in West London (near Heathrow) and 2 other offices - in Hong Kong & mainland China. We also act as a 3rd party manufacturer if you need 'made-to'design' products.
One of the reasons we exist is directly linked to your experience: bad customer service and unreliability - in the UK we are used to professional standards of service & quality. (even our offices in China are led by Brits to ensure everyone is on the same page). As a Brit firm - we offer UK standard T&C's i.e. defined product approval process, no upfront payment, 30/60 days payment (invoiced after delivery).
I can sum up what we offer: "all the advantages of purchasing/manufacturing in China - with none of the headache or risk".
Not only can we manage your product needs - we can take care of all the QA/QC, China-side negotiations, pre-mid-post production visits to make sure your product is coming along as you wish, logistics & shipping, UK customs clearance, VAT & duty payments, and delivery to your door.
Buying from us is as easy as buying from any other UK supplier.
Feel free to pm - we can have a telephone chat to discuss your requirements, and I'll give you instant feedback. Won't cost you a penny!
www.solutionsroyale.com
All the best,
oz