Hi - my colleague has a small business and used an image found on Google images as an illustration on her website. She has just received a letter from Getty images demanding almost £600 for use of the image. Clicking on the image on Google images there is no mention of Getty; it simply takes you to a school website. She removed the image immediately and has tried to email and call the Getty License compliance number with no joy. It was an entirely innocent mistake - albeit a stupid one - and is unwilling to pay. Has anyone experienced this lately?