- Original Poster
- #1
Hello,
I 've been working in the credit department for an IT reseller for nearly 12 years. We recently changed ERP systems and I've been going through the training notes. Our sales ledger is touching nearly $3bn in unsecured credit and circa 20k accounts . However some of the accounting controls is causing me some concern.
So our ERP has about 5 controls on the order release screen. Of particular note is the column which matches the terms of any sales order placed to the terms on the account.
An 'A' match denotes there the terms on the sales order match the terms on the account. Assuming other checks pass( creditworthiness, pmt history, overall running of the account etc ), the order can be released and we move on.
A 'B' match indicates there is a mismatch between the terms on the sales order and the terms on the account. This means orders are processed with payment being made to the company earlier or later than agreed. Given the volume of accounts, I presume this is OK with some customers and not OK with others . Its just the orders that are processed earlier than agreed. If a particular customer is not aware of this and this is happening across the entirety of the sales ledger, then this seems to me a bit wrong? At the same time orders being processed and paid later than agreed is also harming the cash flow. Not sure if this a major thing or I am reading too much into it.
The company has a whistle blowing policy and means of reporting concerns at work privately but not sure if I am making a mountain in a mole hill. Really we should be pushing back on orders where there is a mismatch, regardless if it means we get paid earlier or later than agreed if the moral high ground is sought. But I get the business environment is brutal and its a case of survival of the fittest. It's a case of ethics. I'm only raising this as work traffic has nearly grounded to a halt across the company and there is loose talk of potentially redundancy being mentioned .
Any thoughts are appreciated. I'll take the bluntness this website is known for and i'm sure the anonymity of the internet means people won't hold back. We're all people of the world here...so let rip please....
I 've been working in the credit department for an IT reseller for nearly 12 years. We recently changed ERP systems and I've been going through the training notes. Our sales ledger is touching nearly $3bn in unsecured credit and circa 20k accounts . However some of the accounting controls is causing me some concern.
So our ERP has about 5 controls on the order release screen. Of particular note is the column which matches the terms of any sales order placed to the terms on the account.
An 'A' match denotes there the terms on the sales order match the terms on the account. Assuming other checks pass( creditworthiness, pmt history, overall running of the account etc ), the order can be released and we move on.
A 'B' match indicates there is a mismatch between the terms on the sales order and the terms on the account. This means orders are processed with payment being made to the company earlier or later than agreed. Given the volume of accounts, I presume this is OK with some customers and not OK with others . Its just the orders that are processed earlier than agreed. If a particular customer is not aware of this and this is happening across the entirety of the sales ledger, then this seems to me a bit wrong? At the same time orders being processed and paid later than agreed is also harming the cash flow. Not sure if this a major thing or I am reading too much into it.
The company has a whistle blowing policy and means of reporting concerns at work privately but not sure if I am making a mountain in a mole hill. Really we should be pushing back on orders where there is a mismatch, regardless if it means we get paid earlier or later than agreed if the moral high ground is sought. But I get the business environment is brutal and its a case of survival of the fittest. It's a case of ethics. I'm only raising this as work traffic has nearly grounded to a halt across the company and there is loose talk of potentially redundancy being mentioned .
Any thoughts are appreciated. I'll take the bluntness this website is known for and i'm sure the anonymity of the internet means people won't hold back. We're all people of the world here...so let rip please....
