Problem of Great Content for Small Businesses

Google wants businesses to create great content, but as this article shows, it's not easy for small businesses to do this.

What problems are you, as small businesses, having in trying to build a good website and fill it with the great content Google requires?

(this blog was written by someone that has no connection to my company)
 

Mystro

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Google wants businesses to create great content, but as this article shows, it's not easy for small businesses to do this.

What problems are you, as small businesses, having in trying to build a good website and fill it with the great content Google requires?

(this blog was written by someone that has no connection to my company)

If that what it takes to be on the web then that's what he will have to do,

There is no reason why anyone's site should have anything but great content, its your business so you need to make sure its written the best it can be.

That said , great content won't guarantee any rankings so is there really a point to some business
 
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ZeroDouble

Google wants businesses to create great content, but as this article shows, it's not easy for small businesses to do this.

What problems are you, as small businesses, having in trying to build a good website and fill it with the great content Google requires?

Although he's not saying anything ground breaking, there's a fair bit of truth to the article.

Google (the business) *wants* webmasters to create great content, but it (the Algo.) doesn't "require great content", all it really requires is "unique" content to index - Nothing more.

The whole problem is that you get lots of people on various different forums and blogs, SEOs who have a vested interest (as content marketing is costly), or others who just simply don't know what they're talking about who just repeat (like a parrot) the mantra "Content is king" because it sounds good.

These same people never ask what the webmaster/business owners goals are first.

CONTENT IS NOT KING!!! ....... R.O.I IS KING!!!

It's just some people can't get their head around this, for whatever reason?

In an ideal world (as Google would have you believe) you would; have a great site, full of top end professionally written copy, produce amazing articles, amazing guest posts, white papers, videos, infographics, etc, etc. and wait for the links to start flooding in.

The truth is, a strategy like that is probably going to cost you a minimum of a couple of grand + per month, which your average business owner is just not going to see a return on, even if they do get lucky and manage to rank with the handful of 'Natural' links that it might generate.

So you see? Tons of great content, but where's the return?

The reality is that you could spend a fraction of that on buying and/or manufacturing backlinks, rank far quicker, and probably be on top for the same amount of time.

To me it's a no-brainer.

That's not to say that the whole content based 'build it and they will come' strategy doesn't have it's place, and in some cases it would definitely be the best way forward, it's just that the decision should be based on cold hard numbers, not Google propaganda and fantasy.

Also, I would agree with the above poster that you should always strive to have the best content on your site that you can, not for Google, but simply to increase conversions (always taking ROI into consideration).
 
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AnnSp

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ZeroDouble that makes great sense to me. Thanks. You are of course totally right, no point in writing or sharing content without it linking to your business etc. Right, please please explain backlinks to me, in layman's terms. Please. It is starting to get a bit too technical for me. I'm only a franchisee for an online estate agent wanting to blog and social media my way to fame lol (joke)..:eek:
thanks
 
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Elliottc26

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Hi,

What does "great content" on websites actually mean? Well, this:

1. It persuades your customers to buy from you

So, if you pay £300 to have an advert written and designed, for arguments sake, and you generate £2,000 of sales, there's your ROI.

This is what all your content needs to be doing. Forget Google for a minute, as you also need PPC, advertising, press releases, advertorials, and social media content.

The better your communications, the better your sales - as long as there is a need for your products/services then you are half-way there. The greatest copy in the world, on the greatest e-commerce website design, isn't going to sell a dog poo sarny! ;)
 
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...Right, please please explain backlinks to me, in layman's terms...
Backlinks are other websites linking back to yours (and your content). G counts backlinks in order to rank your site. Not all backlinks are created equal, so not something a rank beginner should attempt on a site that you rely on for your sole income...

If you want to learn, create a separate site, ideally for something that you can afford to lose...
 
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zigojacko

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Google wants businesses to create great content, but as this article shows, it's not easy for small businesses to do this.

What problems are you, as small businesses, having in trying to build a good website and fill it with the great content Google requires?

(this blog was written by someone that has no connection to my company)

I don't really know where to start with this... It's just, well... the mentality and approach are wrong!

a) who gives a hoot what Google wants?
b) why are you creating content for Google?
c) the answers to (a) and (b) above solves the problem of "struggling to give Google what it wants".

Why not create content for your customers (these are after all what will earn you money right)?
Why not identify their problems and needs and develop a solution?
If it is hard to come up with this, then you either haven't done your market research, don't know your niche very well or have completely skipped the most important part of running a presence on the web (like many) and don't understand how a search engine works therefore don't know how to use it as an effective marketing channel.
 
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J

Jetbusters

I found this difficult myself, as our business model is pretty simple and although the range of services we offer is fairly broad, there are only so many ways you can generate content when it comes to using jet washers to clean things.

One way to approach the issue is to look at how you can describe your site from different angles.

For example,

Scientifically
Historically
Comparitively
Distinctively
Socially

By approaching your site (or business) with the intention of genrating content that covers each of these areas (where appropriate, of course!) then you can quickly generate more content then you may have first thought possible
 
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jamesosix

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Yeah the problem here is "great content". 'Great' is very subjective, even for the Big G.

What I read it means is unique and helpful one way or another.

The problem is say your a plumber or electrician..what the hell do you write about that offers the 2 things above.
 
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The problem is say your a plumber or electrician..what the hell do you write about that offers the 2 things above.

Are you serious??

It's a skilled trade that millions of the rest of the population have no idea about. There is absolutely shed loads of great and valuable content that would be in demand from a plumber or electrician.

This is why there are content marketers out there. To do this 'creative' thinking for you!
 
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jamesosix

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Are you serious??

It's a skilled trade that millions of the rest of the population have no idea about. There is absolutely shed loads of great and valuable content that would be in demand from a plumber or electrician.

This is why there are content marketers out there. To do this 'creative' thinking for you!
But I'm talking General Plumber Joe, who doesnt believe he should have to pay somebody to come up with content and lets be honest there is not much search volume for plumber blogs or articles that I have seen.

And even if there was, the point still stands, not every industry has "great content" able to satisfy the google gods.

I'm sure a hair dressers or a computer company would be able to come up with unique, helpful content much easier than say a plumber.
 
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But I'm talking General Plumber Joe, who doesnt believe he should have to pay somebody to come up with content and lets be honest there is not much search volume for plumber blogs or articles that I have seen.

And even if there was, the point still stands, not every industry has "great content" able to satisfy the google gods.

I'm sure a hair dressers or a computer company would be able to come up with unique, helpful content much easier than say a plumber.

I disagree, there's plenty that "General Plumber Joe" can write great content about without paying someone to come up with the ideas. After all, he's the expert in his field and knows the types of scenario's that would help someone out if there was a tutorial/guide on the subject.

And the fact there is minimal search volume for 'plumbers blogs' is just irrelevant. People aren't searching for plumbing blogs, they're searching for how to change a tap washer or how to service a quarter/half turn tap etc.
 
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SillyJokes

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I think small business owners are often not very journalistic and struggle to write stuff when they would be more comfortable spending time doing what their business is designed to do.

I know I find writing content a huge bore and I quite enjoy writing. However, I don't want to pay someone else to do it.
 
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However, I don't want to pay someone else to do it.

You don't want to pay an expert to write content that will drive traffic, convert visitors and move your business forward?

--
There's no escaping that awesome content is what keeps the web going... It really only leaves two choices, get creative and produce content yourself or pay experts in this area to do the thinking and create the content for you.

There is another choice of course, churn out mediocre, regurgitated garbage that no-one cares about and don't reap any rewards and risk damaging your online presence and business reputation. Amazingly, this is what so many businesses actually choose to keep on doing. :eek:
 
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SillyJokes

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I don't want to pay someone who doesn't really know my industry anything to string together some random paragraphs with a few keywords jammed in.

Which is what a lot of 'content' writers seem to do.

£300 for £2000 worth of sales was mentioned earlier as if that was good. Personally - I think that was a lot of money for that amount of gross business.
 
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Hmm. Yes. That isn't what I'm talking about.

As with anything on the web, there are many self-proclaimed 'experts' and 'gurus' out there that haven't got a clue - you just need to be able to identify the content strategists that will help your business flourish (and that rules out anyone that calls themselves a 'content writer' for a start).
 
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jamesosix

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I disagree, there's plenty that "General Plumber Joe" can write great content about without paying someone to come up with the ideas. After all, he's the expert in his field and knows the types of scenario's that would help someone out if there was a tutorial/guide on the subject.

And the fact there is minimal search volume for 'plumbers blogs' is just irrelevant. People aren't searching for plumbing blogs, they're searching for how to change a tap washer or how to service a quarter/half turn tap etc.
Yeah and then those "how to change a washer" blog posts dont even come close to ranking vs yahoo answers or wikihow etc and I'm sure those subjects already have plenty of posts online, thus they are not original or unique.

So Now our little plumber General joe, now has to write posts (which he probably isnt very comfortable doing) and now he has to try an outrank certain competitors such as Yahoo answers etc.

Great.
 
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Yeah and then those "how to change a washer" blog posts dont even come close to ranking vs yahoo answers or wikihow etc and I'm sure those subjects already have plenty of posts online, thus they are not original or unique.

So Now our little plumber General joe, now has to write posts (which he probably isnt very comfortable doing) and now he has to try an outrank certain competitors such as Yahoo answers etc.

Great.

There is so much more to my example though... That was simply it in it's basic format. People search for that content. It's easy to outrank Yahoo answers or Wikihow if your content is better.

I think you're missing the bigger picture with this :/
 
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Yeah and then those "how to change a washer" blog posts dont even come close to ranking vs yahoo answers or wikihow etc and I'm sure those subjects already have plenty of posts online, thus they are not original or unique.

So Now our little plumber General joe, now has to write posts (which he probably isnt very comfortable doing) and now he has to try an outrank certain competitors such as Yahoo answers etc.

Great.

You're looking at it from the wrong perspective -The point of content marketing is to try to by pass Google altogether.

The principle is quite simple:


  • Go out online to where your target audience 'hang out'.

  • make note of any questions that come up time and time again.

  • write an article or other piece of content that answers those questions.

  • go back to those same places and try to promote it to those same people.


Whether or not it's a sustainable strategy depends on the business and whether it will deliver a return.
 
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jamesosix

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I think you guys are forgetting many small independant business owners neither have the time or will to do all what you guys say. And trust me, a small plumbing site with a blog would require a lot of either expertise, or money to even come close to ranking wikihow/yahoo answers.

The point being some businesses will struggle to come up with original, unique content and dont really have the cash available to pay somebody to do it all for them.

Edit:
I do agree people should focus on other ways to promote their content. Social media channels, word of mouth etc.
 
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Elliottc26

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I don't want to pay someone who doesn't really know my industry anything to string together some random paragraphs with a few keywords jammed in.

Which is what a lot of 'content' writers seem to do.

£300 for £2000 worth of sales was mentioned earlier as if that was good. Personally - I think that was a lot of money for that amount of gross business.

So, if you gave someone £300, and they gave you £2000 in return, you would feel ripped off? :| There's no "get rich quick" in business - that's a great deal!

If I know you could make £10,000, for example, from my copy, I'm going to want say £3,000 - that's a very favourable deal for you. The top copywriters get paid thousands for a page of copy by the big companies who make tens and even hundreds of thousands from it.

If you paid someone to write copy for you, they research your target customers, and your product or service (whatever was being promoted), and write copy for your potential customers. I wrote an advertorial for Ladbrokes and I'm not a gambler, and don't work in the industry.

As far as content goes, I can write any content, in any industry, for anyone. The key here is: Research. I've published articles on aviation and I don't work in it, and I'm not a pilot. I copy edited some articles for Aviation News magazine too. I've written successful blog posts about hotels in Las Vegas - never been to any of them!

You need to find a professional writer who will transform your content to something that's interesting and relevant, searchable, and up-to-date.

You pay someone to do it because you would like to have a return on your investment. Your getting something long-term for it, so, the person creating it would also like something for their efforts. That's fair...and...

...that's business! You have to give to receive. :)
 
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...And trust me, a small plumbing site with a blog would require a lot of either expertise, or money to even come close to ranking wikihow/yahoo answers.
A small plumbing site doesn't have to compete with wikihow/yahoo answers. Few local plumbers look for work outside their local area, so they only have to rank for local terms, and that's always been easy peasy ;)

As ZeroDouble says figure out who your customer is, where they hang out and give 'em what they want...
 
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jamesosix

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Yet again, the point is being missed:- I would bet my house the majority of small indepenant business owners will not go through the effort of doing all of this of their own back.

Many will even DIY it over paying a professional. They cant have it both ways:

Pay - get it done professionally (ie faster and cleaner and more supported) whilst still obviously making a good ROI or..

Save - learn how to do web design, graphic design, seo, smm, offline marketing etc etc - whilst all still running another full time business too. Plus other duties like family duties, or whatever.

I will say I disagree on a copywriter being somebody "who just puts paragraphs together littered with keywords". A good proper copywriter will write to engage the audience. Anybody can put words into structure and order, but a skilled copywriter is well worth the investment imo. Again, its that very attitiude that people will just do it themselves not really knowing the proper way it gets done.
 
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I will say I disagree on a copywriter being somebody "who just puts paragraphs together littered with keywords". A good proper copywriter will write to engage the audience. Anybody can put words into structure and order, but a skilled copywriter is well worth the investment imo. Again, its that very attitiude that people will just do it themselves not really knowing the proper way it gets done.

I imagine it must be tough trying to convince smaller businesses to invest in professional copywriting, especially when smaller comapnies tend to have less of an understanding of SEO and SERPS, etc. Alot of people expect instant results if they are going to invest their money, yet at the same time you certainly can't start suggesting that "my expert copywriting skills will get you on page one of Google for all your targeted keywords" as people will think you are a con-man :)

For blue chips and corporates it's different, as they appreciate the longer-term efforts, and of course diversify their marketing strategy into other areas.
 
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SillyJokes

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So, if you gave someone £300, and they gave you £2000 in return, you would feel ripped off? :| There's no "get rich quick" in business - that's a great deal!

If I know you could make £10,000, for example, from my copy, I'm going to want say £3,000 - that's a very favourable deal for you. The top copywriters get paid thousands for a page of copy by the big companies who make tens and even hundreds of thousands from it.

If you paid someone to write copy for you, they research your target customers, and your product or service (whatever was being promoted), and write copy for your potential customers. I wrote an advertorial for Ladbrokes and I'm not a gambler, and don't work in the industry.

As far as content goes, I can write any content, in any industry, for anyone. The key here is: Research. I've published articles on aviation and I don't work in it, and I'm not a pilot. I copy edited some articles for Aviation News magazine too. I've written successful blog posts about hotels in Las Vegas - never been to any of them!

You need to find a professional writer who will transform your content to something that's interesting and relevant, searchable, and up-to-date.

You pay someone to do it because you would like to have a return on your investment. Your getting something long-term for it, so, the person creating it would also like something for their efforts. That's fair...and...

...that's business! You have to give to receive. :)

It really depends upon your gross margin doesn't it? That's my argument. 10% of spend on Marketing is a rough guide and you are asking for more than that which I am saying is potentially expensive.

Of course I understand you have to spend to accumulate, but you don't have to over spend and use someone who is rehashing other people's articles.
 
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but you don't have to over spend and use someone who is rehashing other people's articles.

Don't use someone that is rehashing other people's articles then.

Hire a specialist with great reviews and testimonials, where you can view examples of previous copy written or projects undertaken and details of how the business improved or increased it's onsite conversion as a result...
 
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fisicx

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Great copy on a landing page can easily pay for itself. Combine this with a some PPC marketing and you have a great little earner.

It's not about getting articles written or even ranking. It's all about conversions.

Even the local plumber can benefit. They may rank well for local searches but it the competiton (who rank lower) have persuasive content (including the snippet) they will get the new business.

There is no problem of great content for small businesses. The problem is small businesses not appreciating the benefits of great contant.
 
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Elliottc26

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It really depends upon your gross margin doesn't it? That's my argument. 10% of spend on Marketing is a rough guide and you are asking for more than that which I am saying is potentially expensive.

Of course I understand you have to spend to accumulate, but you don't have to over spend and use someone who is rehashing other people's articles.

I actually charge an hourly rate and work out my pricing based on how long it takes to research, write, edit, 2nd draft, and proofread new copy. However, you can always ask for quotes and see how much it would actually cost to have written, designed and printed, and delivered, 1,000 flyers, for example, from different businesses.

My point is that small businesses sometimes try not to spend to save, and do not generate new customers or market to existing customers effectively and lose business. Some advise a budget of 20% of total budget for marketing.

If your total marketing budget is less than £300, then of course you are massively restricted and will struggle to generate new customers whether locally or through your website. Some marketing materials are used to sell a product or service, other times it's to inform, join a discussion, compete, and/or state your positioning, etc.,.

However, you are investing to gain a return, so, you will get your money back to reinvest in more marketing. If you spend £300 on a flyer, for example, and it generates £2,000 new business for you, which generates £900 repeat business for you, and if your net profit margin is 25%, then you'd make £870 -£300 = £570 net profit. But next time, you only spend £200 on printing and delivering the same flyer, but say instead of a 1,000 print run you do a 3,000 print run, you'll begin to make more net profit.

But, if you spend a little more or find a supplier who costs less to have more printed, you increase your ROI on that flyer. So, for example, 500 flyers may yield £1,600 sales; 1,000 £3,200; 2,000 £6,400; 4000 £12,800 over the year. Once you have the copy and the design, you can print away until your hearts content all year long.

When the new customer buys from you, you send them another flyer/leaflet/small catalogue, and text message marketing, email sales letters/newsletter, a free sample, introduce a friend offers, etc., which then generates repeat and new business for you too with offers, etc.,.

You should know which marketing channels work best for your target customers.

Gross Margins

You know how much sales your business needs to reach to cover overheads and break-even. By investing in copywriting and a good design, for arguments sake, you are doing so to increase your response and conversions over the long-term; thereby increasing your sales long-term.

If you find your gross margin is an issue, then finding cheaper suppliers and/or materials is going to help improve your business risk and profitability. If your businesses costs are high, and pricing is low, then you are not going to turn a profit - ultimately failing. :)
 
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Elliottc26

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So...

If you pay for copy and a design for your new website, or existing website, the aim is to convert that visitor into a paying customer, or a potential client asking for a quote, etc.,. You are looking to improve those conversion rates, and lower bounce rates, and improve sales!

You also use copy and a design for any online advertising, when you can afford it, to convert a viewer into a visitor. But also use social media, guest blogging, PPC, etc.,. The more visitors (traffic) the merrier - the same as the more leaflets the better the ROI!

You use written content on your blog to bolster your expertise and credibility, be more searchable, to improve ranking, and to be a useful resource people will return to, keep in mind, and refer others to. Ultimately, to increase your traffic, page rank, Google rank, all for sales conversions and to make money - turning a browser into a visitor. The more traffic, the better!

You're always looking for a return on your investment. :)
 
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This thread has actually given me an idea for a website :)

Ok so how does a customer, looking to hire a good copywriter, find one?

first of all, I will elaborate.... I go online and search for "I need a great copywriter" and hit search. I get a million responses. Is the first one to appear in the google rankings the best one? not necessarily.....it could just so happen that the copywriter promoting his/her skills, have spent a lont of time and effort targeting the exact phrase "I need a great copywriter"...or it could just be that there happens to be a local copywriter in your area, and google has opted to pop it in front of you based on geographical location.

The point is that the business owner (customer) wants great copy, but they also want it to benefit their business from an SEO perspective. It's all well and good having the most informative, engaging descriptive content on plumbing a downstairs loo, if you only happend to mention the word "plumbing" and "downstairs loo" once in a 5000 word article!

The point is that a good writer, journalist or editor does not always necessarily make a great web-focussed copywriter. Sure they have the fundamental skill-set to go and hone their skills and eventually become one, but it doesn't mean they are one from the outset.

So if someone wants a great web-focused copywriter, that is capable of writing great content...how do they find them??

Here's my idea :)

A copywriter's ranking table website....... ok so I haven't thought it out fully yet! But the genral idea is a way of measuring and quantifying a copy-writers skill over a period of X months/years. This way people can see the actual difference the copywriter has made to their business. I for one would seriously consider hiring one if I could actually see the difference it has made to other businesses ROI.

What do you think? or is the idea rubbish? :D
 
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A copywriter's ranking table website....... ok so I haven't thought it out fully yet! But the genral idea is a way of measuring and quantifying a copy-writers skill over a period of X months/years. This way people can see the actual difference the copywriter has made to their business. I for one would seriously consider hiring one if I could actually see the difference it has made to other businesses ROI.
It's a matter of trust. Why would anyone trust your website?

Good copywriters tend to attract lots of business without having to be rated...
 
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Elliottc26

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Hi,

ROI is a measurement of managerial effectiveness. One formula to calculate ROI is:

ROI = net profit / sales * sales / investment

investment means total assets of the business.

ROI is generally calculated over a period of 12-months and it is an average. This will tell you how effectively you have been using your resources.

This in turn will tell you, as a percentage, of your marketing and business performance as a whole. It takes into account everything you do.

So, over a 12-month period you improve your copy, designs, print quality, find cheaper suppliers/materials, etc., then you can measure ROI differences. You're obviously looking for improvements since last year.

For example:

Yr 1
ROI = 12000/150000*150000/3000 = 4% *2 = 8%

Yr 2
ROI = 22000/200000*200000/5000 = 4.4% *2 = 8.8%

These figures tell no one about how your copy performed, just that there was an improvement as all you'd see is a percentage based on a year's performance of an entire businesses net profits, sales, and investments.

But, your marketing materials effectiveness is based on:

  • Your product/service
  • Your target audience
  • Your message/offer
  • The copy
  • The design
  • Traffic/circulation numbers

Therefore, ROI of a single material would be worked out as (using my above example figures):

ROI = 570/2000*2000/300 = 1.9 *2 = 3.80%

No copywriter or designer in the world can beat the averages and give you a 20% ROI as there are some very professional, skilled, and competent people out there making this 3.80% happen (in fact it's a little less, but...).

Therefore, you would need to increase the traffic numbers to increase your profits, which costs more investment to make more sales in year 3. :)
 
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For little business owners, the drive to construct a bigger consumer base and get more customers can be very strong. It is essential, however, to remind yourself that getting more customers or more money is not always the very best possible move for your business.
 
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HazelC

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But I'm talking General Plumber Joe, who doesnt believe he should have to pay somebody to come up with content and lets be honest there is not much search volume for plumber blogs or articles that I have seen.

And even if there was, the point still stands, not every industry has "great content" able to satisfy the google gods.

I'm sure a hair dressers or a computer company would be able to come up with unique, helpful content much easier than say a plumber.


I disagree, but then that's because I am constantly writing unique content for these 'General Joe' clients. People like plumbers (to go with your example) know interesting tips and facts that they can share with the public. The public want to know how to change their pipes (for example) and General Plumber Joe has written an article about this so when the public search on Google General Plumber Joe has his blog post about this at the top of Google and they follow his tips. Then if something plumbing like goes wrong in the future the public call Joe as they trust him.

There is unique content for every trade! :)
 
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This conversation has got my head spinning a little bit.

SEO helps to get your web pages seen and that's great. But without "great content" to back it up, your reader is going to look at your page; think "what a crock of *&%@" and disappear again.

If you want to grab attention, keep it and convert that attention into a sale - you will need great content.

And the reason Google wants great content is because it's their job to make sure people are finding the pages and the content they're actually looking for. If you appease Google, then you stand a much better chance at pleasing your reader.

Write for your ideal customer. Tell them what they need to know. Then go back over your copy/content and make it apealing for Google too.

As for the question of what great content is; It's content that your reader wants to read. It's content that keeps them coming back for more because they want to hear what you have to say.
 
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StevePoster

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  • Nov 29, 2013
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    Google wants businesses to create great content, but as this article shows, it's not easy for small businesses to do this.

    Creating great content is not only the problem but on how this awesome story will successfully reach your targeted audience. I think its doesn't matter whether it is small or big businesses when it comes to creating great content. You can produce a piece of engaging content and it will do the rest for you.
     
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