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there have been several posts on the forum about CRM. Sigar is quite powerful and free(OSS).
Hi Chris
Your software certainly looks extensive, but my concern with web-based software like this is what if our internet is down for some reason (last year it was down for FOUR days!)?
Is there not some way you could do a web-based and offline software that were linked. That way, all the time the user has access to the internet they can use the web-based version. But if they're internet connection goes down they can still use the offline version (which was updated with all the necessary client data the last time the web-based version was used) and then it simply uploads all the new information once the internet connection is back?