How does 'Bright House' combat people who don't pay?

[Fred_the_frog]

From what i know about 'bright house', you buy a TV, but you pay weekly, and anything you buy is added to your bill. For example:
Buy a TV cost 15/week for a year

Wk1: 15
Wk2: 15

Buy a microwave for 5/week for 6 months

Wk3: 20
Wk4: 20
ect

So. If i'm right, what does the company do if someone goes into debt and can't pay the weekly bill? Do they take the product back or do they have to go though the banks to get the money from the person...???

Anyone know ?

 

[mcgovern]

Sub prime debt after 8=12 weeks gets written off by the store, themn passed on to a regional/ area collector internal, after that is written off

you cant get blood out of a stone

 

[Fred_the_frog]

Sub prime debt after 8=12 weeks gets written off by the store, themn passed on to a regional/ area collector internal, after that is written off

you cant get blood out of a stone

Could you explain in a bit more simple terms please

 

[mcgovern]

failure to make payment means being hounded at you door by the shop debt recovery staff, if you do not return the goods it is then passed onto the area recovery manager and then the debt isd written off in most cases

 

[DancingWithPoodles]

does it affect your credit history. if not I will have a new tv soon

failure to make payment means being hounded at you door by the shop debt recovery staff, if you do not return the goods it is then passed onto the area recovery manager and then the debt isd written off in most cases

 

[mcgovern]

no it doesn't lol

 

[silvermusic]

For the hard of thinking take a look at their interest rates, it's credit aimed at the bottom rung of the social ladder and priced accordingly. Last I looked BrightHouse was doing very well.

 

[BDSDoncaster]

the items can be returned and the account closed with no problems, however most people dont want to part with them so they default. brighthouse dont register with credit agencies but can be quite creative in trying to collect the goods back.

If the goods cant be collected and they cant make a suitable arrangement for payment the company writes off the debt and sells it to a third party company to collect and most of these companies will accept whatever you can aford to pay weekly or monthly.

I used to work for Perfect Homes who operate on the same exact business model and are the direct competitor to brighthouse and buy as you view. I hated it as they used to get me to sit outside customers houses for houses waiting for them to come out so we could get the goods back.

Hope this helps

 

[stukie99]

failure to make payment means being hounded at you door by the shop debt recovery staff, if you do not return the goods it is then passed onto the area recovery manager and then the debt isd written off in most cases

Under OFT rules, debt collectors can only visit at home addresses if they make an appointment, if the customer doesn't want an appointment.. They can't visit!!

There is only an implied license under English Common Law for people to be able to make a visit at a property without express permission; the postman and people asking for directions etc (Armstrong v Sheppard & Short Ltd [1959] 2 QB 384. per Lord Evershed M.R.).

They can therefore revoke license under Common Law for them, or there representatives to visit a customer at a property and, if they do so, they will be liable to damages for a tort of trespass and action could be taken, including but not limited to, police attendance!!

I don't understand why companies STILL try and get away with this.

 

[Mitch3473]

Sub prime debt after 8=12 weeks gets written off by the store, themn passed on to a regional/ area collector internal, after that is written off

you cant get blood out of a stone

No,but you factor the loss ratio into the stock and every other person that buys something,pays something.Brighthouse will not loose.

 

[roydmoorian]

No,but you factor the loss ratio into the stock and every other person that buys something,pays something.Brighthouse will not loose.

That's the store that was called "Crazy George's" part of the Thorn Group (Radio Rentals - DER etc)

I have known their account managers go out in the evening with a van and "reclaim" TVs and washing machines.

The most awkward was having to dismantle & remove a pair of bunk beds after the kids had been put to bed.

The bunk beds had been "bought" for christmas by grandma who never actually made more than a down payment.