Recommendations for good hosting company

[elaine@cheapaccounting]

I’m looking at changing our existing provider and thought I would ask if anyone has any recommendation for hosting companies.

I need a reliable, large, establish company
99.8% reliability index
Emails, Web, Database hosting
FTP etc required
24/7 support by email
Dedicated telephone line for support during business hours

Any suggestions from existing users please not hosting companies themselves thanks.

 

[Prestige-SEO]

I use hostgator, I think there great!


Sent from my iPhone using Tapatalk

 

[leemason]

Do you need a dedicated or virtual server or just a hosting service? What sort of web site do you have? Is it database driven or just brochure-ware?

 

[elaine@cheapaccounting]

I am looking for a dedicated server solution provided by a well establish ISP

 

[cis_paul]

Could I volunteer?

We have a 100% availability for Dec 2011 (and previous) as tested by WebPerf (http://www.webperf.net/availdetail.cgi?sutid=1542;month=168)

Emails, Web, Database hosting are all offered (is your site PHP?), we don't support old/traditional ftp, preferring more secure sftp - but this shouldn't be an issue since most ftp clients now can do sftp too.

24/7 support by email *tick*

Dedicated telephone line for support during business hours and again *tick*

 

[elaine@cheapaccounting]

What is the size of your organisation? (staff, turnover profit)?
How long have you been in business?
What is your overall up time over the course of your business life?
How many servers do you have?
What is your back up policy?
What are you support hours?
How many staff on your support desk?

Thanks

 

[ScotComp]

Dediserve are pretty good, used them before and they're a massive company.

 

[webhostuk]

I am looking for a dedicated server solution provided by a well establish ISP

Are you looking for managed Dedicated Server? Linux or windows?

 

[cis_paul]

What is the size of your organisation? (staff, turnover profit)?
4, we operate with a small company exemption

How long have you been in business?
1.5yrs in the UK, since 2001 in South Africa

What is your overall up time over the course of your business life?
I'd have to make that up and say 99.99%. Use the link provided to check our stats from a 3rd party. We're in a Tier4 DC specifically to prevent downtime and all the months I've checked show 100%.

How many servers do you have?
4 real, 8 virtual (spread over 2 real)

What is your back up policy?
for shared, dedicated or virtual? It seems from your previous post you're after dedicated. If so then we would only provide space for backups to be held. Perhaps you could confirm?

What are you support hours?
24hr support via voicemail/email. Office hours are 09:00->17:00.

How many staff on your support desk?
2

 

[elaine@cheapaccounting]

Are you looking for managed Dedicated Server? Linux or windows?

managed linux

 

[KM-Tiger]

managed linux

There is another way used by some business owners:

Buy or rent the hardware, colocated in a data centre.

Outsource management, support, and monitoring to a third party company, who specialise in just that.

It won't be the cheap option, but it will be high quality, which is perhaps what you are looking for.

 

[elaine@cheapaccounting]

Good option but for me I cannot be bothered with obsolescence issues - so dedicated server provider is the best options for us right now thanks.

 

[trebor8]

Just like to 2nd Hostgator. Fantastic support and plenty of scalable options

 

[Dominic Taylor]

Only one recommendation you need, Vidahost. UKBF members, top notch support, UK servers, UK support.

Thanks

Elaine - we can meet all your requirements and are used by many UKBF members. Feel free to PM me or give us a call on 0800 862 0248 (ask for Dom).

We own & operate all our own hardware and support the operations of thousands of clients including the very small to the very large.

 

[tony84]

I use http://www.webhost.uk.net/

Ive been able to chat (online) with their support reps at 2am, 12noon, 4 in the afternoon everyday of the week.... you cant ask for much more than that.

No downtime that they havnt made us aware of before it happens...actally there was once but in 2-3 years i cant really complain about that.

 

[Steve Sellers]

I’m looking at changing our existing provider and thought I would ask if anyone has any recommendation for hosting companies.

Was going to suggest Vidahost but as I scrolled through I see Dominic had already responded. Support is excellent IMO.

 

[HostXNow]

99.8% reliability index

You'll want better uptime than 99.8%/month. 99.8% uptime can get you 1 1/2 hours of downtime every month = loss of money due to less sales.

You can check it here

Uptime: 30 days 22 hours 30 minutes 43 seconds
Downtime: 1 hour 29 minutes 16 seconds
Percentage uptime: 99.8%

http://easyuptimecalc.com

You really want 99.95%-100% (we have had servers running with 100% uptime for several months at a time, so it is definitely possible).

Good luck

 

[That Guy]

As others have said Vidahost are one of the best

Great support via Phone, Email and Customer Forums.
Great Uptime, I how My Blog with them and Monitor it via Pingdom.
Servers are based in the UK which is a must!

 

[marble_pars]

Another here for Vidahost .

All my sites and clients sites are hosted with them and I have been through one hell of a lot of hosts and Vidahost have been the best by far.

I can also give you a discount code should you need it

 

[francsutherland]

I use HostPapa.com. About £60 / year for unlimited pretty much everything.
They also have Fantastico De Luxe which does automatic installation of lots of Content Management Systems, Blogging Software etc. Unlimited MySql database too.
I have used them for about 6 years and never had any major issues. The support tickets and live help are pretty good.

 

[James Grant]

Check out : fatcow.com
Great for small businesses, and outstanding customer service.

 

[cmcp]

If it's for an online service Rackspace are pretty good, a little more expensive but you're paying for the SLA and secure environments. For brochure sites I use Kualo, and I've heard nothign but good things about Vidahost on here.