Magento FAQ

H

Henry Osadzinski

Welcome to the Magento Support forum. This is an area for members to ask questions, share advice and talk about the latest developments relevant to Magento users.

If you're already using Magento or are thinking about using it for your site, this is a space to post your big questions and answers. We'll regularly look in and curate / organise (with credit to authors :)) so that it can grow into a helpful resource for UKBF users.
 

apricot

Free Member
  • Apr 7, 2012
    586
    76
    Just on time! Thanks for this..

    I have a question.. I bought & started to use a template called Shopper from ThemeForest..

    I have a problem with setting up the home page ( i need to get categories list on the left) I am trying to get help from their support, but they don't really check the forum, it is very quite. Any one knows how i can fix it or where can i go for help?
     
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    apricot

    Free Member
  • Apr 7, 2012
    586
    76
    Have you looked at the FAQ? - http://queldorei.com/faq.html

    You could try asking on the themeforest forums to see if someone else has used it but they might just tell you to contact the author (original huh?)

    Yes, i have tried both fqa & forum & send emails to admin. My issues hanging for 3 days and i can't use the website before i fix them
    ..Anyone?
     
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    Garryt

    Free Member
    Business Listing
    Jan 17, 2013
    6
    2
    Saltash
    computech.software
    Many of our customers use Magento and think it's great, especially as our CRM software BusinessMan, can integrate to it. They really believe it saves them hours by having Magento seamlessly integrated to their live stock in their BusinessMan CRM system.

    Please let me kmow if you would like any more info :)
     
    Last edited:
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    A

    Andrew Baker

    Welcome to the Magento Support forum. This is an area for members to ask questions, share advice and talk about the latest developments relevant to Magento users.

    If you're already using Magento or are thinking about using it for your site, this is a space to post your big questions and answers. We'll regularly look in and curate / organise (with credit to authors :)) so that it can grow into a helpful resource for UKBF users.

    Excellent idea, looking forward to sharing our knowledge...
     
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    Ollie Wright

    Free Member
    Jun 16, 2015
    1
    0
    47
    Hi, complete newby to this here!

    We currently use Magento to run our online shop and it is now being integrated to our eBay shop too. But as we have got busier and taken on more staff, we now have any one of 4-5 members of staff with Magento open and we all tend to print our own orders off as we put them on. What is causing a problem is that when a web order comes through, it is not always picked up on and printed off, and this is only going to get worse as eBay becomes integrated.

    What I am asking in a very round about way is, does anyone know of a bolt on/add on for Magento that we can use that will do one of the following:

    1) Change the colour of the background behind an order once it has been printed?

    2) Add an extra step in to the order completion process, at the moment it is submit, ship, invoice and it will then show completed, or just ship in the case of web orders. If there was an extra step in there for printing before it showed as complete, that would work too.

    This is a bit of a long shot, but perhaps someone out there can help me with this!!

    Cheers Ollie
     
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    Roman_Y.

    Free Member
    Jan 22, 2016
    3
    0
    Hello Ollie,
    I think that the only one way to solve your problem is:
    - to create a custom extension, specially for your site and your business logic. This extension should add extra step into order completion and help you to print out your order.
    Unfortunately there is no such a basic extension with similar functionality, that's why it should be customized.
     
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    Countrymun

    Free Member
    Sep 13, 2014
    153
    17
    England
    Hi Ollie
    This thread is old but it would be good to know if you found a solution.
    At the moment, I check towards the end of the day by counting the number of orders showing against the number of invoices showing that day and then check that we have despatch notices to match.
    Not ideal but it seems to work for me. Obviously we don't always ship an order same day (ie if it arrives after despatch cut off time) so I only count orders from a certain time for 24 hours.
    The other thing I check is whether an order says processing or completed since it doesn't allow completion unless the invoice has been created - and our rule is that when you create invoice you must print it off at the exact same time.
    It would be good to know if others have an easier fix for this.
    best wishes
    susan
     
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