Selliing none paying customers parts to cover my work?

[5leeper]

Hi,
Ive completed some work for 2 customers ( 5-6 months ago) and i still have their parts with me..
1 is a middle man who advised me that his customer will visit myself and pay direct £1500
2 is a customer who keeps saying he will pay but has yet to do so £2800

All items are worth more than the work undertaken/what they owe me.

Can the items be sold to then pay my costs?
I suspect the remainder will then go to the customer.


Many thanks...J

 

[Chris Ashdown]

Hi,
Ive completed some work for 2 customers ( 5-6 months ago) and i still have their parts with me..
1 is a middle man who advised me that his customer will visit myself and pay direct £1500
2 is a customer who keeps saying he will pay but has yet to do so £2800

All items are worth more than the work undertaken/what they owe me.

Can the items be sold to then pay my costs?
I suspect the remainder will then go to the customer.


Many thanks...J

I would think you would be required to inform your customer that you will dispose of the items if no payment is made in connection to your invoices no xxxx in 30 days to recover costs for work undertaken

 

[5leeper]

I would think you would be required to inform your customer that you will dispose of the items if no payment is made in connection to your invoices no xxxx in 30 days to recover costs for work undertaken

Hi,
Thank you for your replay.
Yes, I agree that I would inform them.


But I just want to make sure that I can, and that the timeframe offered was reasonable and correct and that if I were to do so, later if they question the action taken then I’m not told “you should have done this first” (whatever that is).

Is there a specific ‘Notice’ that I’m to send or is it just email?
And by dispose I assume sell to recover work costs?

Thanks again.

 

[Chris Ashdown]

Hi,
Thank you for your replay.
Yes, I agree that I would inform them.


But I just want to make sure that I can, and that the timeframe offered was reasonable and correct and that if I were to do so, later if they question the action taken then I’m not told “you should have done this first” (whatever that is).

Is there a specific ‘Notice’ that I’m to send or is it just email?
And by dispose I assume sell to recover work costs?

Thanks again.

Registered letter would be a good safety action

 

[Waddy]

What does your initial contract with the customer say about non-payment?

 

[japancool]

Is it an item you've manufactured, or an item the customer sent to you e.g. for repair?

 

[5leeper]

Is it an item you've manufactured, or an item the customer sent to you e.g. for repair

Hi,
Items sent for repair which required much of it remaking ( about 70%)

 

[JEREMY HAWKE]

The law is a funny old dog in this situation
We have half a container of unclaimed /undeliverable freight going back 20 years ( its all crap no Rolex or nice TVs)
A solicitor once advised me that it belongs to the owner . Very soon it will have a new owner Wellington Skip hire

 

[japancool]

Hi,
Items sent for repair which required much of it remaking ( about 70%)

I think this could be an issue. You don't have title to the goods, and unless your contract with the customer allows it, you can't just take it, just because it's in your possession. You of course, retain title to the bits you remade, so you could take those parts and resell them. But you could find yourself in trouble if you just sold the whole thing.

Caveat - I am not a lawyer, so don't take my word on it. Ask a solicitor.

 

[5leeper]

I think this could be an issue. You don't have title to the goods, and unless your contract with the customer allows it, you can't just take it, just because it's in your possession. You of course, retain title to the bits you remade, so you could take those parts and resell them. But you could find yourself in trouble if you just sold the whole thing.

Caveat - I am not a lawyer, so don't take my word on it. Ask a solicitor.

Hi,
Thank you for your reply.
I understand.
The problem is that the parts i made are permenently fitted to the parts the customers have supplied. They are bonded on and cannot be removed.

 

[Waddy]

www.ukbusinessforums.co.uk/threads/disposal-of-customers-uncollected-goods.276630/

 

[fisicx]

In future @5leeper get the money up front!