Do you follow up?

[columbo]

Very interesting to read every ones posts on this. In my line of business, I find the best way to increase successful leads is by following up once, possibly twice depending on the client. If we are unsuccessful, I normally ask a few questions to see if we're doing something wrong and take any feedback as a chance to improve.

At the start I squirmed at the concept of "following-up".

But "following-up" resulting up bringing in so much new business - it's now become an imperative.

 

[Alexavine]

There were some researches about follow ups and I remember that the second follow up is the most important of all messages you send. I mean after second follow up the respond rate is the higher. So yes, you should do follow ups

 

[Jessica A.]

Hi all

I thought I post this to hopefully help some of you. I work with a lots clients who are asking for advise on how to get new customers, close more contracts etc. When I drill down into the business 9 times out of 10 I found that they don’t follow up more than once on enquiries, proposals, marketing activities, fact is if you only follow up once then you be forgotten and it probably shows you are not committed to help your customers. Some clients tell me they don’t do it because they don’t want sound pushy, again if you believe your products/services will help your clients then you only wanting to help.

True however I don't follow up on them sounding like I'm out there just to get profit. I follow up in order to build a relationship with my customers. When they know that you have a genuine intent to help them, they won't second guess to buy from me when the time comes that they need the services/products.