How much does an E-commerce website cost

Discussion in 'IT & Internet' started by Tangerine, May 15, 2009.

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  1. Tangerine

    Tangerine UKBF Contributor Free Member

    38 0
    Hi all,

    I'm getting quotes from £2500 - £9500 for an e-commerce website. What should a really good one cost?
    Posted: May 15, 2009 By: Tangerine Member since: Nov 1, 2008
  2. PointandStare

    PointandStare UKBF Newcomer Free Member

    940 192
    Same price as a car.

    Or in other words, a bit more info would give a clearer answer.
    Posted: May 15, 2009 By: PointandStare Member since: Apr 20, 2008
  3. florenceij

    florenceij UKBF Newcomer Free Member

    494 68
    It really depends on the functionality and features needed for your e-commerce store. There isn't a fixed quote, it varies with your needs etc. Each web design agency would supply different quotes for the same request.

    Do your research, pick the one that you like and can deliver with your budget.

    I hope this helps. :)
    Posted: May 16, 2009 By: florenceij Member since: Jul 29, 2006
  4. FireFleur

    FireFleur UKBF Newcomer Free Member

    1,868 441
    I have this piece of string :)

    It depends on a lot of things, if you are a small operation then you can get by on something fairly cheap, the actual ecommerce model is not too complex.

    It gets complex very fast though if you ramp up, have staff, need a backend, look at automation, integrate stock flow, accounts systems, search engine position, special offers, related purchases etc etc.

    Analogy only ever gets you so far, but it does tend to help, but remember to jettison it when it breaks, you can get a market stall that's sort of Ebay, you can get a counter in a department store, that is sort of Amazon, your own site, well it starts off as a small shop probably on a back road in a village, then it evolves and it becomes a shop on a high street in a village well you can guess the rest.

    You tend to pay on time for professionals and bank around the 50 mark per hour goes higher for specialist stuff and lower for more commonly acquired skills. You can do a lot yourself, but getting in people with skills tends to bring in contacts as well, and opens up more opportunity. The better you specify something the more likely it will come in on time.

    Don't pay up front, aim to pay on delivery for anything. And yes do have a budget and make sure it works, so don't overpay just because of budget but the more you put in the more you tend to get out.

    Look for the honest players, if you go agency they are tuned for corporate, that means handling the client and you pay for that, so if you can build a small elite team of pros you are better off.

    Remember promotion, and consider it right at the front, not after you have blown the budget on the build, you will have to get people to the site in some way.

    Then you have the stock to buy :)
    Posted: May 16, 2009 By: FireFleur Member since: Oct 29, 2008
  5. bdw

    bdw Banned

    6,568 1,269
    I think you want prices so I can tell you that we offer a complete ecommerce solution for around £1200. This provides a full catalogue with admin area for full user control.
    Posted: May 17, 2009 By: bdw Member since: Aug 13, 2008
  6. Interconnect IT

    Interconnect IT UKBF Ace Free Member

    1,244 195
    Wow - I just knew Amazon had been over-spending.
    Posted: May 17, 2009 By: Interconnect IT Member since: Nov 15, 2007
  7. bdw

    bdw Banned

    6,568 1,269
    I am afraid that your message is a wee bit too cryptic for me:|

    Can you explain further?
    Posted: May 17, 2009 By: bdw Member since: Aug 13, 2008
  8. Interconnect IT

    Interconnect IT UKBF Ace Free Member

    1,244 195
    Both the OP and your own statements are completely empty of information. His doesn't say exactly what he needs or expects, and yours doesn't say what it actually is.

    A complete e-commerce solution as you put it is only complete according to a certain definition (yours) rather than actually being true. For example, can your e-commerce handle a million transactions a day and report accurately on those transactions? Can it integrate with a WMS (Warehouse Management System)? Amazon's solutions are sophisticated and expensive - you couldn't replace them with your system, but by saying 'complete' that would suggest that you can. To somebody ignorant of how the web works this can be potentially misleading.

    The OP asked how much would a really good e-commerce system cost, but ultimately without knowing what his definition of really good happens to be it's hard for anybody to give a useful answer.
    Posted: May 17, 2009 By: Interconnect IT Member since: Nov 15, 2007
  9. SillyJokes

    SillyJokes UKBF Newcomer Free Member

    4,504 598
    Isn't the question, "How much will it cost me if I don't get a decent website?"?
    This is because it never fails to amaze me that people think they will make their fortune using a crumby cheap website.

    Remember folks, I don't sell websites
    Posted: May 17, 2009 By: SillyJokes Member since: Jul 26, 2004
  10. Comspec

    Comspec UKBF Newcomer Full Member - Verified Business

    7,138 1,483
    There is no need to spend a fortune initially, and it might sometimes be a good idea to put something up and get the initial problems ironed out, while getting some SEO work polished up. Then, if the site looks like it will be a success, you could spend the mega-bucks on a bespoke site.

    Any of the free carts available (OSCommerce, Virtuemart, Zencart, etc) will suffice and allow a 'nice' site to be put together relatively inexpensively. We use Virtuemart (a Joomla addon, giving some nice options for a site, and proving very good SEO wise) ourselves, and our clients are very happy with the results.

    You would need to sit down and list exactly what you require from your website, some ideas as to how you would want it to look, and some of the technical aspects of how it would tie in and the ordering process, etc. This will help us to maybe give you a better answer with regards to what you need.

    If you have any little specific functionality aspects, these are crucial to your end decision and will impact the cost sometimes quite a bit.
    Posted: May 17, 2009 By: Comspec Member since: May 8, 2006
  11. Tangerine

    Tangerine UKBF Contributor Free Member

    38 0
    Sorry if my initial email was not clear. this is an initial spec i put together. HOpe this gives a clearer idea of what i'm after
    Website Spec
    1. Content Management system: ability to upload photos, update text, etc
    2. E-commerce
    3. Ability to do regular promotions when new lines are introduced
    4. Ability to search for product using various ways such as type of product, etc
    5. Ability for customers to ask questions
    6. Ability to capture email addresses
    7. Ability to have favourite products or last shop
    8. Ability to return to shopping page from basket
    9. 5-15 Pages
    10. Shopping Cart
    11. Secure credit card processing
    12. Inventory management
    13. Customer / order tracking or Tracking customer behaviour
    14. Multiple shipping options
    15. Invoicing
    16. Email notifications
    17. Capacity for 10-40 products
    18. Creating customer accounts
    19. Mini surveys
    20. Search optimisation
    21. a list of top sellers on the home page
    22. "Customers also bought" as with Amazon
    23. Browse by Celebrity/Product/Issue/Need/Brand
    24. Ability to change the website whenever we have something new and important to say
    27. Ability to back up data regularly
    28. Ability to unsubscribe easily
    29. Ability to send text messages to mobiles
    30. Ability to view the website in both plain text and html
    31. Copyright and privacy policies
    32. Ability to email on to a friend i.e. I thought of you and sent you this web link.
    Posted: May 17, 2009 By: Tangerine Member since: Nov 1, 2008
  12. strikingedge

    strikingedge UKBF Regular Free Member

    464 112
    Just gone through the spec.

    You have won half the battle in that it looks like you have a pretty good idea of what you want.

    The other half is getting the branding and design right. You would need to write a full branding document - what the company is and how you want it communicated.

    The cost for your site - with an expert design - is £2K. The reason it is £2K is because any agency able to do a really professional job on time with minimum drama won't be interested in any job less than £2K.

    You can find lots of people who will do it for less (but check their portfolio first - they are probably not at the level you require). You will find lots of people who will quote you £7-9K for the same thing, but with lots of stuff they say you will need...but don't.

    Personally, I'd suggest Shopify - it will do pretty much everything you need. You get more features with CRE Loaded though. Not sure about the SMS notifications - Shopify does have a system for SMS and CRE is bound to have some sort of contribution, but not sure if it does what you need.

    Anything difficult, specialised or not out of the box...and you need to raise the budget.
    Posted: May 18, 2009 By: strikingedge Member since: Jan 25, 2009
  13. edmondscommerce

    edmondscommerce Magento + PHP Expert Full Member - Verified Business

    3,656 624
    To me the how long is a piece of string bit is the visual design.

    A proper web design agency will charge in the region of £300-£500 per day and will hold your hand through a proper design procedure and the outcome will be a design that works well across all browsers, looks great and you are happy with. They might be able to do it in a couple of days, or if you are really picky it might take a couple of weeks.

    Once you have your design, you can apply to to basically any shopping cart system. As mentioned, CRELoaded would be a good choice as it has all of the functionality you require plus more.

    To apply a custom design to CRELoaded I would estimate something in the region of £600 - £2000 depending on the design and how pixel perfect you want it.
    Posted: May 18, 2009 By: edmondscommerce Member since: Nov 11, 2008
  14. sirearl

    sirearl UKBF Legend Free Member

    29,807 6,645
    As a specialist in crumby cheap websites.

    I think I resent your remarks.:|

    And my crumby cheap websites do quite nicely thank you.:rolleyes::)

    Posted: May 18, 2009 By: sirearl Member since: Apr 23, 2007
  15. david8765

    david8765 UKBF Regular Free Member

    146 36
    You can spend as much as you like to be honest. You might be better to work out a budget first. Think about how much money you are likely to make via the website and use that figure to set a realisitic budget then find a solution to fit.
    Posted: May 18, 2009 By: david8765 Member since: Mar 6, 2009
  16. bdw

    bdw Banned

    6,568 1,269
    Are you implying that I am lying?

    I think I did say very roughly what we included at this price. We are not psychic and we cannot generally produce specs for undefined requirements. What I did say was that "this provides a full catalogue with admin area for full user control." The OP asked a general question we offered a general answer.

    I take exception to any suggestion that we would try to mislead any prospective client. We generally let our our portfolio pages and our previous clients do the selling for us. I was not trying to mislead anyone. I was attempting to answer a very general question with a very general reply.

    Before taking on any job we provide our clients with a detailed specification on specifically what they are getting for their money. We do not mislead anyone - and Tangerine, we could provide all of your requirements for not much more than what I originally quoted. Most of your requirements would come under my definition of a "complete ecommerce solution".
    Posted: May 18, 2009 By: bdw Member since: Aug 13, 2008
  17. Interconnect IT

    Interconnect IT UKBF Ace Free Member

    1,244 195
    @bdw - sorry, never meant to suggest you are lying. Just that I felt that without a spec it was just too early to start waving numbers around because they could lead the OP to believe that he could what he wanted for £1.2k when the reality is that it could cause all manner of trouble.

    Ultimately it really is like going on a forum and asking how much a car would cost. The responders can make some wild estimates, whilst the sharper ones would ask "what kind of car?"
    Posted: May 18, 2009 By: Interconnect IT Member since: Nov 15, 2007
  18. koogorah

    koogorah UKBF Newcomer Free Member

    26 2
    It depends.
    Posted: May 18, 2009 By: koogorah Member since: May 18, 2009
  19. strikingedge

    strikingedge UKBF Regular Free Member

    464 112
    Same as the right age to lose your virginity is 17*...the budget to design and code a decent ecommerce website is £2K.

    And before anyone accuses me of making "wild claims" or "lying"....this is about setting an appropriate budget and shopping around for the right outfit to do it.

    You can get everything you need for a fully functional and lovely looking site for £2K, so unless you've got some weird and wonderful stuff you need building bespoke, that's how much it "costs".

    I think the challenge for people commissioning sites is knowing what are the right questions to ask.

    This thread is a case in point....if you'd asked "what is the right budget for a site" you'd have got a lot more sense out of people than asking "how much does it cost" websites can cost anything up to the GDP of Belize...but that doesn't mean that should be your budget.

    *Southpark reference
    Last edited: May 18, 2009
    Posted: May 18, 2009 By: strikingedge Member since: Jan 25, 2009
  20. FireFleur

    FireFleur UKBF Newcomer Free Member

    1,868 441
    If you are offering to build a fully featured ecommerce site for 2k or sub, I say good luck to you.

    But I say to the purchaser, don't pay until you have deliverables. You will only need to wait a week, that is about how much time these guys think they can build an ecommerce site in.

    And of course there is the issue of copyright, so yeah you need to ensure you have full copyright to the original work.
    Last edited: May 18, 2009
    Posted: May 18, 2009 By: FireFleur Member since: Oct 29, 2008
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