Importing Electronics to South Africa

[JamHot1]

Hi
I am trying to import electronics Mobile phones and Computers electronics to South Africa, One of my batch of computer tablets is held by Johannesburg airport customs department asking for LOA Letter of authority from brand attorney because i am importing samsung and Huawei items.
Can anybody help me how can i clear my items as i cannot arrange that letter from Manufacturer???

Kindly Advice if you can please?

 

[Mr D]

If your items are from an authorised seller then shouldn't be any problem getting proof from your supplier.
If they are fake then expect to lose them.

 

[JamHot1]

If your items are from an authorised seller then shouldn't be any problem getting proof from your supplier.
If they are fake then expect to lose them.

Yes they are genuine and from a authorise dealer. But dealer is not providing this letter to me but they are def geniune.

 

[MOIC]

The authorised dealer will be able to show that they are in fact genuine authorised sellers and that your product serial numbers are genuine.

The fact that you say they cannot provide this information should worry you.

 

[JamHot1]

The authorised dealer will be able to show that they are in fact genuine authorised sellers and that your product serial numbers are genuine.

The fact that you say they cannot provide this information should worry you.

LOA basically is from brand itself. My supplier says they have not got any letter of authority.

 

[JamHot1]

LOA basically is from brand itself. My supplier says they have not got any letter of authority.

Supplier written a letter to them mentioning about their company and items are geniune to SA customs but they still insist LOA.

 

[MOIC]

1. Your supplier (if they are an authorized seller) will have a LOA from each company that is supplying them (Huawei, Samsung etc). (If they cannot get this letter, they are not an authorized dealer).

2. They should be able to supply an original copy of this letter to you.

3. You can prove that your invoice shows you are buying from this company.

4. You must prove that funds have been sent to this company.

5. The serial numbers of each product must be the same as on the invoice.

Ask your supplier the reason they cannot supply you with a LOA from their suppliers.

If your supplier is from China, they will not have authority to sell you brand new Samsung products.

Given all your comments above, it looks likely that your supplier may not be as genuine as they seem.

 

[JamHot1]

Hi Thanks for all your help.
Yes my supplier is from UK, and advertised as a authorised dealer but is not providing LOA.
I have asked the reason and answer is just nothing. They say they export electronics but never heard about LOA before. That is what they reply.

 

[Mr D]

Hi Thanks for all your help.
Yes my supplier is from UK, and advertised as a authorised dealer but is not providing LOA.
I have asked the reason and answer is just nothing. They say they export electronics but never heard about LOA before. That is what they reply.

Then you'd at least expect them to be used to having to prove supply chain, that they are an authorised supplier and that they have supplied these goods to you.

You have checked with the brands that this UK company is an authorised seller?

 

[JamHot1]

No i have not checked and no idea how to check that? Although they advertise they are authorise and export items. That is how i believed them.

 

[fisicx]

Hi Thanks for all your help.
Yes my supplier is from UK, and advertised as a authorised dealer but is not providing LOA.
I have asked the reason and answer is just nothing. They say they export electronics but never heard about LOA before. That is what they reply.

They are probably not an authorised dealer, the items may well be fakes and if they are legit exporters they will know what a LOA is.

Everything about this looks dodgy.

 

[JamHot1]

Thanks a lot for your help. Goods are not fake and company turn over is in millions, any body help me if they have dealt with SA customs before. SA customs have some how their rules not understandable some time.

 

[Chris Ashdown]

The UK supplier only has a licence to sell the product in the UK and maybe the EU they most likely dont have a licence to sell to South Africa and the manufacturer may well have or plan to have another licenced wholeseller there themselves
They will be treated as illegal grey imports and most likely destroyed

 

[JamHot1]

This supplier already export to SA that is what they informed me before we made final our deal. This deal was made on the same basis where he was suppose to help in exporting Goods to SA. I understand you are right.

 

[Mr D]

This supplier already export to SA that is what they informed me before we made final our deal. This deal was made on the same basis where he was suppose to help in exporting Goods to SA. I understand you are right.

They may have lied.

 

[MOIC]

What does their website claim?

Call the brand owners and ask them if they are licensed resellers and also if your product serial numbers are correct.

The above will shed light on whether the goods are legitimate and whether you will be authorised to sell them in SA.

It may be that your supplier can sell in UK but not allowed to sell on to another country, as this may have consequences to the brand’s authorised network in those countries.

In the meantime, ask your supplier for ‘sanitised’ Invoices to show that the goods they bought and sold to you are legitimate.

You may need a so,icitor to act for you, as this will need to be certified.

If they are legitimate products, but you are not allowed to sell them in SA, then request a refund from your supplier and have the goods returned to them (at your cost), explaining to them your full problem.

A brand owner will protect an Authorised Seller and will not want any person getting hold of their (new) products and selling anywhere at any prices. You must be authorised by the brand’s agents in that country.

 

[J Ali]

Who is the supplier? Currys????

 

[JamHot1]

Hi
Thanks a lot for help Guys...
Sorry mate cannot write supplier name for legal reason.

 

[J Ali]

But are they a authorised Samsung distributor or a retailer?