if you cold call, how many calls do you make a day??

[telemarketer]

If anyone is dialing B2C I strongly recommend them to use predictive/automatic dialer. If you are making 4 sells in a day , with automatic dialer you will make more then 10 sells in a day. Remember only for B2C.

 

[AvaCristi]

I have done cold calling and it can be draining especially if you do not enjoy what you are doing. One trick is to be comfortable. Ask the right questions and always think positively.

 

[Shay]

Whilst I agree that each no brings you closer to a yes this would only apply with a fresh attitude and without being rude if you are any good at it. If you feel demotivated there is a chance it will come across like it on the phone.

If you are comfortable for the initial 20 calls but no joy then maybe its your script. I am sure some of us would welcome a call and maybe offer some pointers if need be.

As for the topic of how many? Dials are meaningless. They provide the client with no forward movement. From a b2b perspective I could make 20-25 dials however I want meaningful conversations so it may be around 10 depending on the campaign.

 

[prjbicell]

Hi Guys

Not sure I should use this thread to ask but as it is very relative I will go ahead. Apologies if I am out of order.

Where is the best place to find lead generators? Possibly someone who is coming to the end of one campaign or simply wishes a change. Maybe a newbie even that feels they can do this

There is no selling involved at all. We are giving away free boilers to those that qualify. Obvioulsy data would have passed through TPS as this is a B2C operation.

Questions like tenancy, house type, occupancy and eligibilty have to be asked. Maybe somebody has done this before or knows of somebody that would be interested. I feel I pay a good rate per lead...not per hour...I am not paying for somebody to watch Jeremy Kyle and then start work

Any pointers would be greatly appreciated

 

[Market Trade News]

Our B2B telemarketers make anywhere between 50 - 150 calls per day. If they are making cold calls only they will be hitting around the 100-150 mark as the calls are much faster paced and they are not selling, unless the caller is interested of course.

It does take a special kind of person to be doing that job. We have had many people break down and cry. We have had many people thinking they can do, say they can do it and are good at interview stage but when it comes down to it they simply cannot.

Remember the person on the end of the phone may well be busy. If its B2B they could be with a client of their own and 9 times out of 10 you will get a very sharp reply. But that 10th call could be the one where they want to listen to you. Persistence pays, politeness pays and staying positive pays.

 

[Hoppimike]

I'm getting into the flow of cold calling, I get nervous before each session, but have managed to keep it together and do my calls, learning each time.

What I didn't account for was how mentally draining it is, after around 20 calls, I feel drained and no energy to carry on...

Is this normal? How do you guys get on?

Yeah I get this. Cold calls can be very draining... I don't find them too much fun to be honest.

 

[Hoppimike]

Our B2B telemarketers make anywhere between 50 - 150 calls per day. If they are making cold calls only they will be hitting around the 100-150 mark as the calls are much faster paced and they are not selling, unless the caller is interested of course.

It does take a special kind of person to be doing that job. We have had many people break down and cry. We have had many people thinking they can do, say they can do it and are good at interview stage but when it comes down to it they simply cannot.

Remember the person on the end of the phone may well be busy. If its B2B they could be with a client of their own and 9 times out of 10 you will get a very sharp reply. But that 10th call could be the one where they want to listen to you. Persistence pays, politeness pays and staying positive pays.

Yeah it's not easy. I've never gotten emotional over it but I have sat there and just gone "Ugh this is horrible I can't do this..." and stuff

It's pretty life-draining at times...

I think it's a combination of the % of failures vs successes and the fact that people tend to be rude because you're bothering them.

 

[Ola1]

So , does anyone on this thread use cold calling for IT services, I 've picked up a lot of calls from IT cold callers in the past and often wondered how it panned out for them.

 

[XLIN.Ltd]

Thanks everyone for sharing your invaluable experiences and suggestions.

I am thinking of offering Free Audit for compliance for small businesses having less than 10 employees and was wondering how many calls my staff may need to make to get one employer every day to take this offer of Free Audit.

I would be happy to have your comments and suggestions

Best Regards

 

[beasty]

I guess two, FREE is a good price

 

[Kabir Ahmed]

Hi guys as we all know, there are dialers out there which can accommodate thousands of calls, but do we have the capacity to handle a thousand calls per channel?

I would also like to ask if anyone is still having to pay for the pleasure of having their call data screened?

Its just that we offer free TPS screening in real time without the need to pass your data to a third party.

All you require is a SIP trunk and you are good to go.

 

[gibsonj180]

I spend 5 hours every day knocking on doors and I usually end up with 3 or 4 sales.
It's not easy but you have to keep telling yourself the next one will say "yes"

 

[Kabir Ahmed]

Cold Calling is a numbers game..

You've always got to remember there is a golden nugget out there folks!

 

[gibsonj180]

That's right. Get your mind focused. It's very easy to get down, but you have to keep at it.

 

[altwebdesign]

Here's what i've found with cold calling:

#1 i was no good at it, nervous on the phone and did more harm than good

#2 when outsourcing to a telemarketer a lot of them take the p*ss, don't get the results they promise and dont follow up - waste of cash

#3 decide on an outcome & purpose before you ring and achieve that

#4 build relationships, try make appointments and follow up regulary, takes about 7 contacts to get anywhere meaningful so dont give up after the 1st, 3rd, 5th or 6th contact!

 

[kate1]

I dont take the P Alt, Ive been doing this for 23 years still have alot of the same customers. I can highly recommend Telemax OP

 

[altwebdesign]

I dont take the P Alt, Ive been doing this for 23 years still have alot of the same customers. I can highly recommend Telemax OP

Good too hear and obviously wasn't aimed at you as we have never worked together

 

[kate1]

Sure there maybe a few iffy ones about, but thats every business sector. Best go on recommendations for this kind of work, I know of many brilliant marketers that have helped me when needed

 

[Akmebusiness]

cold calling is the key to new business opportunities business and anything else. It takes a lot of experience to master cold calling. If you need help on this hit me a message we can do this for you.

 

[Dial Tele]

I think between 50 and 150 calls is about the norm in B2B. Once you know your metrics (e.g 2 meetings per 100 calls) its a lot easier to ignore the negative and focus on the positive. Campaigns are always harder at the start but they get easier once you understand peoples reactions to the proposition and what will keep them engaged.

 

[SerDim]

What year is it?!?!
100 calls per day?? You guys are high rollers... If I do 50, I'm a happy bunny.
There is a book specifically designed for Inside sales = Smart Calling by Art Sobzack. Have a look, it will help with researching, using everyone in the customer company to gain information, and talks about various ways to extend your Potential Value Proposition.

Have a look.

 

[beasty]

If you have 10 people doing the same job, the worst person will most likely make the most calls with the best performer making the least, so high numbers of dials are not normally a good thing.

 

[JandJC]

Why not use your initial calling time more of a relationship building exercise rather than trying to sell your products or services on a phone call.

As key decision makers we are very busy people, so my advice would be make the gatekeepers your best friend, Secretaries, Receptionist and PA's love to talk about the businesses they are involved with.

If you prepare a small list of objectives of what you want to achieve from the first call then when you call on the second occasion you are armed with your information and then you may find your success rates will increase gradually but most importantly you will not feel deflated on your first call if you streamline your targets.

Being a Business Development Director, I would rather get to know you before I buy from you, especially over the phone!

 

[beasty]

It is entirely down to individual product and circumstance, there is no forumula you have to develop the ability to judge the best way to speak with the person on the other end of the call.

Martin above says, he wants to hold hands, take walks in the park and understand your feelings first
Some people just say, spit it out and say yes or no

Everyone is different and each call (Unless you are a robot) is going to be different, this being true LISTENING to what is said and unsaid should guide you on the direction to take the call.

People buy people that is for sure, but some people just buy