Shipping to Russia

Discussion in 'Ecommerce Forum' started by owas, Oct 6, 2020.

  1. owas

    owas UKBF Ace Free Member

    1,416 256
    Just wondering if anyone's had much success shipping parcels to Russia? RM taking over 30 days for a single parcel and DHL not doing particularly better either.
    Posted: Oct 6, 2020 By: owas Member since: Jan 3, 2010
  2. Mr D

    Mr D UKBF Legend Free Member

    27,276 3,346
    Yes royal mail are ok - but have the parcel only a day or two.
    Local delivery service is slow. I figure minimum of 3 weeks when customers ask.

    Your delivery address is in Russian?
    Posted: Oct 6, 2020 By: Mr D Member since: Feb 12, 2017
  3. owas

    owas UKBF Ace Free Member

    1,416 256
    The last one that got held in customs so we figured this was the issue although the correct documents were included, it did have the address in English as supplied by the customer. Do you think sending it in Russian would make a big difference then?
    Posted: Oct 7, 2020 By: owas Member since: Jan 3, 2010
  4. Mike Godwin

    Mike Godwin UKBF Regular Free Member

    142 32
    Shipping to Russia has always been challenging. Whilst shipments can move quickly up to the arrival point, clearance, security issues and local delivery is notoriously slow, unless you're lucky. B2B shipments usually fare better than B2C ones.
    Posted: Oct 29, 2020 By: Mike Godwin Member since: Mar 27, 2018
  5. Paul Norman

    Paul Norman UKBF Ace Free Member

    3,096 984
    We don't ship to Russia.

    We did, for a while, using FEDEX, but they stopped taking Russian shipments, so we stopped offering it.

    I don't know whether they have reinstated the service again. When they did, the deliver times were OK, but of course vary enormously. Russia is a big place. Some bits of it take a while to get a parcel to.
    Posted: Oct 29, 2020 By: Paul Norman Member since: Apr 8, 2010
  6. Ray272

    Ray272 UKBF Regular Free Member

    352 52
    We have had many items shipped from Russia it's not plain sailing like other countries but there is a system to it.

    The Russians send our goods through EMS. As the value is of over a threshold it then goes through parcelforce system and UPS handle the customs clearance. Start to finnish takes about 16 days. Done maybe 35 shipments this way in 2 years but we keep value on low side hence so many shipments.

    Russia to North America EMS - extremely long.

    Believe they use EMS to avoid permits required to ship using non russian couriers.
    Posted: Oct 29, 2020 By: Ray272 Member since: Jul 5, 2017
  7. Kevin Joseph

    Kevin Joseph UKBF Contributor Free Member

    33 3
    I have used them with a fair degree of success for delivering a large consignment using Maersk logistics. Not sure for retail quantities though
    Posted: Nov 16, 2020 By: Kevin Joseph Member since: Sep 1, 2020