Innovative Digital Solutions Await You at Agile Tech Solutions – We'd Love Your Feedback!

Hello UK Business Forum Community,

I hope this post finds each one of you thriving in your respective ventures!

My name is Nick, and I represent Agile Tech Solutions, a forward-thinking and innovative digital solutions provider. We have recently revamped our website and services to better cater to the ever-evolving needs of businesses and individuals in today’s digital landscape. As this is our first time reaching out to this wonderful community, we are eager to connect, learn, and grow with all of you.

What We Offer:Agile Tech Solutions specializes in a diverse range of digital services, including top-tier web hosting, secure VPN services, scalable virtual private servers (VPS), and bespoke web development solutions. Our mission is to demystify the digital world, offering tools and services that drive growth, enhance productivity, and ensure the security of your data.

We'd Love Your Feedback:As we continually strive to improve and innovate, your feedback is invaluable to us. We invite you to visit our website at https://www.agiletechsolutions.co.uk/ and share your thoughts, suggestions, or any feedback you may have. Whether it’s about the user experience, the clarity of information, the range of services, or any other aspect, we are all ears!

Special Offer for UK Business Forum Members:To celebrate our introduction to this community and to show our appreciation for your feedback, we are offering an exclusive £10 gift card to all new sign-ups from the UK Business Forum. This gift card can be redeemed against our services, giving you a head start on your journey with Agile Tech Solutions. Simply mention “UKBF” when signing up, and the gift card will be added to your account.

Why Choose Agile Tech Solutions?

  • Innovation and Reliability: We pride ourselves on offering innovative and reliable solutions that keep you ahead in the digital game.
  • Customer-Centric Approach: Our clients are at the core of everything we do, ensuring you receive exceptional support and services.
  • Community and Growth: Being part of Agile Tech Solutions means joining a community that is committed to growth and success.
We are thrilled to be here and are looking forward to engaging with the UK Business Forum community. Your insights will play a crucial role in helping us refine our offerings and better serve you.

Thank you for taking the time to read our post, and we can’t wait to hear from you!
 

fisicx

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Hi Nick @agiletech and welcome to UKBF.

Whenever I see the word agile I cringe. After working with a business that used the agile methodology I vowed never to go near it again.

Looking at your site and my first question is: what makes you any different to the zillions of other hosting companies?

Your special offer puts you down with all the other bottom feeders (like godaddy, ionos, 123reg etc).

Why is WordPress hosting more expensive? Surely I can install WP on your cheap £4.99 package. No idea what handshake WordPress hosting is.

But it all comes down to your marketing strategy. Who are you targeting? How are you targeting? Why would they move from their existing host to you? What do you offer that is different to everyone else?

And check your spelling and grammar:

These speeds are its excellent. It’s rare that a "dvpn" fast connection speeds across its network. Private Internet its Access is the leadings "dvpn" Service provider.
 
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Hi Nick @agiletech and welcome to UKBF.

Whenever I see the word agile I cringe. After working with a business that used the agile methodology I vowed never to go near it again.

Looking at your site and my first question is: what makes you any different to the zillions of other hosting companies?

Your special offer puts you down with all the other bottom feeders (like godaddy, ionos, 123reg etc).

Why is WordPress hosting more expensive? Surely I can install WP on your cheap £4.99 package. No idea what handshake WordPress hosting is.

But it all comes down to your marketing strategy. Who are you targeting? How are you targeting? Why would they move from their existing host to you? What do you offer that is different to everyone else?

And check your spelling and grammar:
Hi @fisicx ,

Thank you so much for the warm welcome to UKBF, and for taking the time to visit our site and share your thoughts. It’s interactions like these that make communities such an invaluable resource for growth and learning.

I hear you on the agile methodology; it indeed isn’t everyone’s cup of tea. Our use of 'Agile' in our name isn’t directly related to the methodology, but more about our adaptability and commitment to evolve in this fast-paced digital landscape to meet our customers' needs.

To address your question on what sets us apart, we are well aware of the zillions of hosting options available, and our mission is straightforward: to provide a blend of premium yet affordable services backed by premium support. We aren’t aiming to compete on price alone, as we believe the real value we bring to our clients goes beyond just numbers.

Our WordPress hosting, priced higher than our base package, is tailored for users who prefer a hassle-free experience, with optimizations specifically for WordPress, security enhancements, and premium support. This is to ensure that users can fully leverage the power of WordPress without the technical hassles. And yes, you can indeed install WordPress on our base package; our WordPress hosting is just there to provide an extra layer of convenience and support for those who need it.

You’ve raised an excellent point regarding marketing strategy. Our primary target market includes small businesses and entrepreneurs who value a reliable digital presence without breaking the bank. We differentiate ourselves with our commitment to customer support, our tailored services, and our community-centric approach. We’re not just providing hosting; we’re fostering a community of growth and digital empowerment.

I appreciate your note on checking spelling and grammar. This is something we take seriously, and we are consistently working to improve our communication and presentation. If there are any specific areas you noticed that need attention, I’d be grateful for your feedback.

Thank you once again for your insightful message and for sparking this important conversation. We are here to learn, grow, and contribute positively to this community, and your input is invaluable in guiding us towards that goal.

Best regards,

Nick
Agile Tech Solutions
 
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fisicx

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You need to say all that on the site. Replace the jargon with words a small business with limited technical knowledge will understand.

Everyone offers the same thing. Everyone offers a range of packages and premium support.

When I land on your site I can't see any of the packages. I have to hover on the menu to see what's on offer. And even then the descriptions are meaningless - unless you understand the technology.

Here's an idea for your homepage. Bin the slider and all the tech speak. Just have a simple grid listing the types of hosting and what it can be used for.

Even better, have a multi-step conditional form where I answer questions and this leads me to the best package for my business.

As to the spelling and grammar, the quote in my previous post was taken directly from your website.

Might also be a good idea to show your faces on the Team page. Which has the title:

Creative and Profissional Team​

 
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You’ve raised an excellent point regarding marketing strategy. Our primary target market includes small businesses and entrepreneurs who value a reliable digital presence without breaking the bank.
Most small businesses and entrepreneurs (a much over-used term), will go to a web developer / designer before considering hosting (the majority don't even know they need hosting). Surely it's packages for web developers you should be targeting. I recommend a hosting company to every new client. If you hadn't posted here, how would I know you existed?
 
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fisicx

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@agiletech - just looked at your Linkedin page Nick and you don't even mention your company. It says you work for Mainframe Business & IT Consulting. Which ain't hosting.
 
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You need to say all that on the site. Replace the jargon with words a small business with limited technical knowledge will understand.

Everyone offers the same thing. Everyone offers a range of packages and premium support.

When I land on your site I can't see any of the packages. I have to hover on the menu to see what's on offer. And even then the descriptions are meaningless - unless you understand the technology.

Here's an idea for your homepage. Bin the slider and all the tech speak. Just have a simple grid listing the types of hosting and what it can be used for.

Even better, have a multi-step conditional form where I answer questions and this leads me to the best package for my business.

As to the spelling and grammar, the quote in my previous post was taken directly from your website.

Might also be a good idea to show your faces on the Team page. Which has the title:

Creative and Profissional Team​

Hi @fisicx ,

First off, I’d like to express my gratitude for your continued guidance and the time you've taken to provide such constructive feedback. Your insights are indeed eye-opening, and I couldn’t agree more that our communication on the site should be as clear and accessible as possible, especially to small businesses with limited technical knowledge.

Your suggestion about simplifying the language on our site and replacing the jargon with more user-friendly terminology is on point. We acknowledge that our messaging could be more straightforward and are now committed to revamping our content to ensure it speaks directly and clearly to our target audience.

Regarding the navigation and visibility of our packages, I see how the current design could be a roadblock for potential clients. We will take immediate steps to restructure our homepage, providing a simplified grid listing of our hosting types and their practical uses, with clear, jargon-free descriptions.

The idea of a multi-step conditional form is brilliant, and we will explore implementing this feature to guide users to the best package suited to their specific business needs. This aligns perfectly with our goal to simplify the user journey and ensure our clients find exactly what they need without any hassle.

Your point on showcasing our team is well-received. We understand the value of humanizing our brand and will make our team more visible, along with ensuring all typos and grammatical errors, including the misspelled "Profissional," are corrected.

We’re in this business to learn, improve, and provide the best possible service to our clients, and feedback like yours is invaluable in helping us achieve that. Thank you once again for being a catalyst for positive change.

Best regards,

Nick
Agile Tech Solutions
 
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@agiletech - just looked at your Linkedin page Nick and you don't even mention your company. It says you work for Mainframe Business & IT Consulting. Which ain't hosting.
Hi @fisicx ,

Thank you once again for taking the time to look into our online presence and share your observations.

You’re right; my LinkedIn profile is currently aligned with my previous engagement at Mainframe Business & IT Consulting. I appreciate your diligence in pointing this out, as it provides me with an opportunity to explain our strategic approach.

At Agile Tech Solutions, we are embracing a philosophy of organic growth, aspiring to let our services and customer experiences speak for themselves. While personal networks and connections are invaluable, we are keen on establishing Agile Tech’s identity and reputation independently, ensuring that when people choose us, it’s solely based on the merit of our offerings and the quality of our service.

That being said, I understand the importance of a consistent and trustworthy online presence. Rest assured, an update to my LinkedIn profile is on my agenda, and I will be aligning it with Agile Tech Solutions shortly. I wanted to ensure that when I make that update, it genuinely reflects the growth and stability of Agile Tech, showcasing our capability to stand on our own feet in the competitive hosting landscape.

I believe in Agile Tech’s potential to make a significant impact, and your guidance has been instrumental in helping us refine our approach and presentation. Thank you for being a part of our journey towards continuous improvement and customer-centric service.

Best regards,

Nick
Agile Tech Solutions
 
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Most small businesses and entrepreneurs (a much over-used term), will go to a web developer / designer before considering hosting (the majority don't even know they need hosting). Surely it's packages for web developers you should be targeting. I recommend a hosting company to every new client. If you hadn't posted here, how would I know you existed?
Hi @Shopclicks ,

You've hit the nail on the head, and I couldn't agree more with your observation. Many small businesses and entrepreneurs might not have a deep understanding of the intricacies involved in web hosting, often relying on web developers and designers to guide them through this crucial part of establishing an online presence.

Your comment underscores a significant aspect of our market strategy, and I appreciate your insight. At Agile Tech Solutions, we are actively working towards fostering strong relationships with web developers and designers. Our aim is to create tailored packages and services that cater precisely to the needs of these professionals, ensuring they have the robust and reliable hosting solutions they require to best serve their clients.

We understand the pivotal role that word-of-mouth recommendations play in our industry, especially from trusted web developers like yourself to your clients. This is an area we are keen on developing, ensuring that Agile Tech becomes a go-to choice for professionals in the field.

Your point about visibility is well-taken, and we are actively working on increasing our outreach and establishing a solid presence where our potential clients and collaborators are. This engagement on UK Business Forums is a part of that effort, and we are exploring additional avenues to make sure that Agile Tech Solutions becomes a familiar and reliable name in the hosting space.

Thank you once again for your valuable input, Shopclicks. We are here to learn, grow, and adapt, ensuring that we serve our customers and collaborators to the best of our abilities. If there are any specific features or services you believe would benefit web developers in their work, I would love to hear your thoughts.

Best regards,

Nick
Agile Tech Solutions
 
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fisicx

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Don’t do anything with the site. Review your marketing strategy and develop a site structure and content that matches how you market your services.

For example, if you are using ppc your landing pages will be very different to those promoted using email marketing.
 
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fisicx

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Nick, why do your posts look like they were written using an AI tool?
 
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Apart from debate around what constitutes an 'entrepreneur' - I'm arguably in your target market.

However your site and your narrative on here don't resonate with me at all - I'm undecided whether it's AI, or just people who think you have to talk in clichés to be business-like.

When buying anything technical in nature, my major criterion is that I want to deal with an individual and/or a business who can talk in plain English & give direct answers to questions. Not long paragraphs full of platitudes and an amalgam of tech/business-speak.

That's my segment of your market excluded, which might help you to better define who your customer is likely top be.
 
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Apart from debate around what constitutes an 'entrepreneur' - I'm arguably in your target market.

However your site and your narrative on here don't resonate with me at all - I'm undecided whether it's AI, or just people who think you have to talk in clichés to be business-like.

When buying anything technical in nature, my major criterion is that I want to deal with an individual and/or a business who can talk in plain English & give direct answers to questions. Not long paragraphs full of platitudes and an amalgam of tech/business-speak.

That's my segment of your market excluded, which might help you to better define who your customer is likely top be.


In response to @Mark T Jones
This is my first time on this platform and my plan was to make a post that introduced Agile Tech Solutions. This is why I posted in the Review section of the Forum and was trying to get a review of the site now that we are working on marketing.

We have evolved over time to try to offer solutions that are valuable to the end users. This is coming from my professional experience working on many projects and 3rd parties. My aim is the offer a solution which I feel is lacking in the market. A kind of one-stop shop for both the normal user and also the SMB.

My question for @Mark T Jones is what about our platform did you dislike? Do we not offer any solutions that you could use?
 
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fisicx

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I do use AI tools to help me with some content. For instance, I use Grammarly for spelling and sometimes sentence restructuring as grammar is not a strong gift of mine. so I need to use the tools I have around me.
Which is why it reads all wrong. As @Mark T Jones suggests, it’s very offputting and feels fake.

Maybe it’s time to pay for consultancy to get help with your business.
 
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Which is why it reads all wrong. As @Mark T Jones suggests, it’s very offputting and feels fake.

Maybe it’s time to pay for consultancy to get help with your business.
Maybe you are correct,

We can only learn and grow. Which is why i posted my company to get some feedback.
It has been very helpful. i will talk with my team and look at our options.

One thing is clear is the no use of AI tools when communicating with the public
 
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japancool

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    However your site and your narrative on here don't resonate with me at all - I'm undecided whether it's AI, or just people who think you have to talk in clichés to be business-like.

    When buying anything technical in nature, my major criterion is that I want to deal with an individual and/or a business who can talk in plain English & give direct answers to questions. Not long paragraphs full of platitudes and an amalgam of tech/business-speak.

    THIS. x10

    Your comment underscores a significant aspect of our market strategy, and I appreciate your insight. At Agile Tech Solutions, we are actively working towards fostering strong relationships with web developers and designers. Our aim is to create tailored packages and services that cater precisely to the needs of these professionals, ensuring they have the robust and reliable hosting solutions they require to best serve their clients.

    We understand the pivotal role that word-of-mouth recommendations play in our industry, especially from trusted web developers like yourself to your clients. This is an area we are keen on developing, ensuring that Agile Tech becomes a go-to choice for professionals in the field.

    Like this. Don't do this. This is marketing-speak, and comes across like you're a) trying to sell something (which you are) b) you're trying to bullsh*t (which I assume you are not). Just write normally.

    Phrases like "robust and reliable solutions" are an instant turn-off. I'd assume you're not offering flaky and unreliable solutions!
     
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    THIS. x10



    Like this. Don't do this. This is marketing-speak, and comes across like you're a) trying to sell something (which you are) b) you're trying to bullsh*t (which I assume you are not). Just write normally.

    Phrases like "robust and reliable solutions" are an instant turn-off. I'd assume you're not offering flaky and unreliable solutions!


    Point Taken

    Thanks you for your feedback
     
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    fisicx

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    It has been very helpful. i will talk with my team and look at our options.
    First option on the list should be to pay for marketing help, website development and content creation.
     
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    My question for @Mark T Jones is what about our platform did you dislike? Do we not offer any solutions that you could use?
    It's the wrong question.

    The important question is what stands out and makes me actively want to deal with you. The answer I'm afraid is 'nothing'. The cliché / AI narrative is a bit off-putting, but probably not unusual.

    I suspect I'm not unusual in being indifferent to which platform I use - at least until something goes wrong - which means as an existing user I'd need a compelling reason to change. Obviously if you are targeting new users they criteria will be different.

    I'm with LCN. I stayed loyal for the simple reason that their telephone support was excellent. They got bought out and things wobbled a bit. But now they're back again.

    TL:DR. You're in a very competitive market - Being OK won't cut it.
     
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    First option on the list should be to pay for marketing help, website development and content creation.
    We have an internal team for our web development. And we have just onboarding a Marketing team. We are very early in the engagement and changes to our current direction are pending. But you have pointed out the need to put much more focus on them points you mentioned
     
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    It's the wrong question.

    The important question is what stands out and makes me actively want to deal with you. The answer I'm afraid is 'nothing'. The cliché / AI narrative is a bit off-putting, but probably not unusual.

    I suspect I'm not unusual in being indifferent to which platform I use - at least until something goes wrong - which means as an existing user I'd need a compelling reason to change. Obviously if you are targeting new users they criteria will be different.

    I'm with LCN. I stayed loyal for the simple reason that their telephone support was excellent. They got bought out and things wobbled a bit. But now they're back again.

    TL:DR. You're in a very competitive market - Being OK won't cut it.
    I can understand it would be very hard to convert an existing customer who is not having any issues.

    I would ask do they offer the same amount of service we offer and also are the prices as competitive
     
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    I can understand it would be very hard to convert an existing customer who is not having any issues.

    I would ask do they offer the same amount of service we offer and also are the prices as competitive
    Price - don't know. It's a piffling cost to me.

    Service: Don't know. How are you going to demonstrate it?
     
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    Price - don't know. It's a piffling cost to me.

    Service: Don't know. How are you going to demonstrate it?
    We often offer Gift Vouchers for users to test our services. We are currently planning on giving all new users a £10 gift card to be redeemed in the first 14 days. Would this be something you would be interested in? Also do you think this is helpful encouraging users to test our services before committing
     
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    fisicx

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    We have an internal team for our web development.
    Then they need a big kick up the backside.

    The website says you have doing hosting since 2018. Which you should have a very mature marketing strategy in place.

    What is your prime marketing method?
     
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    We often offer Gift Vouchers for users to test our services. We are currently planning on giving all new users a £10 gift card to be redeemed in the first 14 days. Would this be something you would be interested in? Also do you think this is helpful encouraging users to test our services before committing
    Information I've provided:

    I'm not looking to change.

    Price isn't a key driver.

    This is the point where you need to step away from this thread and talk with your 'onboarded' marketing team. However it may look, you've been given lots of useful pointers for marketing.

    Starting with the absolute basics of who your ideal target customer is and why your offer should excite them. Without those in place, you will waste a lot of time & money!
     
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    antropy

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    I do use AI tools to help me with some content. For instance, I use Grammarly for spelling and sometimes sentence restructuring as grammar is not a strong gift of mine. so I need to use the tools I have around me.
    Grammarly? No. Most of your posts are straight from ChatGPT.

    Paul.
     
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